5 ways to beat meeting overload

5 Ways to Beat Meeting Overload - or zombie meetings will get you!

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Protect ideas/Do you Kanban?/Workshops in Sydney... and New Zealand/The Great Room

Protect the airspace around ideas

Sharing ideas with coworkers or colleagues can be an exciting time. You’ve had an idea and you want to verbalize it or explain it, explore it a little more. 

But some people have that unfortunate wet blanket ability to cut down and dismiss ideas in three seconds flat! Their techniques might not be the old clichés of ‘we’ve tried that’ or ‘that won’t work’. 

No, today’s idea deflaters are a little more insidious and subtle than that. Because the first thing you’ll notice is the inspiration you had for the idea has rapidly deflated and the focus is now directed elsewhere. The vibe has gone. 

It’s like the time, space and idea has been hijacked. 

Idea hijackers love to: 

▫️contribute immediately with something they know or have done, ahhh, also known as ‘interrupting’. 

This behaviour:

▫️deflects from your idea, and

▫️distracts with new information about something, somewhere or someone else. 

They might keep hijacking when they:

▫️ elevate the something or someone else higher, greater and better than your idea

▫️ provide unsolicited comparisons

▫️ rush to premature solutions and conclusions, and

▫️ move the conversation on to other topics. 

Boom. Slash. Switch. Sleight of hand and verbal misdirection. All the while, they’ve ignored that which was in front of them: you the human, and the idea you shared or expressed. Tune in to it. Notice it. The status shift in the conversation or interaction is observable and palpable. 

Idea slashers get away with their frequent whipper-snipper action as if it’s just how things are these days. 

No wonder people don’t feel safe sharing their thoughts and ideas, contributing or participating. Whether it’s ego, discomfort, narcissism, a desire to show their knowledge and power … whatever it is…It’s a perfect reason why collaboration and conversation often needs to be moderated, facilitated and ‘air traffic controlled’ to keep a watch for these rogue craft infiltrating protected airspace!

Rather than rushing to fix, shame or remediate the hijacker/interrupter, stand by and refocus the time, energy and attention of the group back to the original contributor. Redirect to the OG and re-explore from there. 

Everyone can have their turn and have their say. But to handle these types of situations requires nuance and subtle diplomacy. Offence is everywhere. 

These situations are exactly why today’s leaders need some new ways of leading.

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Live Workshops in Sydney

I'd love to see you at these half-day public workshops; tickets are now on sale for October dates

These are high impact morning workshops - all thriller, no filler 😉

🌕 VISUAL SENSEMAKING : October 17

Use these clever visual skills every day to sketch, scribe, think, lead & manage - the perfect communication and collaboration skills

🌕 ADVANCED TECHNIQUES IN FACILITATION : October 18

Lift your capability to design processes, lead groups and achieve outcomes. Handle challenging situations, people, groups and projects.

🌕 CHANGE TOOLS : October 19

Leading change needs clever, creative, adaptive tools. Use these 10 change tools to better engage, lead & impact change & transformation.

Get tickets via Eventbrite here

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Great things in the great room

It couldn’t have been a better name for a conference room… the ‘Great Room’ at W Melbourne Hotel. 

It made me laugh with nervous expectation!

It was great because the room was full of glorious people from a great team at UniSuper. Great because they’d been learning, inspiring, advancing and working on their professional development. 

And then great for me because I had the pleasure of joining them for the closing keynote of the program. It was all primed for … greatness. 

We wanted to do more with that closing session than just the keynote speaker who … speaks. 

We went further with a facilitated experience to boost attention, engagement, connection and participation. 

And then we went further … with a co-creation, contribution and euphoric wrap-up experience that would seal the learning and carry it forward into workplace action. 

Conference delegates need more than passive listening or clichéd games. They have contributions to make, ideas to share and insights to inspire. 

This is what I call ‘The Co-Creation Experience’ and it’s available now for great teams in great rooms at great conferencing events. 

Yes … please go beyond the pale stale dot point slide shows that are too often the default. 

Great things can happen at a conference gathering … if you plan for a great co-creation experience. 

And now I need a little lie down … 💤😄

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Move this from 'Backlog' to 'To do'

Do you Kanban? 

Then join me for the Kanban Australia Conference in Melbourne October 9, 2023 - at the Jasper Hotel in Melbourne CBD.

It's a full day to connect, share and learn about the use of Kanban in Australia and neighbouring regions.

New tools, thinking and support to deepen our capability.

I'll be closing keynote speaker on 'The 3 Futures of Work'. And there'll be no photos of robots or AI, promise! 🤩

Get tickets for $275 - and it includes lunch. What's not to like? 

Pull it pronto into your To Do column, no ... straight into Doing, now!

Get tickets here

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And I'm returning to New Zealand November 2023

Yes it's all happening! So many in person events, conferences and workshops are filling up in calendars everywhere. 

After running workshops recently in August, a return visit is planned in November 2023. 

There are 3 x half-day workshops

➡️ Visual Sensemaking

➡️ Advanced Techniques in Facilitation

➡️ Change Tools

Learn more / Plan ahead / Get tickets!

Here's the LINK

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Fixing Broken Work/A New Skill/Meet Less/Café Work Life/Productivity Theatre/Work Week Insights

Fixing the broken bits of work 

Will AI fix work? It’s a great question that new ways of working people are asking and wondering about. 

In Microsoft’s latest Work Trends Index Report we get to see how much we’re:

- drowning in information 

- detesting meetings … still

- wishing work had no meetings at all, and 

- innovating, not. 

Artificial intelligence provides opportunities to relieve us of

▫️heavy work

▫️dreary work

▫️preparatory work

▫️first draft work 

and 

▫️routine/repetitive work. 

And this could give us more time to be creative in our work. 

Although the promise of ‘if this then that’ in the history of work always delivered just another load of other work for us to do in its place.)

Grab a coffee, sit and read the report. Better still, get AI to do something for you. 

Depending where you are on the AI curve, you could get AI to:

▫️read it for you

▫️provide a 100 word summary 

▫️select the three most relevant quotes 

▫️generate a list of six action points 

▫️tell you which parts you should be most worried about

▫️start working automatically with you on your work day, schedule, meetings, presentations and reports 

▫️redesign your work flow to incorporate AI wherever possible 

and 

… head to the beach. 

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A new skill to learn 

No part of work is immune from the requirement to learn some new skills now and then. 

Any skill to be learnt can take a little time. And some of us give up when the first 10 mins experimenting or trying don’t go so well! 

We can be perfectionists when we don’t meet our own expectations of it working perfectly … immediately. 

If you’re still clutching onto your electric typewriter, floppy disk or dot matrix printer, keep on scrolling. 

But otherwise, there are some opportunities to tinker, play and begin learning how to make use of artificial intelligence. These are skills connected with the use, guidance, prompting and re-prompting, assessing and editing of AI. 

Skills like : Questioning, briefing, querying, framing, directing, finessing, checking, editing — they’re all skills we can be applying for working with the next tech that’s here. 

Give it a little time. No need to rush or be impatient. Bit by bit. Try it again. Read a bit more. Try something different. 

Learning is not a perfect process.

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Meet less. More happy. 

It’s one of the quickest ways to free up time in a packed schedule. And an immediate way to release some of the pressure of having too much on. 

Delete, remove and decline meetings. 

I’ve called this out as a key strategy in my book ‘Sync Async: Making progress easier in the changing world of work’. 

More research data is revealing the sweet spot of meeting less and the benefits to be gained. 

Three ways you can meet less for more happy are:

▫️check in messages rather than check in meetings 

▫️meet only when absolutely necessary, and

▫️let people opt out. 

These are some of the modern evolutions to work and changes occurring to the way we do work. 

See more in this piece from Inc. Australia by Minda Zetlin 

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NOW SHOWING at Productivity Theatre 

Quick … read something, look busy. 

Leave your laptop on, open and the screen set to never sleep. 

Anecdotes, research and reports about how employees are ‘performing’ to look busy, could be in response to recent layoff fears or perhaps the pressure of returning to the office.  

But this show has been going on for decades. It’s a classic!

Ron, a colleague I worked with years ago had some curious advice for me on the first day of my new job. He said, “Here’s how to look busy around here: walk around the office, factory or site quickly … with speed and pace … swing your arms. 

“Carry with you a single piece of A4 paper with something, anything printed on it,” he said. “Always make it look like you’re going somewhere, to see someone, to do something.” Thanks Ron. 

He was the laziest person I’d ever worked with. He did so little at work, counting the weeks, months and years until he could get a redundancy payout and retire with his beloved fishing rod. What a couple : Ron and Rod. 

A colleague in another organisation used to slot in cross-country skiing on the nearby slopes when their employer thought they were out on the road seeing clients and making sales calls. 

I know of people who have an app set to automatically tap their keyboard so it looks like they’re logged on and on duty. The range and examples of ‘slacking off’ at work are broad indeed. 

Appearing busy when we’re not isn’t new. 

Maybe there’s just less people walking around offices holding pieces of paper these days because most of their work is online, digital and tech based. We just need to gaze into a screen. 

The creative and contemporary performances screening in Productivity Theatre today are:

▫️rapidly replying to emails to show you’re there

▫️attending pointless or irrelevant meetings

and

▫️scheduling emails to be sent at later times.

Whatever you do — or don’t do — at Productivity Theatre, it’s all a daily performance. 

Read more in this piece by Chloe Berger in Fortune 

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The café work life

Also becoming known as ‘work from hospo’ (hospitality) this third space or third place is another option in the working from home era. 

Read more in this piece by Tracey Cheung in The Age or The Sydney Morning Herald to see why cafes, restaurants and other hospitality options are working so well for some remote workers. 

There are benefits such as :

▫️Comfort

▫️Convenience

▫️Social Connection 

▫️Coffee, Catering and Snacks

▫️A new location for new ideas

▫️Ambience, mood and vibe

▫️A mental reset

and more. 

For the venues, there’s an income stream at times they might usually be a little quiet.  

For me, the ambient noise of the buzz of a cafe is a clear winner. 

The whirrrrr of the coffee machine, the clatter of crockery and the light chatter of people - oh, and the often barely noticeable music - has shown to be the most magnificent combination for idea generation and creativity. 

It’s why apps like Coffitivity have been popular, to try and recreate that buzz and ambience. 

Are you are third place kind of person? 

And a shout out to the team at Third Place who have made moving between venues via a membership even easier. 

The foolish economy of not taking a break

“We don’t need a morning tea break, let’s keep working.”
“We will have a working lunch.“ 
“This is really important, so let’s keep going.”

There they are. The statements of overload and worry that ‘we won’t get through this’ so ‘we have to push on’. 

As a participant and team member I’ve experienced leaders who won’t take a break. 

And as a speaker and facilitator, I’ve had clients not want their team to take a break. I often have to fight for, advocate for or at worst, implore leaders to give people a break. 

The science is well documented: We need breaks. 

Not just to recover physically, but mentally ... to synthesise information, consolidate information and even ... go to the bathroom! 

A lot of good stuff happens in the break from the talking, thinking, listening and pushing of information. 

Connections, reflections and important thought processes are being executed. Brain actions that may not be possible during the intensity of the never-ending workshop or meeting need to happen, and a break is when it occurs. 

To think we ‘can’t afford’ to take a break is foolish. 

What are you worried will happen? 
Disengagement? Loss of momentum? Slower progress? It’s already happened because there wasn’t a break. 

At the least, break so people can empty their ‘cognitive load’ - the information they’re holding in their brain, and just like a truck we can’t carry more when it’s full. We must empty and ‘unload’ before we expect people to ‘reload’. 

Breaks are mandated in fields like aviation, healthcare, transportation, building and construction ... even retail. 

The consequences are disastrous when breaks are ignored or deemed less important than pushing on through. 

🌕 Break during a meeting or workshop 
🌕 Break between meetings and workshops
🌕 Break during intense and heavy work
🌕 And break for longer than you think. 

You don’t need a complicated well-being program. Just take more breaks.

The extroverts will take care of themselves

How are you engaging, connecting and facilitating interactions among a diverse team? 

Winging it doesn’t work. 
Letting things flow can cause problems later. 
Denying you need to do something deliberate can also be fraught. 

Introverts
Extroverts. 
Ambiverts. 

All belong. 
All have much to bring, give and contribute. 

But if you’re waiting for them, you’re missing the point of leadership. 

You can set up a process, a constraint, an activity or use deliberate techniques that will get the best out of everyone. 

This article on how ambiverts - who have both introvert and extrovert qualities - benefit the workplace is a good one. It reminds us that there are people different to us. 

And as the world of work evolves to the next phase of hybrid, returning to offices and working from anywhere, maintaining connections across difference and diversity is a necessary and powerful leadership capability. 

What are you:
- Introvert?
- Extrovert?
- Ambivert?