Hello... is anyone there? Teleconferences with Outcomes

I prepared a quick e-book for a client today who needed some simple guidelines to shift the way her team run teleconferences. 

This is not about the technical set up of invites and booking rooms and all that hoo-ha. 

Rather it's about a few principles the team can follow every time they are connected by the phone line. And we've only been doing that for 130 years - so no wonder we sometimes need to revisit a few of our techniques!

For her project team, she wanted to break the belief that : just because people can't see each other, doesn't mean you can't take visual notes or use a flip chart to capture the conversation. You can send it after the meeting. 

Additionally, her team's meetings were 'rush-fests'. Everyone rushing in and rushing out. Not enough focus on clarity. Clarity saves time in the long run. Clarity trumps speed. So s-l-o-w down; allow time. 

So I share a few tips to help you get some better outcomes from your phone hook-ups too.