ish:

The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough’

 

- my new book -

 

 

 

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Conference Keynotes 

Half, Full and Multi-day Learning Experiences 

Facilitated Programs

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 I'm speaking at 

 

AGILE USA 

August 2019

Keynote

 

 

 

 

SIRF RT

August 2019 

Keynote

 

 

CPA Congress 2019 

 October 2019 

Perth

Brisbane

Melbourne

 Canberra

Sydney

Adelaide

 

Keynote & Workshop

 

 

 

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New Keynote and Workshop


 

 

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Comprehensive 2 day program runs next:

 

MELBOURNE

October 3 & 4, 2019

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 It's not 'drawing'...

It's 
VISUAL

SENSEMAKING

with Lynne Cazaly
using The Visual Mojo Method
 
1 day practical workshop for your team
Build this powerful, influential skill to help make sense of change, communicate clearly and engage people in the most challenging situations
  

Tickets via Eventbrite

SYDNEY - June 27

MELBOURNE - September 11

PERTH - October 7


or... contact Lynne to arrange a workshop at your workplace 

 
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    Thursday
    Feb142013

    Learn the dance: the 4 key steps to meeting awesomeness

    You know the meeting merry-go-round where there is so much circling back on to topics covered earlier. Or meetings and conversations when some people don't move on and others seem to wrap up the meeting but no one knows who's going to do what. 

    'Aaaargh - there's an hour of my life I'll never get back,' you say.

    Here's the thing; if you've called a meeting or are leading a meeting, it's up to you to keep 'em on track, help them participate and make outcomes happen.

    Don't blame 'them'. You're it. It's on you. 

    Here's how I roll: whenever I'm facilitating a strategic workshop, a strategy session, a design thinking workshop, I am ALWAYS listening and looking out for whether the talk is in one of these four areas:

     

    1. Backstory
    2. Opinions
    3. Ideas
    4. Outcomes

     

    That's it. And I make sure we move through that process throughout the meeting - also making sure everyone get's to contribute, add stuff, say what they need and so on. 

    There's a visual of my Facilitator 4-Step - as I call it - here. I'm always doing this 'dance' to make sure we get to the outcome in every meeting and workshop with clients. 

    Most people think they're pretty damn hot at meeting leadership. I disagree. Most of what I see in workplaces gets really mucky and muddy between steps 1, 2 and 3, and not doing 4 well either. 

    There's an ebook I have that unpacks the model. Email me and I'll send it to you! As a gift. 

    Dance on folks - just learn the steps. You won't tread on any toes, I promise, and you'll have plenty of dance partners for years to come!

    Wednesday
    Feb132013

    Three short whistles for 'up'

    There's a large crane onsite at a housing construction site nearby today. 

    While the set-up and set-down of concrete slabs and wooden piles can be a visual distraction, it's the auditory, the sounds, that are getting my attention. 

    There's great deal of trust, communication, cooperation, focus and engagement that's required among the team - all conveyed via hand signals and ... a little silver whistle!

    One long whistle... 'lower'

    One short whistle... 'stop'

    Three short whistles ... 'up'

    With this quick visual guide I was off and running, watching what was happening, learning quickly from the visuals on the guide and confirming via the sounds I was hearing.  

    What auditory or sound signals do you give the people in your team? (applause, cheers, verbal confirmation or encouragement, verbal rewards...)

    What quick visual guides do you use so that people are up to speed quickly on what to do, when, and how? (noticeboards, flyers, post-it notes, big picture visions, the visual storyboard, process maps, status or kanban boards...)

    Keep it simple. No need for big bucks, fancy design and a mega-production with massive timelines! 

    What simple tools can you use to convey information and engage quickly and clearly today?

    One long, two short whistles ... slew (or veer) right!

     

    Tuesday
    Feb122013

    Project Introverts - how to get out of that meeting ASAP!

    Diversity in backgrounds, cultures, languages, thinking, styles and communication - they come together every time we communicate, engage and connect with people we work with.

    If you're an introvert, you'll want to get your message across quickly, understand your colleagues quickly and then get outta that meeting or conversation ASAP. You may want to get back to the good stuff you were working on earlier - alone!

    I've seen in several project teams recently how so many delays, derails and slow-downs come from simple misunderstandings.

    "I thought you meant ..... when really you meant ....." or "You're talking about the big picture; I'm talking about this specific thing..." and it all drags on and on and on.

    Being able to capture, draw out and understand what someone else is saying, and then convey your ideas and thinking is critical. To do it rapidly is the game here. The faster you can understand others and get your point across, the happier we'll all be. Unless you just want to sit 'n talk...

    To speed up the process, get it sorted, get to understanding quicker and then get on with the other good stuff you're working on, you need two key skillsets...

    1. facilitation skills (how to handle the stuff that happens when groups meet) and

    2. visual agility (not arty drawing, but rapid sketching and visualisation).

    When culturally, linguistically and geographically diverse teams 'get this', they step way up into higher levels of performance and move on (quickly) from misunderstandings and cultural hurdles.

    Project teams have the opportunity to build this awesome skillset at a one day workshop I'm running in Melbourne on March 4, Visual Facilitation for Projects. Details here, early bird until February 19. 

     

    Thursday
    Feb072013

    Stop starting. Start finishing. 

    I'm interested: how do you control and monitor what you're doing? What you're working on? What's next on the list?

    In the office of one of my transport industry clients last week, I noticed again how all of their work areas have ... not coffee machines, but ... whiteboards. Offices have them, every other working area has them, and pod and desk areas have group whiteboards. 

    But these are different to most I've seen before. Every whiteboard is structured, labelled with columns and full of information about 'what's going on'. Many of the boards have permanent lines, permanent marker headings with erasable or movable content on Post-it notes or cards. 

    This business is proud of the visualisation they use. It helps them monitor what's on, what's coming and what's done and it is certainly a key reason why their performance is on the rise!

    While visualisation might be an obvious must-do for a business in production, logistics or project management, it can also be a lesser-known but still powerful tool for small business, entrepreneurs and businesses going through change.

    I'm loving Kanban : the visual process management approach that has its origins in Japan's just-in-time production methods. There are variations and applications of Kanban, so keep it simple for your team or business - or for the family!

    The 'three bin' system of categorising work-in-progress (WIP) and workflow is a way to stop adding more things to the 'to do' list and start completing things. 

    Try these three headings to start:

    • To Do
    • In Progress
    • Done

    And limit the numbers of tasks or work-in-progress to two or three items. The 'Stop starting. Start finishing' mantra of Lean and Kanban methods means you can't keep adding to the To Do list; you need to get some of the In Progress stuff done!

    This truly helps you and the team visualise activity, performance and outcomes, and it answers the 'what's going on' question exceptionally well. Talk people through the board. Have a stand-up meeting at the board. Point to the board. Refer to the information on the board. 

    A grand outcome I can 'see' is that collaboration, communication and buy-in is boosted, throughout what can be unsettling times of transformation and change.

    This e-news : Done. 

    Wednesday
    Jan302013

    The Anatomy of a Collaborative Workshop

    The 60 second timelapse video embedded on my webpage here captured a full day workshop I facilitated recently.

    But what was really going on?

    Have a second look or press pause and you'll see a number of things happened...

    Big Paper for BIG Ideas

    in the background against the wall there are long paper charts. I use these to graphic facilitate - that is, I facilitate the group AND capture the key content the group is contributing using words and images on the chart.

    You'll see a second chart to the left which I'm darting back and forth to at the start. I used this chart when everyone in the session was introducing themselves. This served as a great anchor for the participants to bring them 'into the room' and onto the story wall that was being completed during the workshop. 

    Talk and Do

    Throughout the workshop there were segements where participants were discussing in tables, contributing as a larger group and standing at the front of the room, reporting back from their table discussions. Keeping the variety going throughout the day is vital. We mixed up the table groups too - by the end of the day, there had been a real mixing and meeting of minds and views. 

    As groups reported back, I captured key points presented... knowing that we also had the more detailed content from the groups when needed. 

    Break Time

    When the room is empty, the teams are just outside the room, enjoying conversation, networking, food, refreshments and a change of 'state'. That gives people space to be alone, be in small groups, be in bigger groups, and space to think, talk, review, reflect, brainstorm, laugh and ... whatever!

    Standing

    It's important to structure your agenda so you do important work when the team is high on energy. The after-lunch slot in a workshop can be a little quieter (with lunch being digested!) so some standing, moving and quick discussions can help keep the interest, energy and engagement up. 

    Resources at the Ready

    The room was set up for collaboration. Tables for small group conversation and discussion and working on stuff. The tables had paper, markers and post-it notes to capture thoughts, information, ideas and discussions. There were blank walls, flip chart pages posted ready for use and markers available to capture visual thinking. 

    And there were yummy food resources provided on the tables - few sweet treats, mainly nuts and dried fruits and healthier energy choices. 

    Start & Finish

    The workshop featured a brief introduction by the sponsor of the event from the business and a wrap up of 'where to next'. I also talked through a review and summary of the content of the two large visual charts. 

     

    So if we pressed 'record' on your next workshop, meeting or conversation - how much variety, collaboration and creative engagement would the video capture? Think ahead and plan for your team sessions. My whitepaper 'The 7 Problems with Strategy and Team Sessions' is available for download further down the same page where the video is. It's got some hints you can get happening straight away when planning your next strategy session.