Where does your work come from

How do the things on your ‘to-do’ list get there? 

We can be overwhelmed by the sheer quantity of tasks and things we have to do. 

A reality is that we may not ever get to the end of our task list. 

So how do you become overloaded? 

When you see things starting to pile up, stay alert to the overload of work. 

Consider if:
- I created the work
- I allowed it to be added to my list of responsibilities (and yes, sometimes that’s the nature of work, we have to do things as we are directed or expected)
- I ignored it and then more and more work was added to my list 
or
- I outsmarted it...I stayed alert to what was happening. Consider whether or not a task or project is really what you need and want to do, whether it belongs with you.  

We may not be overloaded and overwhelmed with work everyday. But the next time you feel the pressure of ‘there’s too much to do’, consider where it’s coming from. 

Too much to deal with

I’ve been reading, researching and thinking a lot about overwhelm.

Overwhelm means to bury or drown beneath a huge mass of something. And frequently ... it’s our work and responsibilities!

When you see the usage of a word over time, it’s interesting to note when it started, peaked and what it is doing today.

Overwhelm as a word was at its peak in the 1800s. Use tapered off in the early to mid 1900s and the word has experienced a great resurgence of use since 2019. 

I wonder why?!

The Cambridge Dictionary says overwhelm is a verb, of force. To defeat someone or something by using a lot of force.

Alternatively, the emotion defines overwhelm as to cause someone to feel sudden, strong emotion.

At its simplest, overwhelm means to have ‘too much to deal with’.

We’ve all experienced this - a time when things felt ‘too much’.

Rather than just ‘sucking it up buttercup’, ‘soldiering on’ or ‘pushing on through’ in a war with our overwhelm, I think we can do something different...

My book ‘Argh!: Too much information, not enough brain’ is out.

I hope it helps you outsmart overwhelm from some different perspectives.

Struggling, juggling, drowning

The struggling, juggling and drowning experiences of overwhelm can become a frequent or familiar part of our life. 

Yes, the world can be an overwhelming place. 

- We might have an EMOTIONAL experience of being overwhelmed;

- We can experience the ‘too much on’ of WORKLOAD that’s overwhelming, too much to do and not enough time in which to do it;

or

- We might feel like we’re submerged under an endless pile of INFORMATION, reports, books and reading.

At other times we can be 'drowning in it’ from a wicked combination of all 3 : emotions, workload and information!

Argh! This is overwhelm.

And it’s not good for us. Burnout and its health issues are waiting when we let overwhelm become too much, too often. 

We need to find ways to acknowledge our emotions, manage our workload … and filter all of that information. 

I believe our overwhelm can be outsmarted. (We don’t want to get rid of it altogether, because it signals important things to us. But wouldn’t it be good to be less affected by it!)


‘Argh!: Too much information, not enough brain’ is my book is out now.

It’s all about how to make sense of overwhelm, and how to outsmart it.

The liminal pickle of the middle

There are plenty of challenges in this hybrid world of work for middle managers. 

Often lumbered with things from above and below, middle managers deserve and need ongoing invested support and development for what I’d call the ‘liminal pickle’ they can find themselves in. 

Liminal because it is between two worlds, potentially in the transition from one to another. 

And pickle... well it’s tricky. 

There’s plenty to read in this Harvard Business Review article by Brian Elliott.

Acknowledging the anxiety

Many people are feeling it; the anxiety of returning to workplaces, crowds, elevators and common areas. 

Do you ignore it? 
Do you say something? 

If you say something, might you make it worse or bring into focus something that’s better left as it is? 

In tough times particularly, we must spend time interacting, engaging, asking and listening. 

It’s a facilitation technique to acknowledge what is there - not ignore it. 

I recall I was facilitating a corporate workshop on the day of the 9/11 attacks. I may have been in Australia, half a world away, but it was a global event. 

Our workshop started later, slower, a revised agenda, more breaks ... and less expectations. We talked a lot about the events of the day. 

We worked with what was there, not pushing forward with previous priorities. 

In these times of increased anxiety, you’ve got to say something. 

Go slower. 
Ask. 
Listen. 
Wait. 
Pause. 
Reflect. 
Wait. 

That means the rush and push of people needs to slow a little while we adapt.

This article about the ‘spectrum of feelings’ people have in the return to offices from Digiday outlines what’s making people feel anxious and some tips on how to respond.