Keynoting Speaker 






CPA Congress 2019 

 October 2019 








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Mya Tiger in St Kilda 

Melbourne Australia 

12 - 2pm


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The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough’



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Conference Keynotes 

Board and Executive Briefings

Facilitated Workshops and Experiences





Conference Opening Keynote


Give delegates

the techniques

to deal with

'conference overload' 



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Comprehensive 2 day program runs next:




December 3 & 4, 2019



March 2 & 3, 2020

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 It's not 'drawing'...



with Lynne Cazaly
using The Visual Mojo Method
1 day practical workshop for your team
Build this powerful, influential skill to help make sense of change, communicate clearly and engage people in the most challenging situations

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PERTH - October 7

AUCKLAND - November 21

MELBOURNE - January 17 

or... contact Lynne to arrange a workshop at your workplace 






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    Entries in creativity (18)


    New ways of working: let's 'ideate' and come up with ideas

    New ways of working: let's 'ideate' and come up with ideas. Creativity is a must, a survival skill says the World Economic Forum, the Institute for the Future and other predictors of skills for the brutal future.

    Celebrate this skill of human ingenuity we have, to make up stuff that solves tricky problems. Our customers need us to do this.

    We gained insights from the INVOLVE stage (see yesterday's post) so it's time to come up with ideas about the insights. Ideas happen when you form a mental image of something that isn’t present or isn’t yet real. That's a concept or plan, a program or suggestion, a whim or a hunch ... or something more detailed.

    Rod Judkins in the book 'Ideas are your only currency', says that ideas are our only currency! ๐Ÿ˜†

    In a world where Netflix-ing, Uber-ing and Spotify-ing are an everyday thing, remember these are the result of ideas. Ideas that someone had, they created and put them into the world.

    New ways of working need us to stop this 'I'm not creative' sh*t (it's a self-fulfilling prophecy, by the way) and bring ingenious solutions to tricky customer problems.

    You're clever and your customers need that.


    Don't be bored will you

    Some days are filled with so many activities, commitments and appointments back-to-back there’s no time for anything else. No deliberate anything, not even lunch on some days. (Boo!)

    As a child, I frequently said to my mum, ‘I’m bored!’ and she’d list off a few things I could do to counter the boredom. I had a creative mind and was always looking for something to work on, play with, experiment or try.

    In the modern workplace, lurching from meeting to meeting, screen to screen, racing through the day, something big about this isn’t right.

    It’s not sustainable and it’s not smart.

    Are we allowing, creating or letting ourselves be a little bored? Even for a few minutes? Great creativity, ingenuity and insightful thinking comes when you let yourself be bored.

    Your brain goes to work providing you with potential solutions to the problems you’ve been endlessly giving it. If there’s no break, there’s no space.

    Rather than automatically reaching for your device to fill the space, have a go and let yourself be bored. Notice things and people; think ... whatever comes to mind. This allows us to make sharper connections when we really need them.

    How could you let yourself be boredf?


    Flogging a dead idea... 

    Seth Godin says 'ideas that spread win'. If your ideas aren’t spreading as you’d like, well... maybe they’re dead.

    Are you flogging a dead idea?

    Leaders bringing change to their teams; I wonder, how much is old stuff, old information or old ideas repackaged? Did the ’Save as’ button get a workout when you changed the date from last year or 5 years ago, and put the same information out there? Sam Trattles, an expert in negotiation gave me A+ advice for a high value gig: a goal of the process was to not repeat any of my information. Sam says people tune out, they’re done with it, they’ve heard it before and don’t hear it again.

    We must find new ways to communicate, ways that re-connect, re-inspire, re-engage, not just revisit or reuse. As a consultant or expert, are you still trying to sell the same thing?

    A colleague recently said if she just got more customers everything would improve for her. But this isn’t the only way to growth.

    Getting more customers to know about your dead idea won’t do much for you. Our ideas need to evolve and adapt, as do we, or we’re just flogging a dead idea. How are you adapting your ideas?

    Give a like and share your comments below...


    How to deal with creative sads, dips and roller coasters

    Creators and makers the world over (and history past) know there are times when the muse shows up and times when it’s in hiding.

    In between times, you get the opportunity to beat yourself up about:

    • how you’re not creative;
    • are only creative after alcohol or cupcakes;
    • sometimes think you might be creative but other people have already thought/done/published/shipped made a gazillion dollars doing what you thought might have been original;
    • can’t keep the creative thing going every day; and
    • feel like giving up; who would notice anyway.


    These thoughts are all part of the creative dip; that roller coaster of thinking about your wonderfully human capability of ingenuity, of making sh*t up, of being brilliant and insightful and clever.

    Even if you think your creativity comes as often as a leap year, look out because even if it's a leap year or not, creativity IS there. 

    When the dip hits, reach for this list of action-based solutions to wind you up-up-up and back on the rails to the heights of the brilliance you know is yours.


    Know it - know that it WILL come; it’s not a case of if, but when. The creative dip will come. When you know that, you’ll notice it when it does. It won’t shock you into taking a day under the covers … alone; with ice cream or choc-coated marshmallows. 


    Name it - when it comes, name it. Call out to it. “Hey you, you dippity dip of creative process. I know you, you’re not gonna get me! Ha! You’re just here to make me… no way, I’m not even gonna say it. Screw you! I’ve got stuff to do!”


    Shift focus - when it aches on the downward slope, go to another thing you’ve got bubbling on the back burner. You know that ‘thing’, that other project, idea or wonderment you’ve had before? Get that out for a moment and spend a little time with that. This stage of being in the dip will pass. 


    Distraction with another action – There is no sense falling into the pit of wallow and staying there; start immediately on another piece of this project. Persist despite the dip. 


    Not-negotiable - Do not debate or argue or negotiate with the dip. As Richard Carlson says in his brilliant book ‘Stop thinking start living’. If you think, debate, negotiate or ruminate, you’re going to be done-for down there in the depths. Carry on. Simply carry on. (PS: By the way, thinking about why you’re in the pit is not carrying on.)


    Thank it and keep moving - Acknowledge the pit and that it’s simply your ego looking out for you, trying to protect you from the scary stuff of shipping and publishing and creating. Seth Godin knows it; Steven Pressfield knows it; Austin Kleon knows it; Elizabeth Gilbert knows it; Nancy Duarte knows it. You too are currently knowing it. Doing creative thinking and work is tricky, challenging and hard but you’ve got this. You have. 


    See the light of dawn – Not suggesting you do an all-nighter, rather as you’re on the up slope, you’ll think ‘Hey, hang on a minute, this could be… maybe it’s a bit good after all.’ This is the light of awesome firing and flaring up again. Acknowledge that. Say ‘I’m coming up for sunlight again here people’. 


    Step on the gas – With some light coming your way, speed up, go safely but at breakneck speed. You’re up and out of the pit, pick up some momentum and carry on. Double time. With a renewed view from another peak, you have a wonderful capability to go further, faster and fairer than before. So go go go and do do do.

    We don’t need to deny or delete the roller coaster dip of the creative process; we need to acknowledge it. The creative sads and the dip of doubt hits us all at some time through the course of a project or piece of work. Yes, sometimes it feels more frequent or that rollercoaster is a nauseating ride we paid for…but it does pass.

    When you get to the top of the next roller coaster hill, enjoy that expansive view. You’re just one scream away from the next pit. But by then you’ll be an expert hand at this creative dip thing. You’ll get your rhythm, flow and creative mojo on and you’ll go, onward and upward, screaming with the wind in your hair: ‘Aaaarrrggghhhh! I’m aliiiiivvvveeeee!’


    Shitty cliched photos* you've got to stop using

    You know you're doing it - and if you're not, you know someone who is - and that is ... saving copyrighted Google images or Stock photos and dropping them into presentations and blog posts and it's making your readers and audiences go 'urgh'. 

    Ridiculous photos have got to go. They are not helping your communication. They're cliched and tired and lazy and tacky. They're not helping you 'cut through' or get 'buy in' or 'build engagement' or 'be memorable'. 

    Here they are; in their cliched glory: 

    1. Any photo containing both a megaphone AND a person in work clothing using said megaphone. 

    Megaphones are used in emergencies and for rowers. Unless you're in danger or on a river rowing your guts out, do not use.  The megaphone is a tragic and tired metaphor for 'communication skills'. Saying the same thing l-o-u-d-e-r  does not mean communication has taken place. Turn off megaphone and put it away. Immediately. Or I will shout at you... via a megaphone!


    2. Fish bowl things. 

    Fish are fish. People are people. Stop making people out to be fishes. And is that jumping fish photo to show 'innovation' or 'breaking away from the crowd'? No. Not working. It's really saying 'your water is dirty, I'm outta here'. See that is not innovative. Plus it is used SO much, overused, it is not innovative. It is not unique. It's as common as carp. 


    3. Pretty Diversity

    The photo of that happy and diverse team... stop trying so hard; they’re too pretty by the way.  And this might be what we look like at the start of the day when we’re all fresh and minty breathed and neatly styled in the hair department. But show that same team at the end of the day why don't you! We'll be looking (and smelling) fluorescent-bulb-grey-office-cubicle-instant-coffee-dirty. Yeah, show a real team. A team of humans. And a dog too. If you have a workplace dog, show the dog. 


     4. Work Clothes Don't Jump...

    People in tight and uncomfortable work clothes do not jump (especially in affordable work clothes that don't have much of a tolerance in the seams these days. You have pasta for lunch and everything is at maximum s-t-r-e-t-c-h). And based on how low employee engagement scores are across the globe, you’re gonna have to try way harder to create environments and opportunities where staff even want to lift just ONE FOOT off the ground, let alone leap across a valley or off a cliff or agree to being superimposed across a digital Matrix-looking spreadsheet with a briefcase in their hands. Who does briefcase anymore? Chairman of Board? I can haz satchel or courier bag? 


    5. Ladder climbing in a suit

    This is not cool or sophisticated. It's also related to the 'jumper'. See #4. Not a suit again?! Come on.. lots of workplaces they just don’t wear SUITS anymore. Don't you know that global sales of suits are plummeting (down the rungs of a corporate ladder perhaps?). Clothing is relaxing now. People are relaxing. And ladders? Nice metaphor, but use it to represent progress, communication, engagement, stepping up and lifting, rather than the cliched ‘climbing the corporate ladder’ BS. It's all about collaboration now. At least have an image of someone else trying to climb up the ladder and being kicked off and slapped about by the awesome millennial up and comer. That's "collaboration", that's what's REALLY happening isn't it? Isn't it?


    6. On starting lines and athletics tracks... in work clothes 

    It's not a race people! Plus, what are you thinking; you can't run in those shoes! It's an OHS risk! What would Nike have to say about that? What would Usain Bolt say about your preparation and equipment? Get back to work and stop the 'race' metaphor thing. Anyway, it's a marathon, not a sprint, and we all know that marathoners start their races standing up looking all cool and "I've got this", knowing their running shorts will be covered in body salt 'n sweat in about 3 hours time and they'll have the worst case of... well they'll just be all sweaty and achey, but they will have done the marathon. Applause to the marathoners. But never in work clothes. 


    7. Non-humans doing things 

    Non-humans? What I mean is little symbols of people. Urgh, look up 'leadership' on Google and the images are cold clip art sh*t that don't even feature humans. Rather they are silver robots and replicants. Maybe THAT is the future of leadership.  

    And what's with that image where the leader is STANDING on their team or climbing over them like an outback Australian sheep dog scrambling over a flock of sheep. Woof! Stop it! Be a human centred leader and communicator and put some real photos and hand made images of humans. Don’t make us out to be silver ball-headed zombies. Stop it!


    8. Jigsaw piece anythings

    Yeah, this metaphor is done. Done. Jigsaw puzzles are beautiful pieces of art and stunning activities for mindfulness. I love jigsaws. But. NOT. AT. WORK. I get the metaphor, I really do. But try harder. There are many other metaphors that are more contemporary, more relevant. A puzzle? Interesting. Jigsaw? No. Move on. Find another piece. 


    9. Fountain pens, spectacles and lined notepads 

    I love fountain pens. I wear spectacles. But stop putting them on a lined legal notepad to show... oh whatever you're trying to show. Legal-something. Anyway, where in the stationery cupboard at work can I find me a freakin’ fountain pen these days? Not to mention the ink. The INK!!!!! And can the Procurement Team order me a little wooden desk with an ink well so I can stand my ink pot in there. While you're at it, screw the fountain pen, order me a quill please!  


    10. Freeway signs with BIG business words on them

    Oh please no, not the freeway sign with 'Innovation' or 'Change' on it. 

    Wrong way. Go back. DON'T YOU REALISE WHAT YOU ARE DOING???? You are reminding your team that they just spent 90 stressful minutes trying to get in to your office, along a blocked and peak-hour-jammed freeway with insufficient lanes and pot holes and bad signage and people who don’t know how to merge and silly cut in people with cars with brake lights that don’t work and stinkin' fumes and heat and bad radio. Aarrrrghhh! Enough. In the words of Faith Hill, 'just breatheeeee’. Breathe, just breathe. Take next exit. Or in German, that's 'Ausfahrt' (... I always giggled at this in Europe as a child. And as an adult sometimes too).  Get off this tired metaphor and corny green sign. ASAP.


    *This is not to say all stock photos are shitty. Not at all. Settle down. Not saying that. Some of them, many of them are freakin' awesome, beautiful, impactful and creative. Applause to those. Use those.