Quotable quotes

At this, or any conference, it’s easy to be swamped, firehose style with content, topics, presentations, models and references. The key in distilling information is to get up higher in context, out of the detail of a case study for example, so you can take a key message and share it or explore it further.

Here’s a tapas of some quotable quotes from today:

🔸The culture of any organisation is shaped by the worst behaviour the leader is willing to tolerate (Gruenert & Whitaker)

🔸 Rules for inquiry: turn judgement into curiosity; conflict to shared exploration; defensiveness to self reflection; assumption to questions (Jeremy Lightsmith & Glenda Eoyang)

🔸 Great managers manage themselves first (Johanne Rothman)

🔸 When someone is in flight, fight, freeze - that’s not a time to coach. It’s not a teachable moment (Cailtlin Walker and Andrea Chiou)

🔸 Setting an objective that is impossible to achieve won’t motivate employees (Mariya Breyter)

🔸 Pay attention. Learn to see. Sense and Respond (Woody Zuill)

What's a quotable quote you live by or use as a guide for thinking and acting?