Adaptability - one of the biggest capabilities of our time

I’m posting on ADAPTABILITY; one of the biggest capabilities of our time.

It's our capacity, willingness and ability to adjust to new conditions.

Here are 4 of 12 BIG ideas about adaptability:

1️⃣ Sensemaking We need to gather, sort, filter and process information rapidly. Without making sense we’re in the dark. It gives us insight so we can decide what to do next.

2️⃣ Listening We fail to listen; Hugh Mackay says we fear we will be changed if we listen. But by entertaining ideas, information and insights, we can become willing to adapt. Oscar Trimboli says deep listening is what's required... beyond words.

3️⃣ Learning Understanding and knowledge opens us to possibility. We mature. Try, trip, fail, learn. It’s the portal to even more skills and capabilities, yet so many of us think we already know it all.

4️⃣ Collaborating We can’t go it alone. Our future requires us to work with others, engage, listen, communicate, tolerate, include, invite, welcome. It takes work and doesn’t happen naturally for some. We need to collaborate to adapt, and adapt to be able to collaborate.

Adaptability is the capability

There’s plenty written on the skills we'll need for now, tomorrow and the next decade to remain relevant, employable, successful and smiling.

Predicting specifics for an uncertain future can be lottery-like: sure, we'll get the numbers right ... eventually, but just not all at once or all in the one game!

So it's not one skill or 30; adaptability is the capability.

It's having the quality of being able to adjust to new conditions. How well can you continue to see, listen, learn, connect dots, and then change your behaviour based on all of that information available to you?

The capability is adaptability. And plenty of people are just not that adaptable.

Adaptability is having a force and power of resourcefulness. To be able to switch from one thing to another or decide on different skills you’ll deliberately apply to solve a perplexing situation.

We all find ourselves in challenging environments and tricky situations - how well do you play a capability of adaptability?

Resisting new ways of working / stuck in old ways of working

Resisting new ways of working / stuck in old ways of working. It’s no secret the world of work keeps changing. As customers demand more, better, sooner, companies large and small need to respond and deliver. The best way for most businesses to respond to customer needs is to change the way they do their work.

Sure, keep shuffling the organisation chart around, restructuring, unsettling and disrupting people, but these are structural tweaks that don’t make much of a cultural or behavioral change.

You’ll need to do something else.

New ways of working are that.

← There were old, last century ways of working.

↓ There are new, this century ways of working.

→→→ And there are yet to be seen and experienced, future ways of working... up ahead.

New and future ways of working can mean different things to different people, teams and industries; it kind of depends where you're at now. If you resist or ignore newer ways of working now you'll only need to make a bigger shift to them later. It's easier to adapt now than play 'catch up' later.

More coming on new and future ways of working this week.

Q: What's a way of working that you use/do now ... that you didn't do just a few years ago?

The 'triple threat' work skills for the future

Trying to make sense of the ongoing changes in the world seems like a tough ask sometimes; as soon as you’ve got your head around one shift or change ... ‘thud’, along comes another, and then another. This is the world of volatility, uncertainty, complexity, ambiguity (VUCA) after all. 

So what are we to do? 

And the emphasis is on ‘do’. We can’t just sit and wait things out. Mind you, pointless ‘doing’ isn’t too helpful either. 

With the big world, your work world and your own world undergoing constant shifts, tweaks, adjustments and aftershocks, there are some critical work skills that will do you well - both now and the future. There's machine learning, artificial intelligence and more VUCA so you’ll need something that’s sharp and has staying power in your backpack or the often-quoted “toolkit” to ride this out ...and keep on riding. 

The Institute for the Future and the World Economic Forum release details on what they think you’ll need for the future. Add to that what I’m thinking and seeing when I’m working with business, and yes, there’s a dose of Sensemaking capability needed.

What’s the triple threat?

The ‘triple threat’ isn’t about the world’s demise - though with some changes recently, it could well head that way sooner than we were planning! 

Triple threat: it's the three powerful skills I think will make you a sure thing for better thinking, more useful solutions and a stronger bias for action… no matter what happens with the evolution of work. 

Why a triple? 

An actor who’s known as a triple threat is a threat because they can do more than just act. They can sing and dance and act. They’re more of a threat to succeed and get a wider range of gigs than the single domain expert who’s a great singer but… or acts well but can’t do much more. Nothing wrong with focusing on acting -- or any domain -- but having a couple of other domains of expertise in your kitbag will simply take your further, for longer. 

Football players (catch, pass and kick) or cricketers (bat, bowl and field) or netballers (shoot, pass and defend) who are triple threats are indomitable. They’re everywhere. They’re higher profile. They deliver greater value. They’re truly indispensable. And they’re probably feeling super-fulfilled too. Imagine using all that talent in so many areas and doing all much good, bringing that much value. 

Distributed -- not diluted

While deep expertise is ace, some transferability or ‘neo-generalism’ as Kenneth Mikkelsen and Richard Martin in 'The Neo-Generalist - Where you go is who you are’ explain... is the thing. It’s my favourite book of the moment. It speaks of the ability to be a specialist and a generalist. To ‘traverse multiple domains’ and ‘live between categories and labels’; now that’s a winner in my eyes.  

With triple threat work skills under your belt for the future, you’re more able to cross disciplines and blend opportunities that might have passed the single domain expert by. You're able to combine, mix and cross-pollinate what you learn from one area/gig/field/job/contract/experience... and apply it in another.

Steven Johnson in ‘Where good ideas come from’ calls this looking for ‘the adjacent possible’ ... and it has a dose of his ‘serendipity’ about it too. As he unpacks seven of the innovative spaces and places where good ideas come from, you can see how having more than one domain of expertise is like capability on steroids! 

The triple threat of work skills for the future

The triple threat work skills for the future? 

I think you’ve got to wonder, think and then do something with what you find out. 

Sing, dance and act. 

Bat, bowl and field. 

Shoot, pass and defend. 

At work, it's curiosity, ingenuity and creativity.

It looks like this... all bright and breezy: 

Curiosity is to wonder.

It’s about questioning. What’s going on? It’s a facilitation of a diverse conversation and dialogue. It’s about scanning, listening, reading, absorbing. Hmmmmm!

Ingenuity is to solve.

It’s about thinking. More deeply. It’s connecting dots. What does this mean? It’ssensemaking. Looking back, working out what’s needed next. Coming up with plausible solutions and ideas. Ahaaaa!

Creativity is... to create.

Of course it is! But not arty painting - unless that's what you're doing! This future work skill is for making, shipping, delivering, doing. It’s about the hack. Get it done. Tick! 

The Triple Threat of Work Skills for the Future are: Curiosity. Ingenuity. Creativity

These are a triple threat because they are adaptable, flexible and transportable.

They encourage you to be open to different perspectives and they create conditions to wonder what the heck is going on… and to respond, to work out 'what are we gonna do about it.' Oh, and then actually do it!

Don’t just wonder. Don’t just think.

Finish the game, the play, the third act and get into action.

Do.

Then you’ll be able to wonder again, think some more and put some more things into practice. 

Go you triple threat you!

A story will help you make sense

When the world feels all upside down and its challenging to understand what's happening or why, it's often in hindsight that we're able to see what went on.

This is sense making at work. It's how we connect the dots and draw some conclusions from what was uncertain or complex.

With Sensemaking rated as a vital capability for the future of work as work keeps getting re-worked, we've got to look at human, helpful and effective ways to make sense - that don't involve drowning in fathoms of data.

In making sense, stories are critically important. Not so much the telling of stories, rather the hearing, the distilling and the getting to the essence. That's the sense part.

Even micro narratives, tiny little slivers of a story are worth grabbing and capturing. It could be a phrase, a statement, a couple of words, a slang term or a quote.

When people drop these little micro-gems into the conversation, look out, grab them and capture them. Reflect them. These will help you make sense.

It’s a little like how panning for gold might give you hundreds or thousands of little pieces of golden glitter, but no big nuggets. Yet it’s the mounting up of those little shimmers that can give you the right to say you’ve ‘struck gold’.

So don’t discount the little pieces of glitter, the little slivers of a story, the tiny segments or phrases or grabs. Together they can make some wonderful sense.

In sensemaking and making sense, you’ve got to tune in those listening skills to hear the slivers of stories; to listen to what people are saying and sharing with you… to capture those.

Don’t just wait for facts and data. Engage in the anecdotes, the stories, the tales and the telling.

In my earlier career, my first career, I worked in public relations. Oooh, don't throw tomatoes or boo and hiss. It was good PR. It was community relations. I worked in public health, education, government, training, media, sport. It was about helping people understand what was going on and how they could either get involved … or run the other way!

Whatever the topic, project, program of work or PR piece I was working on, we always had to craft key messages. When you watch someone present to the media, and if they've been media trained, they'll be delivering their content in sound bites and key chunks - those repeatable, printable, quotable quotes that the media like to broadcast. It's a short chunk of sweet loveliness on the topic. (Oh and at the bad end of the scale are those nothingness quotes that politicians like to sprout. Not those.)

The same can apply in communication, leadership and workplaces the world over. You need some sound bites and digestible chunks for your listeners and viewers to take in and understand - for your employees, teams and tribes to grab hold of.

Gather together the little slices, pieces, chunks and cues. Together they can give you incredible sense and help show what people are thinking, wondering, learning, sensing and making.

Collect the stories you hear - even the tiny little ones - capture them, visualize them, share them and reflect on them… put them together, for they will help you – and the people you’re working with - make sense.