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Tuesday
Mar192013

Yes, you can interrupt

I was graphic recording at a client's leaders meeting last week and I had the wonderful - and often rare - opportunity to be quiet, look, listen and scribe or capture the visual and verbal elements of the conversation. 

No need for me to facilitate or guide or lead or direct or anything! Just listen and scribe. 

I've been recently coaching the new team leader in handling his diverse, enthusiastic and energetic team! They are a powerhouse when they get together. Ideas flying about the room, possibilities, energy and 'let's do it' enthusiasm!

We'd worked through the Facilitator 4-Step in a couple of coaching sessions and he was off and running this workshop/meeting using the model.

All going well.

All but one little thing; well, a big thing really.

He was too 'polite' to interrupt. He let people talk on and on and on. He wanted to make sure they had their say and put their views forward. 

That is great. Lovely approach. Open and trusting environment... etc etc etc. 

In our post-workshop conversation I confirmed that yes, you can interrupt. But interrupt with something that doesn't include your own view. 

Interrupt ... with a clarifying question: 'How can we link this back to the topic on the table?' 'What is the essence of your view?' 'What is the #1 concern you have?'

Too many conversations and meetings involve interruptions that say 'my point is more important than yours' or 'yeah I know what you're about to say and I think it's ....'

As a leader, facilitator, trainer or other role that's aiming to draw out, guide to an outcome or boost collaboration, you can interrupt. But interrupt with something that will serve your whole purpose for being together - not your own view or position. 

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