Plan for Awesome Collaboration

This article from Inc. on Collaboration Gone Wild seems to be wallowing between privacy and meaningful collaboration. 

Interruptions, asking colleagues questions or having a quick problem solving chat are on the 'light' end of collaboration. 

For my mind, serious collaboration isn't about interruptions or taking off your headphones to answer a question in a partion-less workplace. 

Planned collaboration is powerful and productive. Just plan for it. 

• Right environment - quiet, noisy, spacious, cozy, indoors, outdoors, meeting room, quirky community theatre ...
• Right tools on hand - visual flip charts, white boards, ipads, props and toys, markers, post its, refreshments, space for activities, equipment, prototypes ...
• Right facilitator - leading, directing, enabling, designing, moderating, defining, capturing...
• Right people - obvious choices, 'out there' thinking people, 'in here' thinking people, industry experts, other industry experts, users, customers, colleagues, friends...

Spontaneous collaboration can be a glorious, wonderful and refreshing thing that gives you a bonus outcome you weren't hoping for. 

But mostly we need to plan for a great collaborative experience. And sure, there will be times when wearing headphones could be just what individuals need to change the pace and their state of mind for the next activity or step in the collaboration.

Don't expect it will 'just happen' or that it is always the right approach to interrupt or distract. Plan for some serious and fun collaboration and you'll hit some awesome heights.  

Hello... is anyone there? Teleconferences with Outcomes

I prepared a quick e-book for a client today who needed some simple guidelines to shift the way her team run teleconferences. 

This is not about the technical set up of invites and booking rooms and all that hoo-ha. 

Rather it's about a few principles the team can follow every time they are connected by the phone line. And we've only been doing that for 130 years - so no wonder we sometimes need to revisit a few of our techniques!

For her project team, she wanted to break the belief that : just because people can't see each other, doesn't mean you can't take visual notes or use a flip chart to capture the conversation. You can send it after the meeting. 

Additionally, her team's meetings were 'rush-fests'. Everyone rushing in and rushing out. Not enough focus on clarity. Clarity saves time in the long run. Clarity trumps speed. So s-l-o-w down; allow time. 

So I share a few tips to help you get some better outcomes from your phone hook-ups too. 

Yes, you can interrupt

I was graphic recording at a client's leaders meeting last week and I had the wonderful - and often rare - opportunity to be quiet, look, listen and scribe or capture the visual and verbal elements of the conversation. 

No need for me to facilitate or guide or lead or direct or anything! Just listen and scribe. 

I've been recently coaching the new team leader in handling his diverse, enthusiastic and energetic team! They are a powerhouse when they get together. Ideas flying about the room, possibilities, energy and 'let's do it' enthusiasm!

We'd worked through the Facilitator 4-Step in a couple of coaching sessions and he was off and running this workshop/meeting using the model.

All going well.

All but one little thing; well, a big thing really.

He was too 'polite' to interrupt. He let people talk on and on and on. He wanted to make sure they had their say and put their views forward. 

That is great. Lovely approach. Open and trusting environment... etc etc etc. 

In our post-workshop conversation I confirmed that yes, you can interrupt. But interrupt with something that doesn't include your own view. 

Interrupt ... with a clarifying question: 'How can we link this back to the topic on the table?' 'What is the essence of your view?' 'What is the #1 concern you have?'

Too many conversations and meetings involve interruptions that say 'my point is more important than yours' or 'yeah I know what you're about to say and I think it's ....'

As a leader, facilitator, trainer or other role that's aiming to draw out, guide to an outcome or boost collaboration, you can interrupt. But interrupt with something that will serve your whole purpose for being together - not your own view or position. 

It's a co-brainer

No matter what accomplishments you make, somebody helped you - Althea Gibson

Lengthy meetings can be boring and people are busy-busy yet we still need to engage, consult and 'play well with others' in the day-to-day of life, at work and in our communities.

There's plenty you can do alone but working with others during your day, role or career is a certainty; it's gonna happen. It's a 'co-brainer'. You'll need to be doing something with someone, sometime.  

I'm shocked, disappointed, at how little planning some people do to make any type of 'co' activity creative, engaging or dare I say ... enjoyable!

Over recent weeks I've heard about b-o-r-i-n-g teleconferences, 'all talk' workshops and supposedly consultative sessions that were really a presentation of what had already been decided. That's not 'co'. It's unproductive and oh-so disengaging.

To step up the productivity, inject some creativity and get the outcomes you need, working together with others is a 'co-brainer' when you know how. 

Henry Ford is often quoted for his insight and progressive thinking; I've always liked this one: Coming together is a beginning; keeping together is progress; working together is success.

What are you doing this week to truly get people working together? What do they think of what you're doing? What do they think you should be doing? That's co.

Space matters

I worked with a driven group of industry leaders yesterday, developing their skills in working collaboratively with groups and capturing their innovative thinking. 

The day was a huge reminder about ... space.

The venue 'bumped us' from the booked space we had that was light, airy and open - perfect for thinking, breathing and creating ... to the 'under the stairs' space. Actually, it was next to the stairs. 

Next to the stairs that were the thoroughfare for those other light and airy spaces upstairs that were being used by larger groups with bigger names. 

The space was dirty, dusty and a disaster waiting to happen. Health and safety issues in all corners of the room : tripping hazards, temperature challenges and all round uncomfortable.

We adapted, moved things, liaised, worked around stuff and carried on, keeping it in perspective and working to be collaborative, innovative.

But it was there... all day. It was this 'thing' that was there. The 'space' thing. 

I'm certain it restricted our thinking, impacted on our performance and didn't allow for our best work to be done. 

If you've got the option to take the cheap space... don't. And if you've got an option to not run a session, to change the location, timing or other arrangements ... do. 

You're investing so much time, energy, dollars and people that the space they will work in - where you're wanting them to do their best work - really does matter.