Better ways for who

Imagine if your team started trying some newer ways of doing things...
How might it impact customers? What additional value might you all bring?
How might some frustrating customer problems get solved?
The dramatic value that can be delivered to the customer, member, patient, user, client, can get forgotten.
Perhaps it gets drowned out because the changes WE have to make are tricky and challenging for us. You know ... change!! *Groan* “It’s hard...”
Every team that tries some new ways of working gets a boost :
🔅productively
🔅collaboratively
🔅effectively
🔅creatively.
And customers get a boost too!
Services become easier to use, sooner.
Products get into their hands quicker.
Interacting with the business becomes less frustrating or complicated... and things generally make more sense and work better.
Better ways are available to us in how we go about:
🔆Thinking
🔆Understanding
🔆Acting...
everyday.
It’s not about using a new app or trying a new tool. There are new ways available at all levels of how we think about work, why we do it and how we do it.
This is why adopting new and better ways is a cultural shift.
Yes, it might take awhile. But your customers are waiting on you.
Reader Comments