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Entries in collaboration (129)

Monday
May202024

There's Help for Overload/Thrilled for this/Value of Now/Why Dawdle/Perfection Progress/Get my stuff

Coping with Conference Overload

Conferences and offsites create the perfect situation for overload. There’s always so much information, coming at you so quickly. It becomes easier to zone out and zombie your way through the event. And you miss a lot of the good stuff while you’re drowning in the information.

This year I’ve been kicking off conferences and offsites with a fresh approach

A bright, humorous and skillful opening session to prepare delegates for the deluge of information that’s about to hit them.

It will 10x their learning and takeaways, relieving the pressure of focusing and attention … and helping them feel brighter at the end of the day.

Message me with ‘OVERLOAD’ and I’ll send you the info pack on this Overload Coping session that’s changing how people work with all that information at events, conferences and offsites. 

The session does these 5 things:

  1. Prepares delegates for the awesome about to happen
  2. Multiplies the event ROI for delegates
  3. 10 x their conference takeaways
  4. Counteracts conference zombie modeand
  5. Provides a life-side skill for their return to work.

 


Harvard Business Review - Special Issue - How to lead when everyone's exhausted. Includes Lynne Cazaly's article 'How to save yourself from information overload'

Thrilled stoked and buzzed …

to be in this special issue of Harvard Business Review - ‘How to lead when everyone’s exhausted’. So relevant to these times, hey?

They say,

‘Relieve the pressure, recharge and get the right work done’.

My article ‘How to save yourself from information overload’ is included in this issue. And how about the flowers 🌸 😜

Managing your own cognitive load is most certainly a new way of thinking and working.

No one or no thing is coming to save us; we do have to think, work and lead differently in these times of all kinds of overload.

Check out the article here


What does progress over perfection mean in a busy team

Check out this article I wrote for Forbes.com.au on how busy burned out teams can make progress for the better, not perfect.

 


Change the workplace - not the workers

New and more modern ways of working are a breath of fresh air for many people who find working in old ways … tediously old.

The push push push of long listen-only meetings and back-to-back schedules leave little time and energy for inspiration, creative collaboration or purposeful progress.

So it’s no surprise that many companies think it’s the workers that need to change.

But this Fast Company article about why most wellness programs in workplaces don’t work, reveals that greater shifts are required in culture, workplace practices and ways of working.

Hint : Focus more on the workplace and less trying to ‘fix’ the workers.

 


 

When to write ... to remember

This longer read is a good one to save and enjoy with a coffee or other beverage … and a note pad 😉

 


Dawdle and delay.

The path to Port Melbourne beach - by Lynne Cazaly -

I was in the middle of abusing myself for dawdling on a task and delaying on completing another and realized there is nothing wrong with procrastination and dawdling and delay.

But they reveal so much, not about yourself, but often about the work we are trying to do.

I was dawdling because this task was meh.

I was delaying, even though I had a deadline of midday.

This is not about procrastination, it is about looking at the work/task/thing you are trying to do, and making the problem less about you and your lack of whatever you think you have a lack of, and looking more at the work you are trying to do and how you are trying to do it.

New ways of working have been moving through the world in recent years. And some of us seem to think that AI will pick up the slack and do everything that’s tough for us.

But some of the most tough work we do need to do is the cognitive work, the thinking work, and the creating and discerning work that no AI will do like us – not quite yet anyway.

Delay and dawdling. I think they are different things.

Dawdling indicates I’m going slow, and I can be a great dawdler in the nature world, taking in the view and looking at the surroundings and picking up the finer details, or perhaps just softly disconnecting from the burden of life.

The delay however, could be a little more procrastination related. Almost in the vicinity of defer. Not wanting to do something. Putting something off because it creates too much of a bandwith burden for us. That we just don’t have room for something right now.

And we don’t have the ability to take any more in – well not until this other stuff is off our plate, or not until we are on the other side of a range of other.

This highlights to me the issue is not with us. It is with the work and how it is divided up or segmented into smaller tasks — and small enough tasks — or… when we choose to do disheartening work, which can be when we are feeling great.

And then we just feel disheartened after doing disheartening work.

It is a complex mix of individuality and timing and how much sleep you’ve had and what your plans are for the rest of the day and where this piece of work is going.

Stop blaming thyself. Please look at a task as a thing that you have chosen to get done (or been asked to get done), and not about how bad you are for not doing it… by the time you imagined you would have it done.

And imagination runs strong here. We imagine what the outcome is going to be like and we imagine how wonderful we will feel and how much energy we will have during and after it, and we imagine how uninterrupted the working time will be, and how free flowing our thinking will be, and we imagine the beautiful shining completed thing.

And our imagination gets a little burnt when at the first hurdle we feel pretty well … Meh.

It’s a world of tricky times in trying to make progress on things we need or want to do. And there is no blame to lay.

 


Show me the value... of being there now

Show me the value of being there now, live at a meeting or workshop - by Lynne Cazaly

Yes, we can:

- watch the recording later, at 2 - 5 x the speed

- scan the AI transcript for what happened

- listen to the audio and multi-task doing something elseor get someone else to tell us what happened.

The thing going on with the NOW right now is this:

you'd better make it worth my time, effort, energy, focus, attention.

If you want people to 'be there', make it SO worth it that they ARE there, they just have to be there because it was worth it.

As the world of work keeps shifting, so too must leaders, teams, organisations and companies.

You need to make it more interesting, more engaging, captivating, inspiring, and ... provide a learning opportunity too! (Because learning opportunities are sucking a bit right now)

Too slow? I'll speed things up, later.

Too boring? I'll drop off the call and catch up later.

Repetitive? I've heard or seen it before. Nah. <Multitask or Leave Meeting>

With a world being trained on produced programs, streaming services and reality designed for maximum attention,

a (comparatively) boring meeting or presentation isn't worth the effort of paying attention.

Businesses must:

🌕 boost the creativity of their all-staff events

🌕 better design team collaboration sessions

🌕 improve leaders' presentation, facilitation and speaking skills for greater audience attention, participation and captivation (and you can't say 'I want this to be a conversation not a presentation' without changing anything about the design of the session);

and

🌕 guide their people in how to deal with the distraction and overload when the present offering is ... dull.

This is the value creation of today; the value of my time, effort, energy and attention, of being there, live, now.

Do more work asynchronously. Let people choose when they view, listen, read, catch up or review things that don't need to be now. It's too easy to fake attention while multitasking.

 

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Tuesday
Apr022024

5 ways to beat meeting overload 

5 Ways to Beat Meeting Overload - or zombie meetings will get you!

Click on the image to download the PDF

Monday
Sep042023

Protect ideas/Do you Kanban?/Workshops in Sydney... and New Zealand/The Great Room

Protect the airspace around ideas

Sharing ideas with coworkers or colleagues can be an exciting time. You’ve had an idea and you want to verbalize it or explain it, explore it a little more. 

But some people have that unfortunate wet blanket ability to cut down and dismiss ideas in three seconds flat! Their techniques might not be the old clichés of ‘we’ve tried that’ or ‘that won’t work’. 

No, today’s idea deflaters are a little more insidious and subtle than that. Because the first thing you’ll notice is the inspiration you had for the idea has rapidly deflated and the focus is now directed elsewhere. The vibe has gone. 

It’s like the time, space and idea has been hijacked. 

Idea hijackers love to: 

▫️contribute immediately with something they know or have done, ahhh, also known as ‘interrupting’. 

This behaviour:

▫️deflects from your idea, and

▫️distracts with new information about something, somewhere or someone else. 

 

They might keep hijacking when they:

▫️ elevate the something or someone else higher, greater and better than your idea

▫️ provide unsolicited comparisons

▫️ rush to premature solutions and conclusions, and

▫️ move the conversation on to other topics. 

Boom. Slash. Switch. Sleight of hand and verbal misdirection. All the while, they’ve ignored that which was in front of them: you the human, and the idea you shared or expressed. Tune in to it. Notice it. The status shift in the conversation or interaction is observable and palpable. 

Idea slashers get away with their frequent whipper-snipper action as if it’s just how things are these days. 

No wonder people don’t feel safe sharing their thoughts and ideas, contributing or participating. Whether it’s ego, discomfort, narcissism, a desire to show their knowledge and power … whatever it is…It’s a perfect reason why collaboration and conversation often needs to be moderated, facilitated and ‘air traffic controlled’ to keep a watch for these rogue craft infiltrating protected airspace!

Rather than rushing to fix, shame or remediate the hijacker/interrupter, stand by and refocus the time, energy and attention of the group back to the original contributor. Redirect to the OG and re-explore from there. 

Everyone can have their turn and have their say. But to handle these types of situations requires nuance and subtle diplomacy. Offence is everywhere. 

These situations are exactly why today’s leaders need some new ways of leading.

 

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Live Workshops in Sydney

I'd love to see you at these half-day public workshops; tickets are now on sale for October dates

These are high impact morning workshops - all thriller, no filler 😉

🌕 VISUAL SENSEMAKING : October 17

Use these clever visual skills every day to sketch, scribe, think, lead & manage - the perfect communication and collaboration skills

🌕 ADVANCED TECHNIQUES IN FACILITATION : October 18

Lift your capability to design processes, lead groups and achieve outcomes. Handle challenging situations, people, groups and projects.

🌕 CHANGE TOOLS : October 19

Leading change needs clever, creative, adaptive tools. Use these 10 change tools to better engage, lead & impact change & transformation.

Get tickets via Eventbrite here

 

 

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Great things in the great room

It couldn’t have been a better name for a conference room… the ‘Great Room’ at W Melbourne Hotel. 

It made me laugh with nervous expectation!

It was great because the room was full of glorious people from a great team at UniSuper. Great because they’d been learning, inspiring, advancing and working on their professional development. 

And then great for me because I had the pleasure of joining them for the closing keynote of the program. It was all primed for … greatness. 

We wanted to do more with that closing session than just the keynote speaker who … speaks. 

We went further with a facilitated experience to boost attention, engagement, connection and participation. 

And then we went further … with a co-creation, contribution and euphoric wrap-up experience that would seal the learning and carry it forward into workplace action. 

Conference delegates need more than passive listening or clichéd games. They have contributions to make, ideas to share and insights to inspire. 

This is what I call ‘The Co-Creation Experience’ and it’s available now for great teams in great rooms at great conferencing events. 

Yes … please go beyond the pale stale dot point slide shows that are too often the default. 

Great things can happen at a conference gathering … if you plan for a great co-creation experience. 

And now I need a little lie down … 💤😄

 

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Move this from 'Backlog' to 'To do'

Do you Kanban? 

Then join me for the Kanban Australia Conference in Melbourne October 9, 2023 - at the Jasper Hotel in Melbourne CBD.

It's a full day to connect, share and learn about the use of Kanban in Australia and neighbouring regions.

New tools, thinking and support to deepen our capability.

I'll be closing keynote speaker on 'The 3 Futures of Work'. And there'll be no photos of robots or AI, promise! 🤩

Get tickets for $275 - and it includes lunch. What's not to like? 

Pull it pronto into your To Do column, no ... straight into Doing, now!

Get tickets here

 

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And I'm returning to New Zealand November 2023

Yes it's all happening! So many in person events, conferences and workshops are filling up in calendars everywhere. 

After running workshops recently in August, a return visit is planned in November 2023. 

There are 3 x half-day workshops

➡️ Visual Sensemaking

➡️ Advanced Techniques in Facilitation

➡️ Change Tools

Learn more / Plan ahead / Get tickets!

Here's the LINK

 

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Monday
May222023

Fixing Broken Work/A New Skill/Meet Less/Café Work Life/Productivity Theatre/Work Week Insights

Fixing the broken bits of work 

Will AI fix work? It’s a great question that new ways of working people are asking and wondering about. 

In Microsoft’s latest Work Trends Index Report we get to see how much we’re:

- drowning in information 

- detesting meetings … still

- wishing work had no meetings at all, and 

- innovating, not. 

 

Artificial intelligence provides opportunities to relieve us of

▫️heavy work

▫️dreary work

▫️preparatory work

▫️first draft work 

and 

▫️routine/repetitive work. 

 

And this could give us more time to be creative in our work. 

Although the promise of ‘if this then that’ in the history of work always delivered just another load of other work for us to do in its place.)

 

Grab a coffee, sit and read the report. Better still, get AI to do something for you. 

 

Depending where you are on the AI curve, you could get AI to:

▫️read it for you

▫️provide a 100 word summary 

▫️select the three most relevant quotes 

▫️generate a list of six action points 

▫️tell you which parts you should be most worried about

▫️start working automatically with you on your work day, schedule, meetings, presentations and reports 

▫️redesign your work flow to incorporate AI wherever possible 

and 

… head to the beach. 

 


A new skill to learn 

No part of work is immune from the requirement to learn some new skills now and then. 

Any skill to be learnt can take a little time. And some of us give up when the first 10 mins experimenting or trying don’t go so well! 

We can be perfectionists when we don’t meet our own expectations of it working perfectly … immediately. 

 

If you’re still clutching onto your electric typewriter, floppy disk or dot matrix printer, keep on scrolling. 

But otherwise, there are some opportunities to tinker, play and begin learning how to make use of artificial intelligence. These are skills connected with the use, guidance, prompting and re-prompting, assessing and editing of AI. 

 

Skills like : Questioning, briefing, querying, framing, directing, finessing, checking, editing — they’re all skills we can be applying for working with the next tech that’s here. 

Give it a little time. No need to rush or be impatient. Bit by bit. Try it again. Read a bit more. Try something different. 

Learning is not a perfect process.


Meet less. More happy. 

It’s one of the quickest ways to free up time in a packed schedule. And an immediate way to release some of the pressure of having too much on. 

Delete, remove and decline meetings. 

I’ve called this out as a key strategy in my book ‘Sync Async: Making progress easier in the changing world of work’. 

More research data is revealing the sweet spot of meeting less and the benefits to be gained. 

 

Three ways you can meet less for more happy are:

▫️check in messages rather than check in meetings 

▫️meet only when absolutely necessary, and

▫️let people opt out. 

 

These are some of the modern evolutions to work and changes occurring to the way we do work. 

See more in this piece from Inc. Australia by Minda Zetlin 

 


NOW SHOWING at Productivity Theatre 

Quick … read something, look busy. 

Leave your laptop on, open and the screen set to never sleep. 

Anecdotes, research and reports about how employees are ‘performing’ to look busy, could be in response to recent layoff fears or perhaps the pressure of returning to the office.  

But this show has been going on for decades. It’s a classic!

Ron, a colleague I worked with years ago had some curious advice for me on the first day of my new job. He said, “Here’s how to look busy around here: walk around the office, factory or site quickly … with speed and pace … swing your arms. 

“Carry with you a single piece of A4 paper with something, anything printed on it,” he said. “Always make it look like you’re going somewhere, to see someone, to do something.” Thanks Ron. 

He was the laziest person I’d ever worked with. He did so little at work, counting the weeks, months and years until he could get a redundancy payout and retire with his beloved fishing rod. What a couple : Ron and Rod. 

A colleague in another organisation used to slot in cross-country skiing on the nearby slopes when their employer thought they were out on the road seeing clients and making sales calls. 

I know of people who have an app set to automatically tap their keyboard so it looks like they’re logged on and on duty. The range and examples of ‘slacking off’ at work are broad indeed. 

 

Appearing busy when we’re not isn’t new. 

 

Maybe there’s just less people walking around offices holding pieces of paper these days because most of their work is online, digital and tech based. We just need to gaze into a screen. 

The creative and contemporary performances screening in Productivity Theatre today are:

▫️rapidly replying to emails to show you’re there

▫️attending pointless or irrelevant meetings

and

▫️scheduling emails to be sent at later times.

 

Whatever you do — or don’t do — at Productivity Theatre, it’s all a daily performance. 

Read more in this piece by Chloe Berger in Fortune 


The café work life

Also becoming known as ‘work from hospo’ (hospitality) this third space or third place is another option in the working from home era. 

Read more in this piece by Tracey Cheung in The Age or The Sydney Morning Herald to see why cafes, restaurants and other hospitality options are working so well for some remote workers. 

 

There are benefits such as :

▫️Comfort

▫️Convenience

▫️Social Connection 

▫️Coffee, Catering and Snacks

▫️A new location for new ideas

▫️Ambience, mood and vibe

▫️A mental reset

and more. 

 

For the venues, there’s an income stream at times they might usually be a little quiet.  

For me, the ambient noise of the buzz of a cafe is a clear winner. 

The whirrrrr of the coffee machine, the clatter of crockery and the light chatter of people - oh, and the often barely noticeable music - has shown to be the most magnificent combination for idea generation and creativity. 

It’s why apps like Coffitivity have been popular, to try and recreate that buzz and ambience. 

Are you are third place kind of person? 

And a shout out to the team at Third Place who have made moving between venues via a membership even easier. 

Wednesday
Oct132021

The foolish economy of not taking a break

“We don’t need a morning tea break, let’s keep working.”
“We will have a working lunch.“ 
“This is really important, so let’s keep going.”

There they are. The statements of overload and worry that ‘we won’t get through this’ so ‘we have to push on’. 

As a participant and team member I’ve experienced leaders who won’t take a break. 

And as a speaker and facilitator, I’ve had clients not want their team to take a break. I often have to fight for, advocate for or at worst, implore leaders to give people a break. 

The science is well documented: We need breaks. 

Not just to recover physically, but mentally ... to synthesise information, consolidate information and even ... go to the bathroom! 

A lot of good stuff happens in the break from the talking, thinking, listening and pushing of information. 

Connections, reflections and important thought processes are being executed. Brain actions that may not be possible during the intensity of the never-ending workshop or meeting need to happen, and a break is when it occurs. 

To think we ‘can’t afford’ to take a break is foolish. 

What are you worried will happen? 
Disengagement? Loss of momentum? Slower progress? It’s already happened because there wasn’t a break. 

At the least, break so people can empty their ‘cognitive load’ - the information they’re holding in their brain, and just like a truck we can’t carry more when it’s full. We must empty and ‘unload’ before we expect people to ‘reload’. 

Breaks are mandated in fields like aviation, healthcare, transportation, building and construction ... even retail. 

The consequences are disastrous when breaks are ignored or deemed less important than pushing on through. 

🌕 Break during a meeting or workshop 
🌕 Break between meetings and workshops
🌕 Break during intense and heavy work
🌕 And break for longer than you think. 

You don’t need a complicated well-being program. Just take more breaks.