When overwhelmed people deliver underwhelming presentations

We’ve seen them and been bombarded by them, those dense presentations of data, dot points, slabs of text and diagrams with .... aarrghhh our brain is fried! Sometimes we overwhelm people, overloading them with too many ideas and messages, jamming it all in one deck or pack of information.

It doesn’t make sense. This can drown people; not save them.

So beware; if you’re overwhelmed, busy, running from meeting to meeting, struggling to get clarity in your own mind ... what you create and deliver to others may well be just as messy and overwhelming. It could turn out to be underwhelming though, disappointing, confusing.

It's then easier to just ignore and disengage.

In times of major change, when people are waiting to hear, needing to see and curious to know what the heck is going on, it’s vital we manage our own state of information overload and cognitive load so we're not just passing the chaos on to everyone else.

We’ve got to 'get our head around' our own information before we can begin to think about transferring it to others. Blog posts included 😁

Time spent making things clearer ... is time very well spent. 

The problem with a project roadmap

Many project teams sweat over the project roadmap, the “what’s going to happen and when” of the project. It’s important. It keeps focus and shares intentions and expectations.

And this is all good.

But there could be a problem ... a disconnect of sorts. It’s right there in the name of it, roadmap.

Too often roadmaps are presented as boxes, tables full of words, cells from spreadsheets or complicated-looking calendars.

Tables, cells and columns may be great for actually working on the project, but for many people who don’t work in this way, they’re not so great for engaging and updating on the project story.

When you're dealing with future states or concepts, you've got to go for something that's as realistic as possible. People are in pain from information overload, bandwidth and capacity they don’t have, plus the fear and uncertainty of the unknown stuff that's ahead.

They may not even understand your table.

While you may love your spreadsheet, it may be saying so little to so many.

Road. Map. Keep tables for the work to be done and get better at sensemaking via map making.

People won't commit if they don't know where they're going

We need big trust to go with someone and not know where they’re going.

'Trust me, it’s a great restaurant.'

‘Believe me, you’ll love this holiday location.’

We may think people will just follow us or they're at fault because they don’t 'engage or buy-in'. How do we lead so people will change with us as we launch something, try something new or zig when everyone else is zagging?

To reduce anxiety and uncertainty and build trust and understanding use sensemaking. We have some of it in our nature (how we make sense of things) but we can learn more so we become insight seekers and rapid sense makers in this world of complexity and uncertainty.

Do this:

1️⃣ Create a map of what’s possible, what the potential is

2️⃣ Talk through that map, share it with others

Like this:

In my recent Sensemaking skills workshop, a participant created a map about change in the educational sector she works in. She shared and talked through the map with the team. A topic that used to create resistance now had understanding, intrigue and curiosity.

✅Ace!

What do you have to convey:

- Your own thinking and ideas?

- A new product or service?

- A plan or vision for the future?

Why engagement is harder to do these days

If you’ve watched a movie, tv series or binge-watched anything, you’d know how compelling and enticing this entertainment and communication medium is. Filmmakers are like sensemakers and storytellers on steroids or high performance supplements.

So every day in the workplace, we’re now dealing with a tougher audience.

Our meetings, workshops, planning and strategy sessions have a tough audience who are used to higher quality productions, scintillating storylines and rich and complex characters who do weird and intriguing stuff. It's engaging and entertaining!

No wonder people are bored in everyday boring meetings and workshops. They’re comparatively... boring. Nothing exciting happens; it’s the same meeting as last time; and it doesn’t engage or excite us the way these other drugs of engagement do.

We must lift our game.

To be engaging we must be more engaging.

We don’t have months to work on a script, lighting, story arc or edits. We need to think, design and engage people in ways they now like to be engaged.

The stuff we used to do isn’t doing what it used to do. Next episode starts in 5 4 3 2 1….

TL; DR 'Too long; didn’t read'

We’re drowning in it! Information overload from packs, keynotes, talks, sessions, webinars, meetings, presentations, conversations aarrrggh NOT TO MENTION OUR OWN THOUGHTS and Netflix binges, podcasts, audio books, Spotify playlists oh and pretty journals.

How do we take in more ...or just make better, quicker sense of things?

If you move from a mess to a list, to a pack, to a pic... all of these have pros and cons but the one that wins the race, the journey, the transformation is… the MAP.

We already enjoy a daily use of maps:

• Where is my food delivery?
• Why did the driver go down that street?
• Which is the quickest route to the cafe?

Maps have gone full circle (full globe?) from being crusty old, folded-the-wrong-way paper, to books of maps, to apps of maps. We know what maps look like and use them all the time. They guide and show us the unknown, unseen.

So it's too bad (and so silly) that more leaders don’t use maps instead of weighty wastes of slide decks that sucked weeks of time and tinkering from us. It could have all be done in 1/10th of the time, with 10x the impact ... with a map.

Do you map? Here’s one I prepared earlier :-)