Coaching as a clever skill

Great to read that Canva is developing many, many of its managers with the brilliant capability of coaching.

Run via their internal leadership academy, Canva is equipping their people with these skills to help with:
1️⃣ delivering actionable feedback
2️⃣ managing hybrid teams, and
3️⃣ building trust among staffers.

What a wonderful opportunity for managers who may have had little or no formalised experience with coaching - except being on the receiving end of it, and it not being that great!

The 5000 strong company is often seen as unstoppable in its market valuation, growth, innovation and adaptability.

Now, what impact will this capability have across all staff, teams, projects and units? It will be great to watch how the effects roll out and lift teams from here... to there.

Watch and learn at Canva's in-house leadership academy, the 12 week course in coaching, and the focused nature of the content.

Some skills - like coaching - can be dismissed as 'we don't really need it', or 'we're focussing on technical capabilities' or 'we're doing OK without it thanks' but so many situations, challenges and issues across businesses could be resolved with a manager's capability to have a better interaction, conversation and problem solving discussion.

Read more in this Fortune piece by Emma Burleigh and Brit Morse 

Team Building is Booming

Ropes courses, race around the world games and traditional team building stuff has all but disappeared without the face to face work of the past year. 

But if all of your online gatherings are all work and no play, it’s not bringing the relaxation, connection and laughter potential that a more human, fun experience can bring. 

Many leaders are tapping the creativity that’s come from the online team building boom. 

Whether you run trivia or other games, send a pack of goodies for a themed gathering, make cocktails, learn a fun skill or have a comedy event, there are ideas aplenty. 

Yet these experiences don’t just happen. 

🎯 Here are 5 quick tips: 

1. Schedule it: get the date in the diary so you build towards it. 
2. Shortlist ideas: identify what’s a cultural fit. 
3. Test it out: sample the proposed experiences. 
4. Try it with a team: have a few more people experience it and get their views. 
5. Roll it out wider: press ‘go’. 

You don’t need corny games ... but even those can be fun and break the zoom fatigue of always being online for work.

💡How could you better build team
in virtual times?

▶️ Read more in this Fortune article about booming businesses in team building

Design for relevance

When we bring people together to collaborate, co-design and solve problems, we must consider how to help them do their best work.

We’re so bad at meetings - and boring ones - that our bad meeting culture gets transferred and stretched into longer sessions like workshops. 

We don’t just have boring meetings for an hour; we end up having boring workshops for 3-hours! 

So many of the leaders I train in better facilitation skills want to know about fun games for their workshops. They soon realize the best activities are those that actually help us do the work we are there to do. 

Careful you don’t waste time, energy and participant engagement on games that might be high on fun, but end up being low on relevance and results. 

It is possible to design agendas and activities for workshops that are interesting, engaging, creative ... and help get the work done too!

Don’t be distracted by the pursuit of cute; you could completely miss out on designing for relevance and results. 

How you’re missing out on the gold

It’s another online meeting ... the meeting leader or facilitator announces they’re about to put us into breakout rooms to chat.

We get to connect with others, to have a smaller, more intimate conversation and to dive in to a topic or share ideas.

But too often the insights from breakout rooms and group activities aren’t noted or are lost, and not reincorporated into the meeting.

At other times, we can summarise or distill contributions too far.

Recently, 20 mins in breakout rooms was distilled down to one word. That’s taking a summary too far! The meaning gets lost, the effort wasted and the benefits and learnings are ... gone.

If you’re inviting people to have a conversation, be sure to think about how you’ll handle and leverage those ideas and contributions.

Sure ... you don’t have to hear from everyone.

But don’t hear back from no one!

How will you utilize the gold that’s been generated?

Because that’s what it is.

Absolute GOLD! ⭐️

We don’t have all the answers. The group often does.

Listen to them.

Give good face - show a sign

Our world of online meetings serves up screen after screen of faces.

You might even wonder if someone’s screen is frozen.

Have they even moved?

But we’re focusing and listening intently, making sense of the information, thinking, analyzing, processing.

And our faces show it.
Thinking. Working. Connecting dots. Imagining.

As comedians, speakers and theatrical performers know, audience members who ‘give good face’ are such a blessing.

A smile, facial expressions, teeth showing, eyes alive, rosy cheeks ... all give feedback that says, ‘I get it; yes, good; keep going.’

So if you’ve trained, presented or spoken in an online session recently, you’d know that we don’t give good face. At all.

Let’s do better.

Be a great participant, a caring colleague, a good human ... and give good face.

Smile. Nod. Clap. Wave. Big head nod. Smile.

If you can’t give good face?

SHOW SOME SIGNS.

Easy!

Words.
Written on paper.
Wave them about when relevant.

My favorites are:
Applause
So good
You rock
Awesome!

It’s feedback that the humans - who are working SO hard to train, speak, present and deliver for you - will find invaluable, encouraging and inspire them with... ‘yes, good, keep going.’