When flowers are a better way of working

Some days during these pandemic times are better than others. We may feel better and brighter on some days or feel more rested and hopeful. 

Some days though .... Urgh! 

It can help to look for a better way of working. Something that’s more: 
- Productive
- Creative
- Effective 
- Collaborative. 

Here’s a better way of working I’ve used through some of the many weeks in lockdown in Melbourne, Australia. 

It’s a vase ... with some flowers in it. 

Over recent weeks I’ve bought a bunch of flowers for my desk; a cheap and cheerful bunch of coloured blooms!

It’s a little luxury, and I’m getting an enormous benefit from them. 

I look at them, the intricate design, the beauty of nature. I meditate on them, gaze at them and think and write and breathe them in. 

This is a better way of working, for me. 

They’ve made my office space a better place to be. 

There’s no dog at my feet or cat on my keyboard but there are pretty blooms to enjoy when indoors is a work space and a living space in a time of lockdown. 

Naming the struggle

While guiding a group with mentoring advice recently, the most common statement in their questions and sentences was, ‘I’m struggling with…'

Learning, growing, changing and adapting is indeed a struggle. 

And it’s being magnified further in these times! 

Struggling - in less violent terms - is about doing one’s best, but I wonder, what is it that we are doing in struggling?

Are we :
- Getting used to ...
- Annoyed or frustrated with ...
- Trying to understand ...
- Debating or weighing up...
- Confused about ...
- Taking longer than we expected?

All of these situations could indeed be a struggle. And I wonder if that feeing of ‘I’m struggling with…’ is worth redefining or renaming, rather than bundling it all up as struggling. 

Acknowledge it is a struggle. Yes. 

And then explore what else it is: whether it’s a frustration, an obstacle, a question, or just another a step along a path of change. 

Perhaps it’s more challenging than we’d liked, hoped or expected. 

From anxiety to action

In these times of great change and uncertainty, anxiety can show up. 

What’s happening? 
How will things change again? 
What will happen next? 

There are many questions and confusion can be common. 

To help allay fears, reduce anxiety and take a step towards greater certainty, Sensemaking can help. 

Healthcare workers for example, are making great use of Sensemaking. 

Working in changing and uncertain situations means they need to ‘make sense’ of what’s occurring. It helps them professionally and personally and is part of the delivery of healthcare services. 

To make sense, we can use stories, data, tools and templates. 

You can ask: 
- What’s going on? 
- What’s the story?
- What do we need to do? 

It’s a deliberate step that can help any of us shift from the swirls of anxiety ... to the steps of powerful action. 

Sensemaking as a way of coping and understanding

If overwhelm, stress or uncertainty creeps up and dumps on you, get out a pen and paper... and map it all out. 

- Map out the overwhelm: what’s going on?  

- Map out the stress: what’s happening - what are you thinking about? 

- Map out the uncertainty: what do you know and what could you do about that? 

Rather than endless thinking thinking thinking, sensemaking can help because it involves the visualization of what can seem like a mess of information. 

We’re able to get perspective on where we are and what’s going on so it begins to make more sense to us. 

It doesn’t need to be fancy. 

A simple page of shapes, lines and words can be enlightening and uplifting. 

There are no rules. Your map doesn’t have to be a certain way. 

It’s the act of making a map that helps get the tangle out of your internal mind and out onto an external page. 

Sensemaking is one of the key capabilities of adaptability : to be able to respond to and deal with change. 

If we don’t map to make sense of things, they don’t make sense no matter how much thinking we do. 

The load we create and allow

If you or your team are still having back-to-back meetings throughout the day, stop! Please?

The blend of one meeting into the next does nothing for cognitive load coping. Our overload stays in overload because there’s no chance to ... unload. 

That means when you want to get great ideas and contributions from the team, they won’t have them. 

When you want them to work on planning, collaborating or decision-making, they won’t have the space and attention for it. 

We may think people are disconnected or disengaged when they could be cognitively overloaded.

For clearer and fresher thinking, invite, welcome and encourage breaks between (and within) meetings. 

Even a few minutes makes a difference. 

Create a break:
⏰ Start meetings off the hour at 10 past. 
⏰ Finish meetings prior to the hour. 

Working back-to-back isn’t smarter, particularly when you’re already overloaded. 

It might feel busy and important. 

Instead, it’s overloading the system... our system. Us.