Lynne Cazaly - Keynote at Agile Alliance 2019

What a privilege to be at Agile 2019 in Washington DC and today, to take to the stage and deliver a keynote.

The topic was ‘ish: The problem with our pursuit for perfection and the life changing practice of good enough.’

Here's a visual summary of the key points I presented. You can get the book, ebook or audiobook - yes with me narrating - wherever you normally buy your books!

The bottom line is, perfectionism is a problem that is on the increase. Most of us have a little bit of perfectionist in us. When we are encouraged to bring our whole selves to work, that means we will be bringing some of our perfectionist traits as well. Sometimes that can slow down our abilities to achieve, collaborate and deliver great value to our customers.

It’s worth our while to find alternative ways of working that don’t involve the pursuit of perfection (which is impossible to achieve.)

Are you a 'bit of a perfectionist'? 

Agile is a way of thinking and working

This week I'm at the Agile 2019 conference in Washington DC. Some people think 'agile' or 'agility' are buzzwords or cliches. Well they are if you throw them around trying to sound all ... agile!

Agile is actually a way of thinking and working that's sweeping the world. And it's not just limited to the tech industries where it started to thrive. It's being applied across all sorts of fields, sectors and industries.

I keynoted at the conference on the topic of ‘ish: The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough’.

This week I'll be posting insights and key points from the 18 streams and hundreds of sessions available on agility ... not to mention those magical, spontaneous conversations you get to have at great conferences!

If you’re stuck in long-term planning mode or taking w-a-y too long to get products and services created and out into the market, you’ll join the list of businesses who aren’t in business anymore! We all have to adjust, respond and adapt to the changes going on in the world and the demands and expectations our customers have. This is being agile.

How could you be more agile in your role, team or business?

Choose satisficing over maximising

When we're working on a task or activity at some point we need to say, ‘Enough. It's satisfactory. That will suffice.’ 'Satisfactory’ and ‘suffice’ were cleverly combined in Nobel Prize–winning economist Herbert Simon's Theory of Satisficing.

This decision-making theory says look at alternatives and go with the best. Make a choice. It will do, it is good enough.

In my book ‘ish: The Problem with our Pursuit for Perfection and the Life-Changing Practice of Good Enough’, ish means somewhat, to some extent. Ish is about satisficing.

Maximising is not good for us. Perfectionists (called ‘maximisers’ by Simon):

- exhaustively seek the best options

- compare everything against others to an unhealthy degree

- expend excess time and energy, and

- end up unhappier with the outcomes.

Ish is the opposite; it's about being a satisficer. We:

- accept good enough

- not obsess over the options

- move on after deciding, and

- end up being happier with outcomes.

It's good enough!

All that effort, unhappy with the outcomes

On the topic of ‘maximising’, this week’s posts highlight the damaging effects of striving for more, better, perfect.

Maximising isn’t as good as it sounds. It means we put in extreme, herculean efforts trying to make things better, tick all the boxes, cover all the bases (and other metaphors!) to cover every question, topic or query. We work back late, take work home, stay up late, do ‘all nighters’, come in early and put other priorities aside to focus on doing still more on this task or project.

We expend excess time and energy. Excess. More than is required. We know it’s not required because of economic and mathematical laws and principles like the Pareto Effect (the 80/20 rule) and the Law of Diminishing Returns.

Effort is not equal. Some effort is useful, giving us a good return and progress; some of our effort ends up being a total waste of time!

And then ... maximisers don’t tend to be as happy with the outcomes as if they'd called ’time’ sooner on a task. It's a big 'no' to maximising

Do you apply the 80/20 rule in your world (20% effort brings 80% of the reward)?

The danger of more

Buying popcorn at the Apollo 11 doco recently (incredible music by Matt Morton btw) the attendant asked if I’d like to ‘supersize it’. The opportunity to upgrade, add more and make bigger is everywhere. When is enough enough for you?

‘Maximizing’ is a perfectionist behaviour. We think we need more, better, different or just more.

➕More research, data or insights before we present

➕More consultation, more people, more topics before deciding

➕More searches for more options before choosing

➕More editing before posting.

 The drive for more is habitual, hedonic. We gain pleasure, reward and satisfaction - first from desiring more, then seeking it, getting it and knowing that we have it. Only to start the cycle again when we don’t feel better about the more we just got.

To go without is a fear. There's the rise of FOMO (fear of missing out) as a feeling but the JOMO (joy of missing out) fans affirm that life is OK with less.

Be aware of your drive for more, more than you had when you thought it was enough. Don’t be fooled by it. Enough can be good enough.