Be CURIOUS

Being a risk taker and explorer in times of uncertainty can feel like it’s a great risk, but it can also reap huge rewards. It means stepping into uncertainty, unknown and unsure.

But go, step into it. Be intrepid. To be otherwise is to be timid, weak, pusillanimous – yep, that’s a big word that will stop you being able to work with uncertainty.

When we are fearful of uncertainty, we get smaller ideas, take smaller risks and try to stay in 'safe and same'.

Businesses that support risk taking can achieve some mighty innovative things. So to work in uncertainty, we simply need to be curious.

And if we are scared, curiosity becomes the opposite of fear. Be CURIOUS. Wonder. Enquire.

Be intrigued and interested and you'll be just fine working in uncertainty. 

Try something else - EXPERIMENTS

Experimenting helps us refine, edit and alter our offers, services, designs and ideas. It's rare for a product or service we use to not be shaped by experiments. It's about seeing what works as well as what goes wrong.

Working with a global manufacturer over a number of years, I would often walk past a room labeled ‘Test Kitchen’. It was where clients, customers and users of their products were brought in and let loose!

Amazon founder and CEO Jeff Bezos is big on experimenting. He said, ‘If you double the number of experiments you do per year, you're going to double your inventiveness.’

So get your ideas out there so people can have a taste of some of it sooner, rather than waiting and giving them the whole finished thing later ... which they may not like the taste of. Imagine all that time working on something that wasn't to their taste. Put something out there, reflect on it, adjust it, put out another version of it, testing that… and onward.

Q: Are you much of an experimenter? Let me know in the comments below.

Like Surprises

I'm posting this week on Working in Uncertainty. Once you’ve started before you’re ready and in motion, exciting things will happen. There will be unexpected, unknown and uncertain. Yes more uncertain.

You may think starting wasn’t a good idea, but you're in motion and have momentum - that's going to make you more able to respond than being at a standstill.

Welcome spontaneity into your world instead of being all control-freak on things. Spontaneity is a natural tendency or impulse of being unconstrained and unplanned. Our daily actions can't follow a script. A guide or to-do list or a structure, yes, but we can't know totally what someone else is going to say, how they'll react and what will happen when all these differences collide.

We need the capability to improvise and the first thing is to welcome surprises, unexpected things. Stay open and wondering. You'll be easier to work with, more open about what to do next, and able to find other possibilities and solutions.

Q : So, are you a bit of a control freak or willing to welcome surprises? Let me know below. 

4 more ideas on adaptability

9 - Ingenuity

The Institute for the Future's 2020 skills included novel and adaptive thinking. We’ve got to find ways to be more resourceful and clever to get more of the right things done. This means hacking ourselves, hacking our systems and processes, and quite possibly, hacking other people too!

10 - Empathy

To understand and feel what others are experiencing is a power shift to make; from caring less to caring more. Trust goes deeper, quicker, and it’s not about you, it’s about them.

11 - Creativity

The subtle art of making things up is a human capability we’re born with - ranking highly on the list of the World Economic Forum's future work skills. Creativity creeps up higher in the rankings each year! The cry of ‘I’m not creative’ is done. Time to change that script!

12 - Curiosity

Our childlike wonder has been replaced with compliance, following rules and systems without knowing why. Don't jump to solutions, deny or discount; wonder more.

There you have 12 ideas about adaptability; it's THE capability of today.

New ways of working: let's 'ideate' and come up with ideas

New ways of working: let's 'ideate' and come up with ideas. Creativity is a must, a survival skill says the World Economic Forum, the Institute for the Future and other predictors of skills for the brutal future.

Celebrate this skill of human ingenuity we have, to make up stuff that solves tricky problems. Our customers need us to do this.

We gained insights from the INVOLVE stage (see yesterday's post) so it's time to come up with ideas about the insights. Ideas happen when you form a mental image of something that isn’t present or isn’t yet real. That's a concept or plan, a program or suggestion, a whim or a hunch ... or something more detailed.

Rod Judkins in the book 'Ideas are your only currency', says that ideas are our only currency! 😆

In a world where Netflix-ing, Uber-ing and Spotify-ing are an everyday thing, remember these are the result of ideas. Ideas that someone had, they created and put them into the world.

New ways of working need us to stop this 'I'm not creative' sh*t (it's a self-fulfilling prophecy, by the way) and bring ingenious solutions to tricky customer problems.

You're clever and your customers need that.