We're doing what we thought we couldn't do

“We’re doing what we thought we couldn’t do” - said a frontline worker in an agency I was speaking with last week.

 When new - and different - ways of doing things are forced on us, we have to find ways to make it work. We are responding and solving, getting around obstacles and finding our way through and over things.

Our ingenuity and adaptability is high. Yes, we are doing what we thought we couldn’t do. In some instances, we are now doing what people were trying to have us do years ago. We are doing what people had proposed, requested, asked for and suggested ... many times in the past.

It’s happening in finance, in retail, in medical and health care, in education and training, in human resources, with boards and governance and in industries and sectors all over the world. We are doing many things we thought we could not do.

Let this encourage you to keep finding the things we are currently saying can’t be done... that we know can be. 

What’s the new-A-U

Business as usual has been, well, business as usual (BAU) for ever!

In the business world it’s the stuff that’s done to make everyday operational activities happen.

So ...what’s the NEW A U ? What new things are happening that will bring about change? What’s planned up ahead that will continue to challenge thinking, challenge convention and bring a new mindset and behaviour to how things are done?

Whether you’re a leader of a team, a team member in an organisation, or a solo operator running yourown show, what's your ’new as usual’?

How are you bringing new things into your business regularly? The new can be scary, untested, untried. I heard someone recently say, ‘I’m not trying something new unless it's guaranteed to work’. But how will you know it could work, unless you try it?

New ways of thinking and working help you gain the benefits of those new ways sooner, delivering advantages and value to your customers, gaining the advances of first and early movers. Want to wait until more or the majority of people are doing something, because it’s less risky or safer? Great. Go line up and wait... over there. I’m moving along to NEW-A-U. See ya!

Dissing the new

In the area of 'new ways of working' there are opportunities to, you know, try new things. New ways of doing things are happening the world over, across diverse sectors and deep into different domains and areas of expertise.

So there is new. There are opportunities to look, learn and try out the new.

How wonderful!

It’s perplexing when of course some people - no, not you - but some people, dismiss the new.

They dis the new. They bag it, disrespect it, criticize it and claim it’s not for them. But it’s new! How can you dis it if you haven’t even tried it?

Ok, then if you have tried it or have done it, you have incredible experience and insight to offer. And it’s a shame and a waste when that experience isn’t invited, acknowledged, listened to or leveraged in organisations. Our experience gets dissed.

Looking ahead, will you dive in and try the new or will you stand back and dis the new?

How can we adapt to newer ways of thinking and working if we're too busy dissing?

Agile, Agility and Business Agility

Agile, it’s 'a vast global movement transforming the world of work. And spreading rapidly. So said Steve Denning in Forbes, 'Explaining Agile' article.

While agile was born in software development, other industries, projects and teams the world over are seeing the productivity, customer value and engagement benefits to having an agile mindset.

After years working with a number of agile teams, I wrote 'Agile-ish: How to create a culture of agility' in 2017.

If you’re embarking on an agile journey, you need to start with yourself, your mindset and how you think. As with all journeys, a change to agile and newer ways of working takes time, and might not go as perfectly as you imagine it will. So how you respond to that is what also makes for an agile mindset!

My book 'Agile-ish' acknowledges that:

🌕 experimentation and imperfection are incredible learning experiences;

🌕 getting into action and momentum outweighs time spent over-planning; and

🌕 delivering value to customers sooner is what's making many of today's businesses more successful.

I recently shared these ideas keynote speaking at CPA Congress across Australia. Yes finance/accounting folks are getting agile too!

Q:How about you? 

Like Surprises

I'm posting this week on Working in Uncertainty. Once you’ve started before you’re ready and in motion, exciting things will happen. There will be unexpected, unknown and uncertain. Yes more uncertain.

You may think starting wasn’t a good idea, but you're in motion and have momentum - that's going to make you more able to respond than being at a standstill.

Welcome spontaneity into your world instead of being all control-freak on things. Spontaneity is a natural tendency or impulse of being unconstrained and unplanned. Our daily actions can't follow a script. A guide or to-do list or a structure, yes, but we can't know totally what someone else is going to say, how they'll react and what will happen when all these differences collide.

We need the capability to improvise and the first thing is to welcome surprises, unexpected things. Stay open and wondering. You'll be easier to work with, more open about what to do next, and able to find other possibilities and solutions.

Q : So, are you a bit of a control freak or willing to welcome surprises? Let me know below.