Keynoting Speaker 






CPA Congress 2019 

 October 2019 








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The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough’



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Conference Keynotes 

Board and Executive Briefings

Facilitated Workshops and Experiences





Conference Opening Keynote


Give delegates

the techniques

to deal with

'conference overload' 



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Comprehensive 2 day program runs next:




December 3 & 4, 2019



March 2 & 3, 2020

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 It's not 'drawing'...



with Lynne Cazaly
using The Visual Mojo Method
1 day practical workshop for your team
Build this powerful, influential skill to help make sense of change, communicate clearly and engage people in the most challenging situations

Tickets via Eventbrite

AUCKLAND - November 21

MELBOURNE - January 17 

or... contact Lynne to arrange a workshop at your workplace 





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    Entries in learning (12)


    Could you yield … rather than resist

    Of all the skills we can learn and develop, what if we just focused on how we could become more adaptable… more willing to change?

    Imagine how this one capability - a willingness to change - could impact our world and our lives.

    Imagine how it might help a team learn new things and deliver better services.

    The progress we would make, the ideas we would put out into the world, the conversations we’d have, what we’d find out and what could be possible.

    The problems we’d solve instead of the additional ones we tend to create.

    Imagine how less frustration there might be in the world if we were all a little more flexible, adaptable, changeable.

    And imagine how we’d grow, individually and collectively, if we became more tolerable of change, looked for it, sought it out, welcomed it and 'went' with it. Adaptability is the capability.

    What if we chose to yield… instead of resist? Look for opportunities to change and adapt; it gets easier.


    Adaptability - one of the biggest capabilities of our time

    I’m posting on ADAPTABILITY; one of the biggest capabilities of our time.

    It's our capacity, willingness and ability to adjust to new conditions.

    Here are 4 of 12 BIG ideas about adaptability:

    1️⃣ Sensemaking We need to gather, sort, filter and process information rapidly. Without making sense we’re in the dark. It gives us insight so we can decide what to do next.

    2️⃣ Listening We fail to listen; Hugh Mackay says we fear we will be changed if we listen. But by entertaining ideas, information and insights, we can become willing to adapt. Oscar Trimboli says deep listening is what's required... beyond words.

    3️⃣ Learning Understanding and knowledge opens us to possibility. We mature. Try, trip, fail, learn. It’s the portal to even more skills and capabilities, yet so many of us think we already know it all.

    4️⃣ Collaborating We can’t go it alone. Our future requires us to work with others, engage, listen, communicate, tolerate, include, invite, welcome. It takes work and doesn’t happen naturally for some. We need to collaborate to adapt, and adapt to be able to collaborate.


    Adaptability is the capability 

    There’s plenty written on the skills we'll need for now, tomorrow and the next decade to remain relevant, employable, successful and smiling.

    Predicting specifics for an uncertain future can be lottery-like: sure, we'll get the numbers right ... eventually, but just not all at once or all in the one game!

    So it's not one skill or 30; adaptability is the capability.

    It's having the quality of being able to adjust to new conditions. How well can you continue to see, listen, learn, connect dots, and then change your behaviour based on all of that information available to you?

    The capability is adaptability. And plenty of people are just not that adaptable.

    Adaptability is having a force and power of resourcefulness. To be able to switch from one thing to another or decide on different skills you’ll deliberately apply to solve a perplexing situation.

    We all find ourselves in challenging environments and tricky situations - how well do you play a capability of adaptability?


    Look at where you're looking 

    Teamwork takes longer than it needs to because we struggle as a group to make sense of what’s going on. No wonder! We’ve never been more distracted, looking at devices, laptops, watches & journals as relief from the boredom, complication and irrelevance of meetings.

    Check the distractions here:

    ⬇️ The guy (left) is looking at a Spotify playlist

    ➡️ She’s mindful with her coffee

    ↘️ Sunglasses dude is checking spreadsheets, emails or Slack 

    🔀 The two on the right are writing in a journal, one just checked her Fitbit or Apple watch 

    There are 5 laptops, 6 devices, 4 note pads and a folder-thingy.

    We're perpetually distracted by other visual points of interest, stealing our focus from the team's work.

    One person might be going OK making sense, but another two or three people may have ‘lost the threads’ of what's really going on.

    Look where people are looking. Unless and until you have what I call a ‘Common Visual Point of Context’, you’ll all be drawn to you own ‘Individual Points of Relief’ (or Distraction). 


    The 2 things for better cognitive load management

    In their prediction for the skills we’d be needing now, by 2020, the Institute for the Future identified Cognitive Load Management in the Top 10.

    It's about how we cope with all that information.

    But it’s not one thing; I see Cognitive Load Management involving 2 capabilities:

    🔹 To discriminate + filter information for importance, and

    🔸To understand how to maximize our cognitive function (using a variety of tools and techniques.)

    The answer is not about having a new app to manage, store or retrieve our own information better. We need to be able to firstly identify what’s important in the information we’re exposed to. And then we need to work with our own thinking, listening and sensemaking capabilities to handle that information better than we currently do.

    I’m helping teams (via 1/2 day workshops) and individuals (via 1:1 skills sessions online) to build skill and change the way they cope with information.

    It could be the best value session of your development program this year - being able to handle information better. What’s that worth to you?