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Entries in Keynote (7)

Monday
May202024

Future different/10x your takeaways/Awaken perfectionist/Unfinished yet?/Skills future/Can't be Meh/New HR Ways

 

The perfectionist’s awakening

The sayings and clichés are many — about progress and good enough and done is better than perfect. But despite us kind of knowing this, we’ve still got some generational perfectionism biting at our heels.

When I reviewed Curran and Hill’s research on perfectionism a few years ago it rang bells and raised flags for me. Actually, it put a big freaking mirror in front of me and urged me to truly look at how I thought, worked, lived … dreamed, hoped and expected.

I knew perfectionism. Well. Yet I’d also been dodging, weaving and working around this perfectionism much of my life. I’d been finding hacks and short cuts and tools, methods and sneaky ways of outsmarting my perfectionist self … so I could get up each day and get things done that had to be done to … live.

I connected a number of other complementary angles and practices - about focus, creativity, imaginination and improvisation…And I wrote a book about it all — ‘ISH : The problem with our pursuit for perfection and the life changing practice of good enough’.

That was 2019-ish. Perfectionism is still on the rise. And there are different types of it. And sometimes I need to re-read my own book… to remind me there are ways around the different elements of perfectionism that can arrive at different times or show up with different tasks and situations.

Even if you think you’re not perfect, in my keynotes on the topic I’ll mention phrases like ‘dishwasher stacking’ or ‘laundry folding’; they always gain a knowing laugh that we all have standards, expectations and visions for how things should be done. Have to be done.

Get to know your flavour of perfect because it can be a life-changing moment when you realise the platitudes, memes and clichés about perfectionism only truly make sense when you’ve been through a kind of ‘perfectionist’s awakening’. And until then you’ll always think you have to go for perfect without knowing why you do.

Read more about perfectionism in my book ‘ish: The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough’ or in this article that spurred me to write this post.


 

10x conference takeaways

I’m ready this morning to kick off a team learning event. These events are an opportunity to do a lot of things at once.

Learning days, weeks or months are a big investment for businesses.

In person events rake up the tech AV, travel, accommodation and catering costs.

Remote events still require the time commitments and organisation investments for design and hosting.

When you bring a team together to learn, naturally you want to give them everything you can. And often these events can be stuffed with content, presenters and topics.

But before you do bring people together … please prep them for all the goodness/information overload that lies ahead. And prep them right at the start of the event.

Help your people help themselves with information overload coping. We know we get overloaded.

It happens to all of us. It’s what you do in situations of overload that either:

✅ leads you to have a great experience with the event goals realized, or

❌🧟♂️it’s just another zombie get-together with too much information.

There are many modern day clever skills that we need. ‘Cognitive load coping’ or being able to save yourself from information overload is a key skill of today. And most of us don’t know how to save ourselves.

And the drowning metaphor — drowning in information, overwhelmed with … — is all too real.

 


The great unfinished

In a cognitive workshop for teachers recently, we tackled how to handle information overload better. When teachers are better able to cope with information, they have more cognitive power for teaching.

Cognitive load coping asks ‘how do I save myself and cope with all the information, stimulus and insights flying about in life every day?’

When we understand how information impacts us and what our default or habitual responses are … then we can save ourselves from the overload of too much information, thinking, tasks and ideas.

If you’re not clear what overloads you, you’re at the mercy of it. You’ll notice that you can panic, check out, scroll or just deny it.

A common overloader is the unfinished stuff: incomplete tasks, jobs, projects and admin. Thanks to Dr Bluma Zeigarnik, there’s a name for it.

Read on and think about how you currently handle your unfinished stuff. It’s dragging you more than you know.

—-

Cognitive Load Coping is available as a workshop, keynote or masterclass. Develop your people, equip your teachers or support conference delegates with the modern skills, methods and tips to cope better with information.

➡️ Message me for enquiries and bookings.

 


Facilitating a board strategic planning session recently in Sydney.

Lynne Cazaly - Speaker & Facilitator -

It’s such a pleasure to get to know the directors and their experiences.

Facilitating is a nuanced balance of many things, most obviously:

- making progress

- retaining engagement

- gathering contributions and yes,

- keeping an eye on the time.

 

In every group there are always:

- varied personalities and perspectives

- different styles of thinking and communicating

- evolving motivations and beliefs.

 

Balancing all of this is a rewarding — if not a step by step — achievement.

Some facilitators most certainly apply too much pressure and too many rules - it can hurt you. You feel like, ‘nope I’m not contributing. It’s easier to just sit here’.

Other facilitators are a little too hands off or distracted by games and activities.

If you focus cleanly and openly on the work the group needs to do, you don’t need games. It becomes a purposeful process, high on engagement and rewarding with outcomes.

 


 

What skills will the future need

Of all the questions about AI and work, this is a good one :

“What steps can we take now to futureproof our workforces and equip them with the skills and know-how they’ll need …”

There are issues and questions businesses need to be thinking and responding to… now:

- job reconfiguration

- future skills shortages

- skilling up

- lack of education and training options

- new skill opportunities

- lifelong learning & continuous upskilling.

 

The realities of work are changing — and so must the development and training of workers.

New approaches are needed to rapidly and continuously upskill people. And greater collaboration and partnerships are going to be needed too.

No one business can do this alone, for all that their people might need in the future. The future will reveal new collaborations, new ways of learning and a changed attitude toward development.

Read more in this piece from the World Economic Forum.

 


9 ways things will be different

The scale of change that’s coming to human lifestyles between 2000 and the 2060s will be as transformative as that experienced between 1900 and the 1960s … so says this insightful piece from Catherine Taylor.

Which of the 9 resonate for you? I love the intersection of clever human thought AND technology - so there are some telling ideas and predictions here for the 2060s.

 


Can’t be … meh

Disengagement, disinterest and a drop in motivation — there’s plenty of this in the workforce today. To tackle your own version of ‘where did my motivation go?’, check out the range of great suggestions in this article from Harvard Business Review … if you can be bothered 😁

 


New Ways in HR - Program with Lynne Cazaly

HR is too retro, and not in a cool way

Visiting a vintage store last weekend I saw bread bins, fashion, workshed tools, old signs, cupboards and crockery -- where everything old is new again.

But at work, aaaah no, many old ways are rusted on and need to be grinded off!

New ways are about more than return to work discussions and more than any legislation or policy changes, important though they are.

It’s a deeper issue that (and focusing here on HR) HR may not be leading or modeling new ways of working; the ways that have been moving through the work world over recent years.

Potentially distracted by helping others and overwhelmed with serving all the other people in the business, HR teams and their leaders are frequently overloaded.

Evolving their own work practices can seem too big a task or an ask.

Is HR so busy helping everyone else they’ve sacrificed themselves and their own practices?

As Lynda Gratton commented, these times are “forcing us to test long-held assumptions about how work should be done — and what it even is.”

Now THAT could be a tricky conversation: what work is and how should it be done.

Lucy Adams declared “HR is stuck in the 1980s.”

And that’s not the 80s in a cool or retro way.

HR remains a sector that can default to dated (vintage?) work practices … learnt from the old stalwarts; yes, as any field of practice can and does.

How do you shake those off and bring in fresher ways?

Could more HR teams benefit from working in new ways ... remembering that new ways aren’t about software, apps or AI/tech-based products. It’s the “ways" of ways of working that modern teams and businesses are learning and using.

I’ve worked with multiple HR teams over the past few years helping them evolve their knowledge, skills and practices in up to 9 specific areas of new ways of working. And I LOVE doing this work because it brings immediate, practical results to busy teams. The teams bring new ways to their individual, daily work. They don’t have to wait until they all agree on a new practice. It can begin with an individual.

David Ulrich suggested “2024 should be the year of opportunity for HR.”

And it is. It has to be. The organisation they support needs it to be. It’s time HR served itself some hearty and rapid evolution … to lead, model and advocate new ways of working across the businesses they support.

And yes, starting with themselves.

➡️➡️ I’ve put together a pack on how and why HR has to adopt new ways of working. Message me or get in contact and I’ll send you the pack.

Monday
Sep042023

Protect ideas/Do you Kanban?/Workshops in Sydney... and New Zealand/The Great Room

Protect the airspace around ideas

Sharing ideas with coworkers or colleagues can be an exciting time. You’ve had an idea and you want to verbalize it or explain it, explore it a little more. 

But some people have that unfortunate wet blanket ability to cut down and dismiss ideas in three seconds flat! Their techniques might not be the old clichés of ‘we’ve tried that’ or ‘that won’t work’. 

No, today’s idea deflaters are a little more insidious and subtle than that. Because the first thing you’ll notice is the inspiration you had for the idea has rapidly deflated and the focus is now directed elsewhere. The vibe has gone. 

It’s like the time, space and idea has been hijacked. 

Idea hijackers love to: 

▫️contribute immediately with something they know or have done, ahhh, also known as ‘interrupting’. 

This behaviour:

▫️deflects from your idea, and

▫️distracts with new information about something, somewhere or someone else. 

 

They might keep hijacking when they:

▫️ elevate the something or someone else higher, greater and better than your idea

▫️ provide unsolicited comparisons

▫️ rush to premature solutions and conclusions, and

▫️ move the conversation on to other topics. 

Boom. Slash. Switch. Sleight of hand and verbal misdirection. All the while, they’ve ignored that which was in front of them: you the human, and the idea you shared or expressed. Tune in to it. Notice it. The status shift in the conversation or interaction is observable and palpable. 

Idea slashers get away with their frequent whipper-snipper action as if it’s just how things are these days. 

No wonder people don’t feel safe sharing their thoughts and ideas, contributing or participating. Whether it’s ego, discomfort, narcissism, a desire to show their knowledge and power … whatever it is…It’s a perfect reason why collaboration and conversation often needs to be moderated, facilitated and ‘air traffic controlled’ to keep a watch for these rogue craft infiltrating protected airspace!

Rather than rushing to fix, shame or remediate the hijacker/interrupter, stand by and refocus the time, energy and attention of the group back to the original contributor. Redirect to the OG and re-explore from there. 

Everyone can have their turn and have their say. But to handle these types of situations requires nuance and subtle diplomacy. Offence is everywhere. 

These situations are exactly why today’s leaders need some new ways of leading.

 

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Live Workshops in Sydney

I'd love to see you at these half-day public workshops; tickets are now on sale for October dates

These are high impact morning workshops - all thriller, no filler 😉

🌕 VISUAL SENSEMAKING : October 17

Use these clever visual skills every day to sketch, scribe, think, lead & manage - the perfect communication and collaboration skills

🌕 ADVANCED TECHNIQUES IN FACILITATION : October 18

Lift your capability to design processes, lead groups and achieve outcomes. Handle challenging situations, people, groups and projects.

🌕 CHANGE TOOLS : October 19

Leading change needs clever, creative, adaptive tools. Use these 10 change tools to better engage, lead & impact change & transformation.

Get tickets via Eventbrite here

 

 

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Great things in the great room

It couldn’t have been a better name for a conference room… the ‘Great Room’ at W Melbourne Hotel. 

It made me laugh with nervous expectation!

It was great because the room was full of glorious people from a great team at UniSuper. Great because they’d been learning, inspiring, advancing and working on their professional development. 

And then great for me because I had the pleasure of joining them for the closing keynote of the program. It was all primed for … greatness. 

We wanted to do more with that closing session than just the keynote speaker who … speaks. 

We went further with a facilitated experience to boost attention, engagement, connection and participation. 

And then we went further … with a co-creation, contribution and euphoric wrap-up experience that would seal the learning and carry it forward into workplace action. 

Conference delegates need more than passive listening or clichéd games. They have contributions to make, ideas to share and insights to inspire. 

This is what I call ‘The Co-Creation Experience’ and it’s available now for great teams in great rooms at great conferencing events. 

Yes … please go beyond the pale stale dot point slide shows that are too often the default. 

Great things can happen at a conference gathering … if you plan for a great co-creation experience. 

And now I need a little lie down … 💤😄

 

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Move this from 'Backlog' to 'To do'

Do you Kanban? 

Then join me for the Kanban Australia Conference in Melbourne October 9, 2023 - at the Jasper Hotel in Melbourne CBD.

It's a full day to connect, share and learn about the use of Kanban in Australia and neighbouring regions.

New tools, thinking and support to deepen our capability.

I'll be closing keynote speaker on 'The 3 Futures of Work'. And there'll be no photos of robots or AI, promise! 🤩

Get tickets for $275 - and it includes lunch. What's not to like? 

Pull it pronto into your To Do column, no ... straight into Doing, now!

Get tickets here

 

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And I'm returning to New Zealand November 2023

Yes it's all happening! So many in person events, conferences and workshops are filling up in calendars everywhere. 

After running workshops recently in August, a return visit is planned in November 2023. 

There are 3 x half-day workshops

➡️ Visual Sensemaking

➡️ Advanced Techniques in Facilitation

➡️ Change Tools

Learn more / Plan ahead / Get tickets!

Here's the LINK

 

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Tuesday
Sep102019

But you do need to capture something... 

I've called out the information overload behaviour we have of writing too much down in a training program, meeting or at a conference. We don’t need to write it ALL down. But we do need to write something.

To all you ‘sponges’ reading this who sit in meetings and conferences thinking you can ‘soak it all up’, without actively capturing any notes... ummm you can't. This is precisely a behaviour that can worsen cognitive overload.

We do nothing, sitting passively, letting information supposedly flow over or through us, thinking we’ll remember it and absorb it. But like all sponges, we fill up - and sooner than we think.

A participant in a workshop sat all day with arms crossed, nothing written down. ‘I can remember it,’ she said, ‘I have a photographic memory.' But she didn't remember it and later showed how she'd missed plenty. Given her leadership role, number of direct reports and her responsibility in the organisation, it was poor role modelling and self-management.

It’s a foolish denial - and a cognitive load coping error - to not write something.

Don’t write everything.

And don’t writing nothing.

But absolutely... write something. 

 

Tuesday
Sep032019

Lose the list 

Most of us are drowning in information, slurping from the firehose, not coping. And in that, lists don’t work. Well not for making sense anyway.

Yes, ok list-lovers, lists are wonderful things, and here’s where and how they work best ... for actions.

📍To do lists

📍Shopping lists

📍Task lists

The list is the ultimate tool for managing, measuring action.

✅ Tick, tick, tick. Done, done, done.

The BIG but: a list is not the best tool for learning, making sense or connecting dots. The only way you can ‘connect the dots’ on a list is down, down the page. It’s tough then to find lateral, horizontal and reverse/upward connections of information when your eyes and mind are drawn down down down. We can find it harder to discover connections, insights and ideas in a list.

Love lists? Great, but keep them for actions, to tick off and track progress.

When it comes to capturing information, making sense, connecting the dots and managing cognitive load, leave lists out of it.

Tuesday
Sep032019

One or two takeaways - are you joking - that’s all!

The cost of attending a conference or training program is significant. There’s the registration fee, perhaps an airfare, accommodation, transfers and the cost of time away from your role, the business and your home and family life.

What’s the ROI, the return on investment you’re going for? Have you thought about it, planned for it?

Most of us are so burned out and overloaded with information that the best we get from conferences or training are:

😩A few bent business cards from networking

😩3 pages of scribbled notes from sessions

😩Swag and merch - a pen, a few brochures and a stress ball, ironically in the shape of a brain!

Back at work, we have just a couple of key points that are tough to put into practice. It’s an underrated experience that we can get so much more out of than we currently do.

'Cognitive load coping' is a skill to learn and apply to achieve a massive ROI on attending a conference or training program.

→ Do you need help with the fuzzy feeling of all that information?

Send me a message and I'll send a link to three options for learning this new way of working in our world that's overflowing with information.