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Entries in online (12)

Monday
May042020

Making it worse / making it better 

As more of our days are spent in online meetings, many of our bad meeting behaviours haven’t changed: they’ve transferred online... and likely gotten worse.

Meeting tips and advice often focus on the agenda: have an agenda and send it out before the meeting.

But the agenda is only the ‘what’ to be done. And the agenda is not usually the problem with bad meetings. It’s about the process.

Most meetings follow dull default processes:

- One person talks. Another talks. We vote

- Two people talk and assume everyone agrees

- One person talks. Everyone agrees so we can finish.

The problems are many: low engagement/buy in, less contribution, participation and performance, more invisibility, boredom, distraction, exclusion. If the agenda is the what, the process... is the ‘how’.

Meetings are made better when you improve the process of how you run the meeting. A better process that is run by the leader of the meeting.

To facilitate better meetings is a skill. And to facilitate better meetings online, another skill.

Progress, outcomes and people suffer because bad meetings are made worse when we flip them as-is to online. Better meeting experiences are possible. 

Monday
May042020

Do you ‘work' the chat box 


More training sessions and meetings are online than ever before. But many of these feature just a few dominant voices, taking up most of the air time.

Facilitation skills are needed more than ever.

How do you get people more involved, engaged, participating, learning and contributing? Don't undervalue ... the Chat Box! The chat box in your online webinar/meeting software is a brilliant source of engagement.

Sadly, many presenters, leaders and speakers don’t ‘work it’ and they get caught up in their content and slides, fall behind with the comments or run out of time and miss the gold that’s right there in front of them. Participants in meetings and workshops want to engage and contribute.

The chat box is one place where you can leverage ideas, input, suggestions, questions and comments. It is a skill of being able to work with your content plus an agenda, plus the participants contributing via the chat box. 

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