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1 day workshop

November 1, 2017

Canberra, ACT

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MELBOURNE: October 26 & 27


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 It's not 'drawing'...

It's 
VISUAL

SENSEMAKING

with Lynne Cazaly
using The Visual Mojo Method
 
1 day practical workshop for your team
Build this powerful, influential skill to help make sense of change, communicate clearly and engage people in the most challenging situations

Contact Lynne to arrange a workshop at your workplace 

 
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    Entries in sensemaking (8)

    Wednesday
    Feb082017

    The 'triple threat' work skills for the future

    Trying to make sense of the ongoing changes in the world seems like a tough ask sometimes; as soon as you’ve got your head around one shift or change ... ‘thud’, along comes another, and then another. This is the world of volatility, uncertainty, complexity, ambiguity (VUCA) after all. 

    So what are we to do? 

    And the emphasis is on ‘do’. We can’t just sit and wait things out. Mind you, pointless ‘doing’ isn’t too helpful either. 

    With the big world, your work world and your own world undergoing constant shifts, tweaks, adjustments and aftershocks, there are some critical work skills that will do you well - both now and the future. There's machine learning, artificial intelligence and more VUCA so you’ll need something that’s sharp and has staying power in your backpack or the often-quoted “toolkit” to ride this out ...and keep on riding. 

    The Institute for the Future and the World Economic Forum release details on what they think you’ll need for the future. Add to that what I’m thinking and seeing when I’m working with business, and yes, there’s a dose of Sensemaking capability needed.

     

    What’s the triple threat?

    The ‘triple threat’ isn’t about the world’s demise - though with some changes recently, it could well head that way sooner than we were planning! 

    Triple threat: it's the three powerful skills I think will make you a sure thing for better thinking, more useful solutions and a stronger bias for action… no matter what happens with the evolution of work. 

     

    Why a triple? 

    An actor who’s known as a triple threat is a threat because they can do more than just act. They can sing and dance and act. They’re more of a threat to succeed and get a wider range of gigs than the single domain expert who’s a great singer but… or acts well but can’t do much more. Nothing wrong with focusing on acting -- or any domain -- but having a couple of other domains of expertise in your kitbag will simply take your further, for longer. 

    Football players (catch, pass and kick) or cricketers (bat, bowl and field) or netballers (shoot, pass and defend) who are triple threats are indomitable. They’re everywhere. They’re higher profile. They deliver greater value. They’re truly indispensable. And they’re probably feeling super-fulfilled too. Imagine using all that talent in so many areas and doing all much good, bringing that much value. 

     

    Distributed -- not diluted

    While deep expertise is ace, some transferability or ‘neo-generalism’ as Kenneth Mikkelsen and Richard Martin in 'The Neo-Generalist - Where you go is who you are’ explain... is the thing. It’s my favourite book of the moment. It speaks of the ability to be a specialist and a generalist. To ‘traverse multiple domains’ and ‘live between categories and labels’; now that’s a winner in my eyes.  

    With triple threat work skills under your belt for the future, you’re more able to cross disciplines and blend opportunities that might have passed the single domain expert by. You're able to combine, mix and cross-pollinate what you learn from one area/gig/field/job/contract/experience... and apply it in another.

    Steven Johnson in ‘Where good ideas come from’ calls this looking for ‘the adjacent possible’ ... and it has a dose of his ‘serendipity’ about it too. As he unpacks seven of the innovative spaces and places where good ideas come from, you can see how having more than one domain of expertise is like capability on steroids! 

     

    The triple threat of work skills for the future

    The triple threat work skills for the future? 

    I think you’ve got to wonder, think and then do something with what you find out. 

    Sing, dance and act. 

    Bat, bowl and field. 

    Shoot, pass and defend. 

    At work, it's curiosity, ingenuity and creativity.

    It looks like this... all bright and breezy: 

     

    Curiosity is to wonder.

    It’s about questioning. What’s going on? It’s a facilitation of a diverse conversation and dialogue. It’s about scanning, listening, reading, absorbing. Hmmmmm!

     

    Ingenuity is to solve.

    It’s about thinking. More deeply. It’s connecting dots. What does this mean? It’ssensemaking. Looking back, working out what’s needed next. Coming up with plausible solutions and ideas. Ahaaaa!

     

    Creativity is... to create.

    Of course it is! But not arty painting - unless that's what you're doing! This future work skill is for making, shipping, delivering, doing. It’s about the hack. Get it done. Tick! 

    The Triple Threat of Work Skills for the Future are: Curiosity. Ingenuity. Creativity

     

    These are a triple threat because they are adaptable, flexible and transportable.

    They encourage you to be open to different perspectives and they create conditions to wonder what the heck is going on… and to respond, to work out 'what are we gonna do about it.' Oh, and then actually do it!

    Don’t just wonder. Don’t just think.

    Finish the game, the play, the third act and get into action.

    Do.

    Then you’ll be able to wonder again, think some more and put some more things into practice. 

    Go you triple threat you!

    Wednesday
    Feb082017

    A story will help you make sense

    When the world feels all upside down and its challenging to understand what's happening or why, it's often in hindsight that we're able to see what went on.

    This is sense making at work. It's how we connect the dots and draw some conclusions from what was uncertain or complex.

    With Sensemaking rated as a vital capability for the future of work as work keeps getting re-worked, we've got to look at human, helpful and effective ways to make sense - that don't involve drowning in fathoms of data.

    In making sense, stories are critically important. Not so much the telling of stories, rather the hearing, the distilling and the getting to the essence. That's the sense part.

    Even micro narratives, tiny little slivers of a story are worth grabbing and capturing. It could be a phrase, a statement, a couple of words, a slang term or a quote.

    When people drop these little micro-gems into the conversation, look out, grab them and capture them. Reflect them. These will help you make sense.

    It’s a little like how panning for gold might give you hundreds or thousands of little pieces of golden glitter, but no big nuggets. Yet it’s the mounting up of those little shimmers that can give you the right to say you’ve ‘struck gold’.

    So don’t discount the little pieces of glitter, the little slivers of a story, the tiny segments or phrases or grabs. Together they can make some wonderful sense.

    In sensemaking and making sense, you’ve got to tune in those listening skills to hear the slivers of stories; to listen to what people are saying and sharing with you… to capture those.

    Don’t just wait for facts and data. Engage in the anecdotes, the stories, the tales and the telling.

    In my earlier career, my first career, I worked in public relations. Oooh, don't throw tomatoes or boo and hiss. It was good PR. It was community relations. I worked in public health, education, government, training, media, sport. It was about helping people understand what was going on and how they could either get involved … or run the other way!

    Whatever the topic, project, program of work or PR piece I was working on, we always had to craft key messages. When you watch someone present to the media, and if they've been media trained, they'll be delivering their content in sound bites and key chunks - those repeatable, printable, quotable quotes that the media like to broadcast. It's a short chunk of sweet loveliness on the topic. (Oh and at the bad end of the scale are those nothingness quotes that politicians like to sprout. Not those.)

    The same can apply in communication, leadership and workplaces the world over. You need some sound bites and digestible chunks for your listeners and viewers to take in and understand - for your employees, teams and tribes to grab hold of.

    Gather together the little slices, pieces, chunks and cues. Together they can give you incredible sense and help show what people are thinking, wondering, learning, sensing and making.

    Collect the stories you hear - even the tiny little ones - capture them, visualize them, share them and reflect on them… put them together, for they will help you – and the people you’re working with - make sense.

    Monday
    Jan302017

    A story will help you make sense

    This is sense making at work. It's how we connect the dots and draw some conclusions from what was uncertain or complex.

    With Sensemaking rated as a vital capability for the future of work as work keeps getting re-worked, we've got to look at human, helpful and effective ways to make sense - that don't involve drowning in fathoms of data.

    In making sense, stories are critically important. Not so much the telling of stories, rather the hearing, the distilling and the getting to the essence. That's the sense part.

    Even micro narratives, tiny little slivers of a story are worth grabbing and capturing. It could be a phrase, a statement, a couple of words, a slang term or a quote.

    When people drop these little micro-gems into the conversation, look out, grab them and capture them. Reflect them. These will help you make sense.

    It’s a little like how panning for gold might give you hundreds or thousands of little pieces of golden glitter, but no big nuggets. Yet it’s the mounting up of those little shimmers that can give you the right to say you’ve ‘struck gold’.

    So don’t discount the little pieces of glitter, the little slivers of a story, the tiny segments or phrases or grabs. Together they can make some wonderful sense.

    In sensemaking and making sense, you’ve got to tune in those listening skills to hear the slivers of stories; to listen to what people are saying and sharing with you… to capture those.

    Don’t just wait for facts and data. Engage in the anecdotes, the stories, the tales and the telling.

    In my earlier career, my first career, I worked in public relations. Oooh, don't throw tomatoes or boo and hiss. It was good PR. It was community relations. I worked in public health, education, government, training, media, sport. It was about helping people understand what was going on and how they could either get involved … or run the other way!

    Whatever the topic, project, program of work or PR piece I was working on, we always had to craft key messages. When you watch someone present to the media, and if they've been media trained, they'll be delivering their content in sound bites and key chunks - those repeatable, printable, quotable quotes that the media like to broadcast. It's a short chunk of sweet loveliness on the topic. (Oh and at the bad end of the scale are those nothingness quotes that politicians like to sprout. Not those.)

    The same can apply in communication, leadership and workplaces the world over. You need some sound bites and digestible chunks for your listeners and viewers to take in and understand - for your employees, teams and tribes to grab hold of.

    Gather together the little slices, pieces, chunks and cues. Together they can give you incredible sense and help show what people are thinking, wondering, learning, sensing and making.

    Collect the stories you hear - even the tiny little ones - capture them, visualize them, share them and reflect on them… put them together, for they will help you – and the people you’re working with - make sense.

    Tuesday
    Oct042016

    The Visual Agile Manifesto - refreshed

    A few years ago I created a visual representation of the written Agile Manifesto.

    It seemed to resonate with people; it got printed out, pinned up on walls and was shared and talked about in workplaces all over the world.

    I've updated the visual - with the same elements - but looking a little more refreshed.

    Here it is...

     

    Friday
    Feb192016

    Making sense of WTF is going on

    It can be entertaining to see how we predict the future. From characters like The Robot on Lost in Space, to any Star Trek episode, we are always imagining into the future and picturing what our world will be like.

    Reading Alvin Toffler’s Future Shock or the classic from George Orwell 1984, watching science fiction and thinking of future technology… we’re predicting what it might be like up there, in the future.

    Equally entertaining is when we then look back and see where we’ve come from; there may have been plug and cord switchboards for telephones or we hear the old dial up noises that connected us to the earliest versions of the Internet. Or when we see an older film – from the 1940s or 50s or from the 1990s or early 2000s - and see the technology we used to use: big boxy mobile phones with external antennas and battery packs the size of suitcases?

    What were we thinking!? 

    Today we continue to use all that we know and all that we can get our hands and minds on to predict and plan for the future.

    How do we make sense of the now to plan for the future?

    We are humans and we use sense making.

    We make our best guess.

    Our discussions, thinking and mapping help us predict and scope, ponder and plan.

    And then we look back on it … and sense is made… and often it’s not quite as we thought is might be. We might smile or shake our heads and laugh at what we were thinking then.

    But it’s what we knew at the time. We made sense of what we knew at the time.

    We proposed scenarios, situations, possibilities and options. We were creative and thought provoking and making our best guess of what the future would be like or what we could do based on what know now.

    In the world of work today, for the future of work, we have to keep doing our best to make sense.

     The Institute for the Future reckons Sensemaking is the #1 skill and capability for the future, for 2020 and beyond.

    We can make sense alone... or together. So when you're alone, how do you deliberately make sense of something?

    When you're at a conference or meeting or event and so much data and information is pummelling you, how do you deliberately sensemake?

    Then when you're in a team, group or business unit and you're working together on things, how do you all make sense of what's going on... and do it - kind of deliberately?

    How do you make sense?

    I think you need a tool... no, a handbook of tools. There isn't just one way to make sense. There are many ways.

    "Making Sense: A Handbook for the Future of Work" is just that... a handbook.

    This is not a book about the future of work; it’s a book that will help you handlethe future of work… whatever it is, whatever happens, however it impacts you.

    Making Sense is full of approaches, questions, techniques, tools and models to help you as you respond to what the future has in store - for you, your team, your organisation, industry, country… your world.

    It is a tool and a handbook that will help you put your sense making to work. You see, this sense making topic has got some balls, and that's where it can get tricky. It's a capability needed in workplaces and communities today and the irony is that it can be difficult to make sense of making sense. 

    There’s such a depth of information on the topic of sensemaking; journals, well-researched articles and peer reviewed detailed pieces that go deep, deep, deep on sensemaking. But I don’t think they help us make sense of making sense. Time is of the essence. How do we make sense swiftly? How do we get smart… quick?

    Making Sense is my thinking and experience on how I've worked with people, to help them work together to think, map and act… to make sense of whatever is going on in their industry, their organisation, their team - or for themselves.

    It’s a book that is about making sense. And no matter what the future holds, no matter what technology comes or what changes are made to the world we live in, we will always be striving to make sense of what’s going on.

    We are humans and we use sense making.