Put experience on the agenda

I’ve been writing about the untapped expertise that lives in your team and business. It’s vital you uncover it because there’s much to be gained.

Be sure to allow some time for it, like at your next meeting. Just put some time on the agenda. You could hold an entire meeting to go through everyone’s expertise, but there are other ways too.

A couple of people could present at each meeting, sharing their ‘experience maps’ as I explained a couple of days ago.

Set the time aside, and then provide some protection of the people while they’re sharing their experience. Why protection? I know some organisations where this meeting would be the most wonderfully respectful experience. I also know other teams and organisations where some people will be rude, impatient, checking their device, agitated that things are moving too 'slowly'. So you may need to chill a little. Allow time, knowing that what you’ll uncover will build connections and trust and help you know more about the people you lead. Let people share their experience - then watch what happens in the team.

>> How might sharing your experience in a team you're part of help enhance and change culture?