Keynoting Speaker 

at 

AGILE USA 2019

 

 

 

CPA Congress 2019 

 October 2019 

Perth

Brisbane

Melbourne

Canberra

Sydney

Adelaide

 

~  ~ ~  

 

ish:

The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough’

 

 

~ ~ ~ 



Conference Keynotes 

Board and Executive Briefings

Facilitated Workshops and Experiences

 

 

 

 

Conference Opening Keynote

on

Give delegates

the techniques

to deal with

'conference overload' 


 

 

~ ~ ~  

 

 

Comprehensive 2 day program runs next:

 

 

SYDNEY

December 3 & 4, 2019

 

MELBOURNE

March 2 & 3, 2020

 ~ ~ ~

 

 

 

 It's not 'drawing'...

It's 

SENSEMAKING

with Lynne Cazaly
using The Visual Mojo Method
 
1 day practical workshop for your team
Build this powerful, influential skill to help make sense of change, communicate clearly and engage people in the most challenging situations
  

Tickets via Eventbrite

AUCKLAND - November 21

MELBOURNE - January 17 


or... contact Lynne to arrange a workshop at your workplace 

  

 

 

 

Get the free Mini-Book on Sensemaking

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    Entries in listening (10)

    Sunday
    Oct202019

    Could you yield … rather than resist

    Of all the skills we can learn and develop, what if we just focused on how we could become more adaptable… more willing to change?

    Imagine how this one capability - a willingness to change - could impact our world and our lives.

    Imagine how it might help a team learn new things and deliver better services.

    The progress we would make, the ideas we would put out into the world, the conversations we’d have, what we’d find out and what could be possible.

    The problems we’d solve instead of the additional ones we tend to create.

    Imagine how less frustration there might be in the world if we were all a little more flexible, adaptable, changeable.

    And imagine how we’d grow, individually and collectively, if we became more tolerable of change, looked for it, sought it out, welcomed it and 'went' with it. Adaptability is the capability.

    What if we chose to yield… instead of resist? Look for opportunities to change and adapt; it gets easier.

    Sunday
    Oct202019

    Adaptability - one of the biggest capabilities of our time

    I’m posting on ADAPTABILITY; one of the biggest capabilities of our time.

    It's our capacity, willingness and ability to adjust to new conditions.

    Here are 4 of 12 BIG ideas about adaptability:

    1️⃣ Sensemaking We need to gather, sort, filter and process information rapidly. Without making sense we’re in the dark. It gives us insight so we can decide what to do next.

    2️⃣ Listening We fail to listen; Hugh Mackay says we fear we will be changed if we listen. But by entertaining ideas, information and insights, we can become willing to adapt. Oscar Trimboli says deep listening is what's required... beyond words.

    3️⃣ Learning Understanding and knowledge opens us to possibility. We mature. Try, trip, fail, learn. It’s the portal to even more skills and capabilities, yet so many of us think we already know it all.

    4️⃣ Collaborating We can’t go it alone. Our future requires us to work with others, engage, listen, communicate, tolerate, include, invite, welcome. It takes work and doesn’t happen naturally for some. We need to collaborate to adapt, and adapt to be able to collaborate.

    Sunday
    Aug112019

    Up in the clouds... or down in the details

    Up in the clouds... or down in the details. Author Jim Haudan suggests people across an organisation 'fly' at different levels. You'll experience it every day.

    We have different altitudes of perspective and so we see different things, think differently.

    We know this from being in an aircraft:

    ✈️ On the ground: you can see the airport, trees and tarmac as you're taxiing to the runway;

    ✈️ Up in the air: up to a few thousand feet up there, you can see cars, roads, rivers and patchwork quilts of fields and farms; and

    ✈️ Cruising Altitude: way up there, at 35,000 feet and above it’s cruising altitude and you're getting the big picture.

    You can see a broader perspective stretching way w-a-y over the horizon. Today's leaders need to be able to fly at all levels - and most of all, to be able to recognise it or hear it when others are speaking.

    This is one of the capabilities of the 'Leader as Facilitator' I posted on yesterday. Your preference may keep you 'locked' at a level that's not helpful.

    Q: What say you? Are you an 'up in the clouds' person, 'down in the details' or do you fly somewhere in the middle? 

    Monday
    Jun032019

    Hidden experience is a huge cause of productivity loss

    This week I’m writing about experience people have that you might be ignoring. A barrier to hearing people’s experience is often the leader’s resistance to it.

    - Why wouldn’t you want to know about expertise that exists in your team?

    - Why wouldn't you want to know this information?

    - Why wouldn’t you want to hear it?

    ‘Why don’t people listen?’ author, Hugh Mackay says we don’t want to listen due to the fear that what we hear will change us.

    Australian Olympic athlete Cathy Freeman says 'when I'm in a bad mood, I don't listen.'

    Oscar Trimboli, author of ‘Deep Listening' says by not listening ’the same issues keep occurring therefore people are blamed.’ Excuses like: No time Too much to do Too hard Too many people to get through ...are excuses with simple answers.

    It takes effort and empathy to pay attention to people, especially when they're sharing their story, and it’s not about you. New ways of working require us to change what we do so we can make progress through these tricky times. To listen and learn from others is a key part of this. And for many people this indeed is a 'new way of working'. 

    Thursday
    Apr252019

    The 4 words that show no - or low - empathy

    We know that empathy is a key way to build connections with people, deepen a conversation and strengthen trust. But I wonder ...do we too often confuse similarity for empathy?

    When someone shares a story or situation with you, and you’ve experienced it too, what do you say?

    We can too often rush in to sharing our story, our experience and our situation...because it’s happened to us too! Sharing similarities, finding common ground - sure, yes it builds rapport, connection. But don’t kill the opportunity for deeper connection and empathy in the rush to say your bit.

    These four words can kill empathy dead :

    Been There Done That.

    If you think it helps people feel better that you’ve done it too... pause...because it may not. That’s because it’s not validating their story or their situation they’ve just shared. It’s switched the focus to you.

    Empathy is not about being better, bigger, quicker, cleverer, the ‘winner’ or having done it or experienced it before them. Quieten down. Listen. Respond to what they’re saying without making it about you.