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Entries in facilitation skills (18)

Wednesday
Sep232020

Frame the reason 


Received an invitation for a meeting recently and there’s nothing but a vague title of the meeting? 

The convener or caller of the meeting may know what the meeting is all about... but those expected to attend may not. 

Fast forward to the actual meeting, and it’s worth explaining some more : why we’re meeting, what we’re going to do and how we’ll do it. 

When you’ve got a room (or zoom) full of people, they need to know what this is about and why they should care. 


FRAME the reason you’re all there, what’s behind, what’s ahead and what you’re expecting or hoping for. 

That frame is a structure, a context and a framework. It supports a system. 

And that meeting is a system. 

Frames are powerful Sensemaking tools, engaging people and switching on their curiosity. 

And they’re too often left out of the work we’re trying to do together. 

Remember, you might understand why ... but they may not. 

Thankfully it’s easy fixed - with a decent frame. 

Monday
Sep212020

What is a breakout room really for

So many online meetings!
So many breakout rooms!

And there’s too much “break into a room and have a chat” going on. 

While yes, connection, conversation and support are wonderful, there comes a point where more structure is needed. 


When used lazily, breakout rooms waste time, disengage people and fail to bring out valuable contribution. 

The breakout room is not to:
❌Kill or take up time
❌Give the facilitator or speaker a break
❌Get participants just doing something... anything.

People have wonder and genius to share. Let’s help them share it!


What’s better to do in a breakout room? 
- Wrestle with a question (better than ‘what do you think of ...?’)
- Share stories on a theme or topic 
- Solve a problem 
- Apply a process
- Generate ideas
- Reflect or review 
- Teach each other 
- Draft or craft
- Uncover insights 
- Prepare or rehearse
- Connect dots
- Plan a response ...


There is more and better we can do in online meetings. 

And a worthy effort is how we discover and uncover contribution. 

Saturday
Aug012020

To be able to facilitate better is one of this decade's critical skills for leadership




These elegant, collaborative and engaging capabilities aren't just for trainers, presenters or coaches.

Executives, business analysts, project managers, middle level team and people leaders and those new to managing and leading experience the benefits of being able to:
🌕engage with a group or team,
🌕draw information from that group, and then
🌕help them collaborate to achieve an agreed outcome.


Leaders can do so much better to create the right environment and set up the processes that will help that team work together and collaborate.

But make no mistake, facilitation is not ‘soft’ work. 

Better Facilitation will help you balance:
- Achieving outcomes
- Boosting engagement
- Driving productivity
- Encouraging contribution.

Make meetings and workshops better, engagement and collaboration better ... and results and impacts better.

Saturday
Jul112020

That workshop will need some design



Many of us are leading more workshops and meetings than ever before.

We’re bringing people together, helping them with learning, planning, collaborating, discussing and decision making.

So how do you ensure the workshops you lead are interesting, engaging ... AND effective?

By design.

Successful workshops and meetings come via better design.

And whether we’re leading online or face-to-face sessions, they all require some design ... before the day.

Careful though, because we can also go overboard and over-engineer! There’s a sweet spot where we have designed the most valuable elements and then we can let the rest roll.

Focus on these 4 things in design :

1. Engagement
2. Activities
3. Participation
4. Outcomes.

Saturday
Jul112020

Give good face - show a sign



Our world of online meetings serves up screen after screen of faces.

You might even wonder if someone’s screen is frozen.

Have they even moved?

But we’re focusing and listening intently, making sense of the information, thinking, analyzing, processing.

And our faces show it.
Thinking. Working. Connecting dots. Imagining.

As comedians, speakers and theatrical performers know, audience members who ‘give good face’ are such a blessing.

A smile, facial expressions, teeth showing, eyes alive, rosy cheeks ... all give feedback that says, ‘I get it; yes, good; keep going.’

So if you’ve trained, presented or spoken in an online session recently, you’d know that we don’t give good face. At all.

Let’s do better.

Be a great participant, a caring colleague, a good human ... and give good face.

Smile. Nod. Clap. Wave. Big head nod. Smile.

If you can’t give good face?

SHOW SOME SIGNS.

Easy!

Words.
Written on paper.
Wave them about when relevant.

My favorites are:
Applause
So good
You rock
Awesome!

It’s feedback that the humans - who are working SO hard to train, speak, present and deliver for you - will find invaluable, encouraging and inspire them with... ‘yes, good, keep going.’