The skill of generation

One of my previous job roles was in healthcare, leading the Community Relations team at Peninsula Health. 

A big part of the role was crafting information about public health issues for the community, media, employees and stakeholders. 

I was helping the radiology team communicate about CT and nuclear medicine scans. 

The head Radiologist said ‘Give me an X-ray or a scan and I can write a report about it, but you’ve just made something out of nothing’. 

There were a few facts to work with, but yes, I’d generated the rest. 

This is a skill; to be able to take an idea or a concept and to make sense of it, to generate an explanation, a story, a blog (or a LinkedIn post!)

The more regularly you generate, the better you can get at it. 

While you might be waiting for all the facts to come in before you create, or you’re following a formulaic template to create it quicker, the best generation comes when you step into the shoes of your audience. 

You answer the questions they might have and expand on information that addresses their concerns and curiosities. 

This isn’t just generation for the sake of content creation. 

It’s generation ... with great consideration. 

To be able to facilitate better is one of this decade's critical skills for leadership

These elegant, collaborative and engaging capabilities aren't just for trainers, presenters or coaches.

Executives, business analysts, project managers, middle level team and people leaders and those new to managing and leading experience the benefits of being able to:
🌕engage with a group or team,
🌕draw information from that group, and then
🌕help them collaborate to achieve an agreed outcome.


Leaders can do so much better to create the right environment and set up the processes that will help that team work together and collaborate.

But make no mistake, facilitation is not ‘soft’ work. 

Better Facilitation will help you balance:
- Achieving outcomes
- Boosting engagement
- Driving productivity
- Encouraging contribution.

Make meetings and workshops better, engagement and collaboration better ... and results and impacts better.

Design for relevance

When we bring people together to collaborate, co-design and solve problems, we must consider how to help them do their best work.

We’re so bad at meetings - and boring ones - that our bad meeting culture gets transferred and stretched into longer sessions like workshops. 

We don’t just have boring meetings for an hour; we end up having boring workshops for 3-hours! 

So many of the leaders I train in better facilitation skills want to know about fun games for their workshops. They soon realize the best activities are those that actually help us do the work we are there to do. 

Careful you don’t waste time, energy and participant engagement on games that might be high on fun, but end up being low on relevance and results. 

It is possible to design agendas and activities for workshops that are interesting, engaging, creative ... and help get the work done too!

Don’t be distracted by the pursuit of cute; you could completely miss out on designing for relevance and results. 

How you’re missing out on the gold

It’s another online meeting ... the meeting leader or facilitator announces they’re about to put us into breakout rooms to chat.

We get to connect with others, to have a smaller, more intimate conversation and to dive in to a topic or share ideas.

But too often the insights from breakout rooms and group activities aren’t noted or are lost, and not reincorporated into the meeting.

At other times, we can summarise or distill contributions too far.

Recently, 20 mins in breakout rooms was distilled down to one word. That’s taking a summary too far! The meaning gets lost, the effort wasted and the benefits and learnings are ... gone.

If you’re inviting people to have a conversation, be sure to think about how you’ll handle and leverage those ideas and contributions.

Sure ... you don’t have to hear from everyone.

But don’t hear back from no one!

How will you utilize the gold that’s been generated?

Because that’s what it is.

Absolute GOLD! ⭐️

We don’t have all the answers. The group often does.

Listen to them.

That workshop will need some design

Many of us are leading more workshops and meetings than ever before.

We’re bringing people together, helping them with learning, planning, collaborating, discussing and decision making.

So how do you ensure the workshops you lead are interesting, engaging ... AND effective?

By design.

Successful workshops and meetings come via better design.

And whether we’re leading online or face-to-face sessions, they all require some design ... before the day.

Careful though, because we can also go overboard and over-engineer! There’s a sweet spot where we have designed the most valuable elements and then we can let the rest roll.

Focus on these 4 things in design :

1. Engagement
2. Activities
3. Participation
4. Outcomes.