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September 17, 2019

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The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough’


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    Entries in ccollaborate (1)


    FYI or more? How involved will people be...

    When you engage with people, to get input or feedback or work with them to reach outcomes, how involved will they be? This week I’ve heard phrases like ‘consulting with’, ‘socialising the strategy’, ‘run it by them’ and ‘keep them in the loop’.
    It’s vital that you plan for, and position, how involved people will be in you project, workshop, consultation. Position it clearly and upfront. You don’t want people coming along thinking their view is going to count if the ‘consultation’ is really about information. Or you ask about views and concerns but you have no way of incorporating them into the final design.
    “Today’s meeting is for information only, to keep you up to date with progress…”
    “Here’s what we want your input on; this part, not that part…”
    “I’m getting your views on the project today and the ultimate decision will be made by the project sponsor...”
    “We’re meeting with you to find out what your key concerns are so we can make changes to address them…”

    Note the distinct differences:
    Informing – it’s for information only so people understand what’s going on
    Consulting – you seek feedback on the information, the alternatives or what might be decided on
    Involving – you work with people to understand their concerns, and of course, you’re going to consider them
    Collaborating – you work with people at every step of the way, working on alternatives and finding the solution with them
    Empowering – you're giving the decision making power to them; you’ll do what they decide on.

    It’s a broad spectrum from information through to empowering. And it’s much easier to engage and collaborate with people when you make it clear where you’re at.

    So this is for your information (FYI). It’s up to you where you’d like to take it from here!