We can make information overload worse

To handle the never-ending flow of information we face, it’s useful realising that the way we currently do things could be making it harder for us to take in information with ease.

We can be so wedded to the automated and habitual way we do tasks: thinking, prioritizing, decision making, listening, note taking and learning, that we’re often blinded to the benefits and potential of newer ways.

This is why some newer ways of working are known as ... new ways of working. Of course!

I see this when I'm working with people, helping them manage their cognitive load. We’re used to our preferences (and we defend them), when we’re reading a document or listening to a presentation for example, yet we struggle with information overload and its effects. The devil you know, right?

We tolerate the inefficiency and discomfort of overload. Many people wrongly believe it would be too hard to learn a new way or the benefits wouldn't be worth the effort.

But newer ways of working are revealing better, easier and more effective ways of tackling all that information. 

 Would you be willing to try some new techniques to handle information overload? 

Lose the list

Most of us are drowning in information, slurping from the firehose, not coping. And in that, lists don’t work. Well not for making sense anyway.

Yes, ok list-lovers, lists are wonderful things, and here’s where and how they work best ... for actions.

📍To do lists

📍Shopping lists

📍Task lists

The list is the ultimate tool for managing, measuring action.

✅ Tick, tick, tick. Done, done, done.

The BIG but: a list is not the best tool for learning, making sense or connecting dots. The only way you can ‘connect the dots’ on a list is down, down the page. It’s tough then to find lateral, horizontal and reverse/upward connections of information when your eyes and mind are drawn down down down. We can find it harder to discover connections, insights and ideas in a list.

Love lists? Great, but keep them for actions, to tick off and track progress.

When it comes to capturing information, making sense, connecting the dots and managing cognitive load, leave lists out of it.

One or two takeaways - are you joking - that’s all!

The cost of attending a conference or training program is significant. There’s the registration fee, perhaps an airfare, accommodation, transfers and the cost of time away from your role, the business and your home and family life.

What’s the ROI, the return on investment you’re going for? Have you thought about it, planned for it?

Most of us are so burned out and overloaded with information that the best we get from conferences or training are:

😩A few bent business cards from networking

😩3 pages of scribbled notes from sessions

😩Swag and merch - a pen, a few brochures and a stress ball, ironically in the shape of a brain!

Back at work, we have just a couple of key points that are tough to put into practice. It’s an underrated experience that we can get so much more out of than we currently do.

'Cognitive load coping' is a skill to learn and apply to achieve a massive ROI on attending a conference or training program.

→ Do you need help with the fuzzy feeling of all that information?

Send me a message and I'll send a link to three options for learning this new way of working in our world that's overflowing with information.

Stop squirrelling information

I'm posting on information overload this week; one of my conference keynote topics, best scheduled at the start of the conference! Why? We're faced with so much information yet we haven’t evolved our abilities to process and cope with it all. We still get overloaded. Daily.

An issue is how we squirrel away information intent on working on it 'later’, reviewing it, keeping it, having it. Think... at a conference where a tonne of information is presented via PowerPoint.

How often have you got your phone out and taken a photo of a slide? We're creating a 'rework' problem though, collecting information we think we may possibly need, perhaps, maybe.

'It looks valuable; I'll capture it.' It’s inefficient and delays the sensemaking task until 'later'. That's yet another thing for 'later'!

Recent research confirms our memories and recall are NOT enhanced by these photos. We’re better off working with the information (listening, reading, thinking, writing) at the time, in the moment, even though it feels good to take photos.

We think we feel calmer capturing the moment, but we're actually adding to the big problem that is our cognitive overload. Forget the photo. Make sense in the moment. 

Know how you get overloaded

I'm posting on cognitive overload this week. We feel overload at conferences or training when we feel 'full', overflowing with information and can't take any more in.

Here's how it happens:

🐞G-r-a-d-u-a-l

This mental overload happens over a long day. You feel like a zombie and the simplest tasks can seem difficult. As the day wears on, you might think the sessions are less interesting or less captivating, but it's usually because we are less able to discriminate and determine what's of value.

🚀Rapid

You can get overloaded in a single presentation or meeting; this is over a shorter period of time; too much information and too high a degree of difficulty (yes, like Olympic divers or gymnasts executing a tricky move!)

Cognitive overload is a common problem in the modern workplace. We're confronted with so much information from so many different sources, and in so many different styles.

It's not going to fix itself ... we'll need to do something about it. The skill is 'cognitive load coping.'