Start slow

This sign may not be out the front of your new workplace or on the door of that meeting you’re about to walk into, but take its message on.

When you’re working in a new area, starting a new project, trying some new processes or initiating new things, start slow. There’s plenty we don’t know and can’t yet see or understand. Start, yes. But no need to go all frenetic and chaotic.

You can still be committed, interested and intrigued ... and slow.

Many people are frustrated with change, that it’s:

🌕 too fast

🌕 not fast enough

🌕 too much

🌕 never ending

🌕 yawn, just the same as last year.

Take care. Moving fast may indeed break things. And people.

You don’t need to hide, restrict or withhold. It’s not that. It’s care, caution and safety. For you first ... and then others.

Boo! It’s why the worst leaders are brash, pushy, rude and dangerous. And completely unaware.

Yay! It’s why the best leaders ask questions, observe and enquire, are curious and engaging, building up awareness, scoping it out … and then moving. 

Waiting until the facts are in

In times of crisis, smart leaders in customer-focused organisations know they can't wait for all the facts. Not ALL. They need to act based on what they know.

The same thing can apply in our work, business, as entrepreneurs, leaders, team members. Being in the red zone, waiting and hesitating, not doing anything until we know more is fine… to a point. But how much MORE do you need? At what point will you go with what you’ve got? What are you expecting will come along that WILL make you feel like you’re good to go?

It’s usually better to get started when you have a few facts, ‘enough’ to get going. Then you can adapt - green zone - as more information becomes available.

This ability and willingness to be more in the amber zone of acting with some knowledge, is part of newer ways of working. It means we respond and adapt when more information comes in, when more things are known.

For many it certaintly IS a new way of thinking and working. It’s about working in uncertainty and in a changing environment, to put perfect or expectations of perfect aside. It’s time to act… and adapt as things change.

What’s the new-A-U

Business as usual has been, well, business as usual (BAU) for ever!

In the business world it’s the stuff that’s done to make everyday operational activities happen.

So ...what’s the NEW A U ? What new things are happening that will bring about change? What’s planned up ahead that will continue to challenge thinking, challenge convention and bring a new mindset and behaviour to how things are done?

Whether you’re a leader of a team, a team member in an organisation, or a solo operator running yourown show, what's your ’new as usual’?

How are you bringing new things into your business regularly? The new can be scary, untested, untried. I heard someone recently say, ‘I’m not trying something new unless it's guaranteed to work’. But how will you know it could work, unless you try it?

New ways of thinking and working help you gain the benefits of those new ways sooner, delivering advantages and value to your customers, gaining the advances of first and early movers. Want to wait until more or the majority of people are doing something, because it’s less risky or safer? Great. Go line up and wait... over there. I’m moving along to NEW-A-U. See ya!

The person with the most spontaneity wins

As leadership evolves from command and control to consultative/coaching and beyond to facilitative, those who can handle what happens are well placed.

We can’t predict what people will say, what will happen at a meeting, how a client will respond or what the board might ask for, so we may need to respond in the moment.

Spontaneity is a strength that's incredibly powerful in times of uncertainty. We can spend so much time though, rehearsing scenarios trying to cover all of the possibilities, to try to prepare for the future.

Do we fear we wont be able to handle things, that we will lose control?

Maybe we don’t trust ourselves to handle what happens.

But improvisers have known it for decades: we have incredible resources in us and we need to trust that we can handle so many situations. Could you be more spontaneous, you know, go with the flow? Responding to what happens rather than trying to control what happens?

🔆To build spontaneity, notice your response when things DON'T go as you hoped, expected or planned. What you do next is spontaneity. And it's a SUPER SKILL for the uncertain future. 

End 'all-talk' meetings

Travelling on a Melbourne tram yesterday, I was riding past a business office not far from where I live. One of the company's meeting rooms faces the street, so I always look in as we pass by to see what they're doing in their meetings.

Of the many, many times I've gone past, they seem to always be:

- sitting at the table,

- looking at each other,

- talking at or with each other.

A fairly standard meeting. I call it an 'all-talk' meeting. They're not looking at anything; just each other.

Sure, eye contact and connection is important but meetings that are all-talk are worse in terms of productivity, engagement, clarity and decision-making.

If a 'common point of visual context' was used - a visual something... anything for them to look at - productivity would peak! A visual on the wall, a whiteboard, a flip chart, heck use the window!

When we're making sense of information and all we use is each other, we miss out on the opportunity to find and build commonality.

Meetings give us information overload; then we go for relief, distraction ...and we switch off.

Shift your meetings from 'all talk' by adding 'some visual'. It's plenty better!