Hello Hybrid - ebook

As many workplaces experience more hybrid ways of working - some people are here, some there, some on site, some working from home - the challenges of engaging and leading in this environment can be tricky. 

We don’t want the worst of online and face-to-face combining to create an awkward, disengaging and excluding hybrid world. 

No, let’s bring the best of both face-to-face and online together to create this new world of hybrid. 

Sadly, it’s easy for us - thanks to our biases - to forget or exclude people. And even more so in a hybrid world. 

Our Proximity Bias draws us to those who are nearer and more visible. 

And the complexities of building psychological safety are many. 

It’s a bit of a juggle to lead multiple people in multiple places. And it’s not static: it changes day by day, week by week!

How do you better lead a team to collaborate, plan, meet and work well together? 


‘HELLO HYBRID’ is a 40-page ebook - based on my keynote presentation and workshop of the same name - and includes 12 practical techniques to consider and apply. 

Get it here

Psychological safety in a hybrid world

The mix of some people here, some people there, some people anywhere, is creating this hybrid world of work. 

And it requires some subtle responses. 

Psychological safety is still psychological safety. No matter where people are working from. 

Amy Edmondson’s work is extended here in collaboration with Mark Mortensen in this Harvard Business Review article that’s a must read for leaders and managers. 

Navigating the hybrid world of work requires a step by step process. 

Close by and included. Far away and left out.

Would you know it if you were doing it : excluding or forgetting someone because they’re not right here? 

You’d more likely notice it if you were on the receiving end of being excluded, left out or forgotten. 

As hybrid work has some of us here, some of us there and some of us anywhere, the danger of the unconscious ‘proximity bias’ is also here, there and anywhere!

The challenge of remote leadership may be deferred to focus on the ease of leading those who are here, near us. 

This article in Digiday highlights some of the things to consider about proximity bias. 

And as with all unconscious biases, we may not even realize it’s happening or that we’re doing it. 

Seek to include. Deliberately. No matter where people are. 

The complex culture of the meeting

They’re groaned at, suffered through and widely reported to be up to as much as 50% a waste of our time. 

Meetings. 

Every meeting you’re in is a complex construction and reflection of the culture in which it exists. 

Online or not, there are elements and behaviours in meetings that 
- include and exclude people
- accelerate and slow the pace of progress
- make the workplace more or less safe
- generate and ideate ... or stagnate and eliminate. 

This article from the World Economic Forum asks us a series of questions about what we do and how we lead in meetings. 

Do we any just accept the toll that poorly led meetings inflict on people and culture? Even when better is possible?

For your own meeting effectiveness and for those you meet with, check through the questions here and take a cultural look at what’s going on when we meet. 

Remote work tips

Enjoy these remote work tips from Dropbox including. : 

- inclusion
- multitasking problems
- paying attention 
- exaggerating your responses and body language.