Minds in a fog

If you had to get a lot of information across to someone... how would you do it? If you had to explain a complex thing or a detailed project or the purpose of something, how would you do that?

We usually start with words, the verbals. Now that many more of us are in online training, meetings and workshops more frequently, it’s becoming clear we need to use tools that go beyond the ‘blah blah’ of talk.

Many of us are experiencing a kind of brain fog. It’s not a normal communication situation. Many people have already done my 90-minute online workshop, where I show you plenty of options and ideas for bringing more visuals to help convey information.

It’s available as a tailored session with your work team too. ‘How to use visuals in workshops and meetings’ doesn’t require you to be an artist, but it does get you doing something a little new.

The impact, engagement and influence you’ll gain will be worth it.

Map the steps

When you’re doing some new things with a team or project, it’s worth mapping out the steps so people get a sense of what’s going to happen.

This isn’t a table or list or spreadsheet - although they may hold some useful data about what needs to be done or supporting information that helps with decision making.

Sensemaking when things are unclear, unknown, uncertain or just new for people, requires us to do more than just write a few words, send a few emails or type a few messages.

All those words! Our brains are full already.

Just as a Google map shows us where we are and where we want to get to, we can use a map like that too. Include a few points like:

Here....

The path or steps to ...

There.

Add a few notes about what’s planned as you guide the team from one place... getting to that other place.

If you’ve got more of your team working remotely at the moment, don’t just rely on all the words or talking heads.

Show them a map they can keep referring back to ... later ... when they need to, when the words get lost and the talking heads are offline.

End 'all-talk' meetings

Travelling on a Melbourne tram yesterday, I was riding past a business office not far from where I live. One of the company's meeting rooms faces the street, so I always look in as we pass by to see what they're doing in their meetings.

Of the many, many times I've gone past, they seem to always be:

- sitting at the table,

- looking at each other,

- talking at or with each other.

A fairly standard meeting. I call it an 'all-talk' meeting. They're not looking at anything; just each other.

Sure, eye contact and connection is important but meetings that are all-talk are worse in terms of productivity, engagement, clarity and decision-making.

If a 'common point of visual context' was used - a visual something... anything for them to look at - productivity would peak! A visual on the wall, a whiteboard, a flip chart, heck use the window!

When we're making sense of information and all we use is each other, we miss out on the opportunity to find and build commonality.

Meetings give us information overload; then we go for relief, distraction ...and we switch off.

Shift your meetings from 'all talk' by adding 'some visual'. It's plenty better!

What sensemaking is and why we need it

When the Institute for the Future said sensemaking was something we'd need for 2020 and beyond, I'm sure many people thought 'Huh? What is that, why do I need it?'

We have some natural abilities to make sense yet we also need sharper skills when problem solving and dealing with complex issues and information.  

I wrote a book called 'Making Sense: A Handbook for the Future of Work'. This books proposes that using visuals isn't about pretty pictures, but rather functional and practical tools that help us get to grips with information and ideas quickly.

The sooner we make sense of what's going on, the sooner we can make decisions ... and the sooner we can act.

We usually try to make sense by talking to (or at) each other. But making a 'map' is more effective.

How do you make a map? In 'Making Sense' I've provided: 40 thought starters 10 thinking tools 21 techniques 32 templates to help you make maps for sense. So when you need to make sense of things, get the book out, start mapping and sensemaking. You'll be equipped to decide and act... sooner.

Q: How do you currently make sense of things? 

Visual Mojo : How to capture thinking, convey information and collaborate using visuals

The world has experienced a 'visual revolution' over the past decade.

We see more hand-drawn fonts in the font list on our computers, more hand-crafted signage in stores and more hand-created imagery in the media.

It's no surprise then that hand-drawn visuals are more engaging as they ignite the mirror neurons in our brains, firing up our interest and attention. If you worry you can't draw, I assure you it's less about the drawing and more about working out what you're trying to communicate.

We all need greater clarity among the crazy.

I wrote 'Visual Mojo: How to capture thinking, convey information and collaborate using visuals' in 2013 and it's even more relevant today. 'Visual Mojo' is a workshop in a book with space to draw and write in the book. I know we were 'in trouble' if we wrote in books when we were younger, but I want you to break some rules!

'Visual Mojo' will build your visual skills, your confidence, creativity ... and most of all the impact your communication has.

Q: Do you ever use hand-drawn visuals in your work?