Keynoting Speaker 






CPA Congress 2019 

 October 2019 








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The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough’



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Conference Keynotes 

Board and Executive Briefings

Facilitated Workshops and Experiences





Conference Opening Keynote


Give delegates

the techniques

to deal with

'conference overload' 



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Comprehensive 2 day program runs next:




December 3 & 4, 2019



March 2 & 3, 2020

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 It's not 'drawing'...



with Lynne Cazaly
using The Visual Mojo Method
1 day practical workshop for your team
Build this powerful, influential skill to help make sense of change, communicate clearly and engage people in the most challenging situations

Tickets via Eventbrite

AUCKLAND - November 21

MELBOURNE - January 17 

or... contact Lynne to arrange a workshop at your workplace 





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    Entries in sensemaking (41)


    Could you yield … rather than resist

    Of all the skills we can learn and develop, what if we just focused on how we could become more adaptable… more willing to change?

    Imagine how this one capability - a willingness to change - could impact our world and our lives.

    Imagine how it might help a team learn new things and deliver better services.

    The progress we would make, the ideas we would put out into the world, the conversations we’d have, what we’d find out and what could be possible.

    The problems we’d solve instead of the additional ones we tend to create.

    Imagine how less frustration there might be in the world if we were all a little more flexible, adaptable, changeable.

    And imagine how we’d grow, individually and collectively, if we became more tolerable of change, looked for it, sought it out, welcomed it and 'went' with it. Adaptability is the capability.

    What if we chose to yield… instead of resist? Look for opportunities to change and adapt; it gets easier.


    Adaptability - one of the biggest capabilities of our time

    I’m posting on ADAPTABILITY; one of the biggest capabilities of our time.

    It's our capacity, willingness and ability to adjust to new conditions.

    Here are 4 of 12 BIG ideas about adaptability:

    1️⃣ Sensemaking We need to gather, sort, filter and process information rapidly. Without making sense we’re in the dark. It gives us insight so we can decide what to do next.

    2️⃣ Listening We fail to listen; Hugh Mackay says we fear we will be changed if we listen. But by entertaining ideas, information and insights, we can become willing to adapt. Oscar Trimboli says deep listening is what's required... beyond words.

    3️⃣ Learning Understanding and knowledge opens us to possibility. We mature. Try, trip, fail, learn. It’s the portal to even more skills and capabilities, yet so many of us think we already know it all.

    4️⃣ Collaborating We can’t go it alone. Our future requires us to work with others, engage, listen, communicate, tolerate, include, invite, welcome. It takes work and doesn’t happen naturally for some. We need to collaborate to adapt, and adapt to be able to collaborate.


    What a relief! A leader who make sense

    In this crazy cray-cray world, it's relieving to hear a leader explain what’s going on, talk about what we need to do about it, how it will be ok, even if there’s a challenge up ahead.

    A leader who’s not sugar-coating it, bluffing, boasting or waffling on. They're not making it about them. They're frank and practical about what’s going on.

    And there’s an empathy and an understanding there too.

    It’s a subtle mix yet a powerful practice. And it’s relieving because it is honest, helpful. It reduces our uncertainty, relieves some anxiety and helps gain our buy-in for a new future.

    ✋ No more Me Monsters

    ✋ No more Chaos Conveyers

    ✋ No more Status Seekers

    ✋ No more Blah Blasters.

    Workplaces of today - and the humans in them, creating value for the customers and clients they serve - need leaders who make sense.

    Bid farewell to these four pesky characters. They’re no longer required as part of your contemporary, engaging, inspiring leadership.

    Q: Who did I miss? What other bad movers are there, leaders who DON'T make sense? 


    "You probably can’t read this slide but ..." 

    How often do we hear this from a leader at a conference or meeting. It’s blah blah ... non-sense.

    After the wall of data comes clichéd statements, oh and those quotes from Albert Einstein, Steve Jobs and Henry Ford!

    When leaders are speaking it soon becomes clear whether or not they’re making sense.

    The ‘Blah Blaster’ - here with 3 mouths! - is the leader who waffles on and on, losing you along the way.

    Baffling with data and details or sharing screens of spreadsheets you can’t see, these leaders, speakers and presenters don’t make sense and in turn, don’t help us make sense.

    Too much detail.

    Missing the point.

    Or the point is buried.

    Making sense isn’t just about doing presentation skills training. You’ve got to help people work out

    🌕 what’s going on, and

    🌕 what we need to do about it.

    More words don’t make more sense.


    The status seeker leader 

    Continuing a series of posts on leaders who make sense - or in this case, don't!

    Leadership is about elevation, lifting others up, not putting them down. Even if a tough topic needs talking about, a leader who makes sense makes the environment feel safe anyway.

    Many leaders play status games and are unaware they do it. They try to make themselves feel better by being right, better, showing they know it all.

    Compliments get turned into criticisms, praise isn’t passed on, and success gets stashed not shared.

    Status seekers feel like shite and they share that shite around. (And yes, this character I've sketched looks like a poop-emoji. Unintentional originally, but oh-so suitable once I noticed it.)

    Making others feel shitty is a dirty tactic; it’s hurtful and unnecessary. These leaders don’t make sense! What they say can be in contrast to how things really are. We know politicians like this when they're said to be 'removed', 'tone deaf' and ’not living in the real world’.