Protect ideas/Do you Kanban?/Workshops in Sydney... and New Zealand/The Great Room

Protect the airspace around ideas

Sharing ideas with coworkers or colleagues can be an exciting time. You’ve had an idea and you want to verbalize it or explain it, explore it a little more. 

But some people have that unfortunate wet blanket ability to cut down and dismiss ideas in three seconds flat! Their techniques might not be the old clichés of ‘we’ve tried that’ or ‘that won’t work’. 

No, today’s idea deflaters are a little more insidious and subtle than that. Because the first thing you’ll notice is the inspiration you had for the idea has rapidly deflated and the focus is now directed elsewhere. The vibe has gone. 

It’s like the time, space and idea has been hijacked. 

Idea hijackers love to: 

▫️contribute immediately with something they know or have done, ahhh, also known as ‘interrupting’. 

This behaviour:

▫️deflects from your idea, and

▫️distracts with new information about something, somewhere or someone else. 

They might keep hijacking when they:

▫️ elevate the something or someone else higher, greater and better than your idea

▫️ provide unsolicited comparisons

▫️ rush to premature solutions and conclusions, and

▫️ move the conversation on to other topics. 

Boom. Slash. Switch. Sleight of hand and verbal misdirection. All the while, they’ve ignored that which was in front of them: you the human, and the idea you shared or expressed. Tune in to it. Notice it. The status shift in the conversation or interaction is observable and palpable. 

Idea slashers get away with their frequent whipper-snipper action as if it’s just how things are these days. 

No wonder people don’t feel safe sharing their thoughts and ideas, contributing or participating. Whether it’s ego, discomfort, narcissism, a desire to show their knowledge and power … whatever it is…It’s a perfect reason why collaboration and conversation often needs to be moderated, facilitated and ‘air traffic controlled’ to keep a watch for these rogue craft infiltrating protected airspace!

Rather than rushing to fix, shame or remediate the hijacker/interrupter, stand by and refocus the time, energy and attention of the group back to the original contributor. Redirect to the OG and re-explore from there. 

Everyone can have their turn and have their say. But to handle these types of situations requires nuance and subtle diplomacy. Offence is everywhere. 

These situations are exactly why today’s leaders need some new ways of leading.

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Live Workshops in Sydney

I'd love to see you at these half-day public workshops; tickets are now on sale for October dates

These are high impact morning workshops - all thriller, no filler 😉

🌕 VISUAL SENSEMAKING : October 17

Use these clever visual skills every day to sketch, scribe, think, lead & manage - the perfect communication and collaboration skills

🌕 ADVANCED TECHNIQUES IN FACILITATION : October 18

Lift your capability to design processes, lead groups and achieve outcomes. Handle challenging situations, people, groups and projects.

🌕 CHANGE TOOLS : October 19

Leading change needs clever, creative, adaptive tools. Use these 10 change tools to better engage, lead & impact change & transformation.

Get tickets via Eventbrite here

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Great things in the great room

It couldn’t have been a better name for a conference room… the ‘Great Room’ at W Melbourne Hotel. 

It made me laugh with nervous expectation!

It was great because the room was full of glorious people from a great team at UniSuper. Great because they’d been learning, inspiring, advancing and working on their professional development. 

And then great for me because I had the pleasure of joining them for the closing keynote of the program. It was all primed for … greatness. 

We wanted to do more with that closing session than just the keynote speaker who … speaks. 

We went further with a facilitated experience to boost attention, engagement, connection and participation. 

And then we went further … with a co-creation, contribution and euphoric wrap-up experience that would seal the learning and carry it forward into workplace action. 

Conference delegates need more than passive listening or clichéd games. They have contributions to make, ideas to share and insights to inspire. 

This is what I call ‘The Co-Creation Experience’ and it’s available now for great teams in great rooms at great conferencing events. 

Yes … please go beyond the pale stale dot point slide shows that are too often the default. 

Great things can happen at a conference gathering … if you plan for a great co-creation experience. 

And now I need a little lie down … 💤😄

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Move this from 'Backlog' to 'To do'

Do you Kanban? 

Then join me for the Kanban Australia Conference in Melbourne October 9, 2023 - at the Jasper Hotel in Melbourne CBD.

It's a full day to connect, share and learn about the use of Kanban in Australia and neighbouring regions.

New tools, thinking and support to deepen our capability.

I'll be closing keynote speaker on 'The 3 Futures of Work'. And there'll be no photos of robots or AI, promise! 🤩

Get tickets for $275 - and it includes lunch. What's not to like? 

Pull it pronto into your To Do column, no ... straight into Doing, now!

Get tickets here

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And I'm returning to New Zealand November 2023

Yes it's all happening! So many in person events, conferences and workshops are filling up in calendars everywhere. 

After running workshops recently in August, a return visit is planned in November 2023. 

There are 3 x half-day workshops

➡️ Visual Sensemaking

➡️ Advanced Techniques in Facilitation

➡️ Change Tools

Learn more / Plan ahead / Get tickets!

Here's the LINK

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Innovation delusions/flexible work/new ways in HR/headphone buzz/creative thinking/drawing detox

For HR : new-ish ways of working

For HR people, teams, leaders, practitioners: 

It might be a little agile, a little NWOW, a bit of this and a bit of that - all designed to suit the team, who they are, how they work and what they need to achieve. 

I've worked intensely with several HR teams over the past year, building their awareness, capabilities and behaviours to work in new-ish ways. 

Get in contact if you're an HR professional, part of an HR team or are curious about how New Ways in HR can help. 

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Out of the box... but not too far

What organisation doesn't want their people, teams and leaders to be innovative and creative? 

Yet when they do, or try to be, it can become 'too far' out of the box.

The thinking, ideas and suggestions can seem 

• too radical 

• too extreme  

• too costly

• too time consuming 

• too big a change or  

• require too much time and effort. 

The 'too much' ... not that far, WOAH, we didn't mean THAT creative or innovative -- is prevalent in many teams and organisations. 

It's a kind of 'we want your creativity but keep it in control, please.' 

And we may rush to criticise this response, but remember that brilliant creativity IS possible within a box, boundary or constraint. 

It's how many artists and innovators create such clever thinking and ideas; via a restriction or limitation - in time, resources, space, materials, thought or imagination. 

So yes, think out of the box, but it your thinking and ideas ARE a bit too far out there and it's too much for a leader, team or organisation to acknowledge, validate, support or endorse ... it's ok. 

Re-check the brief, the boundaries and the constraints. Superb creativity and ideation is still possible in a slightly more controlled situation. 

The key for leaders is they must specify or explain the boundaries. And if they haven't, ask 'em!

Then you can go WILD creating within that scope. 

Give me some boundaries any day and I'll create with wild fervour! Say there are no boundaries, that anything is possible - or omit to explain the scope - and I may be hesitant in case I push it too far. 

Even if you think you're not that creative, or that the organisation doesn't think far enough out of the box it is in, check the scope and boundaries that exist and then go wild. 

Push to the absolute edges and extremes of the boundaries. 

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The delusion of innovation in the office

The debate to return to the office has escalated for some employees - and turned into a mandate or stronger for some. 

A number of reasons to return are presented by businesses, but it’s this one — better collaboration and innovation — that I’d like to explore. 

Because nothing has changed. 

Requiring people to come to a specific geography infers there might be better or greater collaboration and innovation happening there. But nothing has changed. 

Since the pandemic and the forced remote era, have businesses and their leaders set new processes, conditions, constraints, capabilities, situations or environments for making all this magical collaboration and innovation happen?

Yeah? No. 

A call to return to the office because it will ‘be more collaborative and innovative’ has seen employees in quiet offices and meeting rooms in online meetings trying to do all the innovation and stuff. 

But nothing in the environment has changed to boost, invite or foster it. It’s the same old tired grey meh. 

Collaboration and innovation relies on a process or constraint, a purpose or a reason to get it going and make it happen. 

Some teams are great at it, having forged a collaborative, communicative and creative culture of working together like this for some time. No matter the geography and whether they’re together or apart, in person or remote. 

But if nothing has changed about how leaders are setting up the conditions and situations for collaboration and innovation … it won’t … just … happen. 

If nothing much has changed in how a business facilitates, guides or supports collaboration and innovation, arriving into a same-old stale office situation will do nothing to make people magically start collaborating and innovating. 

It will do the reverse and make ideas and energy evaporate. 

Collaborations and innovation seem like great reasons to spend more time in person with colleagues in a workplace. 

But if nothing has changed in how leaders lead collaboration and innovation … it’s just … not … happening.

New ways of working need new ways of leading - not mandates and force.

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The latest Workish episodes

Workish #4 with Lynne Cazaly 

This episode features: What's behind the fear toward AI; What might be greater than wellbeing at work; The new fusion of 3 things in the workplace; Solving the challenges of learning; Boosting your diversity, equity and inclusion understanding ... and, some Randomness

Workish #5 with Lynne Cazaly 

Do you have a toxic culture of niceness /How to stop the 'where are you working from today' questions / How to keep in touch with the office buzz ... and one thing that could be killing it / How you could be missing out on coaching, development or feedback / A cool choice for increasing employee retention and flexibility

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Extracting creativity from reality 

You know those reality shows on cooking, baking and making — you can love ‘em or hate ‘em — but there’s so much to learn from them. 

And it’s not how to make a buttercream something or be a crowd favourite!

Each episode centres on a themed challenge. Plus it’s time-based as well, to help build the pressure, performance and interest. 

Look beyond the characters or the game and you’ll see so many brilliant skills and capabilities at work.  

Skills and techniques like:

🌀Listening - to a story, brief, background or feedback 

🌀Understanding - the situation, challenge or problem to solve 

🌀Ideation - of options, answers and making elements for the task  

🌀Imagination - to find alternate methods or techniques 

🌀Problem solving - when you’re bringing your idea from a conjured mental image to reality 

🌀Slicing - not just the cake but breaking the seemingly insurmountable task into smaller steps 

🌀Emotional regulation - dealing with anticipation, disappointment, nerves, doubt or dashed expectations 

🌀Crisis management - when something unexpected happens, fails or breaks 

🌀Persistence when a task seems impossible within the constraints

🌀Scaling - for quantity or visual impact

🌀Optimism - in the face of wanting to give up or run away.  

We may not be certain what a particular skill or capability looks like until we see it demonstrated. These creative programs are packed full of skillful flavour … skills that apply to work and life.

Watch how people think, understand and act in an environment that demands changing and adaptive innovation. 

What skills have you seen people display to solve the challenge and make the thing? 

📺 What to watch? 

Check Netflix and see programs like ‘Is it cake?’ or ‘Bake Squad’. 

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The comfort blanket of headphones 🎧 

Do you use them, you know, really need them — headphones — for silence, concentration and focus?

Or as described here, are they ‘a way of insulating oneself against the hell that is other people’. 

From the bustle and buzz of the pre pandemic workplace to the isolation of remote work: the silence and quiet of just a lone voice or three at home has potentially given us a greater need for the comfort of quiet. 

All the noise cancelling time. 

I wore them walking around a shopping centre the other day to create my own ambience and vibe thank you very much. 

Boarding a plane and we may don the ear blanket asap. Or pre boarding if you really want protection from all the peoples that will be squashed together inside the metal. 

Zoning out from others’ podcasts or streaming choices? Pass me my comforter… I mean my AirPods. 

Debates aplenty here with: 

▫️ear damage and etiquette 

versus 

▫️focus and creativity. 

What say you? Hey… you, *waving*, talk to me will you. 

What do you think about headphones at work, in life, in sleep, in a shop, at home? Do you need … you know, really neeeed? 

Read more in this article.

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Drawing is the best digital detox 

Read more about how and why to detox and why drawing, sketching, getting into something a little less bright-light, might be just what you need

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Designing for flexible work 

Some brilliant insights in an article on flexibility for workers — not just parents who might want time off during the week, but older workers who might want a chunk of time off to travel. 

And this often overlooked benefit :

“By sharing their knowledge, skills and life experiences, our older team members often become great mentors to their younger teammates.”

With life, industry and trade experience older workers are valuable to the team … and customers. 

Flexible recruitment processes, flexible rostering and a reduction in hours when on the path to retirement, are all smart benefits that demonstrate a broader understanding of what it means to be flexible. 

Read more here from The Sydney Morning Herald and The Age

Hybrid working/Asynchronous audiobook/New ways in schooling/Workplaces for the anti-work trend

3 things needed in hybrid working 

As the world of hybrid work keeps evolving and changing, we’d do well to check on how it’s going and what tweaks and changes are needed. 

Two out of three key requirements for people seem to be lacking. 

Let’s look at them: 

🔸Choice or Autonomy

🔸Mastery or Learning

🔸Connectivity in all its forms. 

From your experience and observations, which one/s are working in hybrid do you think? 

And which is being missed? Read more in this article from Fortune quoting the great work of Lynda Gratton. 

And consider how you and your teams can lead with greater focus on the important parts that are being missed. 

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Sync Async Audiobook is out now !

My most recent book ‘Sync Async: Making progress easier in the changing world of work’ is now available in audiobook. 

What’s it about? 

One of the best ways to respond and adapt to the changing world of work is to consider not just the work itself … but the WAY it gets done. 

Consider:

◻️ Do we really need everyone at the same meeting at the same time? (synchronous work)

◻️ Could some people contribute prior to, or after the meeting or begin working on tasks outside of a meeting? (asynchronous work)

A growing number of teams and businesses are learning and experiencing the value of deliberately working in sync / async ways. 

That is, some work is completed synchronously — at the same time with other people; and other elements of work completed asynchronously — at a time and in a way that suits them. 

In this book you'll hear about:

◻️ how, why and when to work in sync and async ways

◻️ tools for creating your team’s sync async strategy

◻️ ways to identify the type of work you prefer 

◻️ techniques to work in more async ways

◻️ how to make daily progress easier — get started on things that have stopped and accelerate things that have slowed. 

You don’t need to wait for a culture to change or for someone to give you the go ahead on this. You can start working better in both sync and async ways from today. 

There will always be too much to do and not enough time in which to do it. Putting practical sync async techniques to work can make your work easier … and the rest of life better. 

Available via your usual audiobook app or supplier. Use one of your Audible credits to get the book now. 

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New ways in schooling

Evolutions in how we work don’t just happen in corporate offices or businesses. 

New ways in how a school can work are most certainly working for the glorious Hester Hornbrook Academy led by their highly regarded principal, Sally Lasslett. 

In this great piece in The Age, insights abound on how innovation, inclusion and new ways of thinking and working are helping make education happen … for the better. 

Adaptive thinking in education is working on things like: 

▫️meeting students where they are

▫️classes starting at 10 am 

▫️no rows of desks, replaced with flexible seating like groups of desks or beanbags

▫️a focus on who students want to be,

and

▫️no need to leave after a graduation; students can keep coming back!

Funded by Melbourne City Mission (MCM), the independent school is thriving and growing and gaining attention for the right reasons. 

It’s a most beautiful example of how to think beyond the default or mainstream … no matter the kind of work you do or the services your organisation provides. 

Read more here

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A workplace for people who don’t like work 

What would it be like? 

Following on from the above post about Hester Hornbrook Academy in Melbourne, Australia, which has created a school for students who don’t like going to school, let’s think further …

How might we apply this to the workplace, more broadly? 

Some changes in ways of working have been successes for those who need them:

▫️the non linear work day

▫️remote work

▫️asynchronous work

▫️work from anywhere 

▫️the four day work week 

▫️flexible working hours …

And so what else? 

How else are workplaces helping make work better for those who don’t like work? Or don’t much like going to work? 

There are things like:

▫️quiet spaces, booths and soundproofed areas

▫️collaborative cafe-style designs for a less formal feel

▫️softer furnishings to create a more comfortable environment

▫️ambient sounds and effects to create calm yet productive spaces 

▫️creative tools for communication and collaboration 

▫️online apps for contribution and collaboration 

▫️cross functional teams to create greater progress and autonomy 

▫️self-selected teams enabling people to exercise choice

▫️incremental work to help make better progress 

▫️less time wasting activities like boring meetings and more outcome focused work

▫️iterative work to break tasks down in to manageable pieces

▫️a mindset of good enough to reduce the effects of perfectionism, …and plenty more. 

What else?

What do you see that companies, business, leaders and teams are offering to make work that little more workable — particularly if you don’t want to go to work? 

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The meh of work / the anti-work trend 

Any leader leading a team, any worker trying to work, is sure to have felt and seen that malaise … the discomfort and disinterested feeling towards work. 

Where did the motivation go? How long has it been gone? And was it ever really there? 

The stats are showing that many of us are wading through the ‘scrap heap of broken promises’ about a version of a future dream we’ve been quietly conjuring. 

It’s a 50/50 moment. Some of us are happy enough and interested, some of us not so much. 

With job roles important to our identity, if something isn’t quite right then it can feel incredibly wrong, having compounding effects elsewhere in our lives. 

While a magic fix might not be as entirely visible — or as possible — as people would wish it to be, simply understanding that people are pretty ‘meh’ with things is important. 

You know the … ‘I don’t need a solution, just give me some support, empathy and understanding’? Yeah, that. 

As a team leader or HR practitioner, consultant, adviser or manager, be aware of these tones so you read the room and respond accordingly. 

Read more here in Fortune 

How to #meetless/Asynchronous Work/Workplace HR Trends/Watch for meeting hogs/Going for good enough

The best work resolution to make …

If you’re going to make a resolution about work this year, let it be this:

Resolve to reduce your work meetings this year. 

Meet less. Way less. 

Tally up last year’s meetings if you need to work out what ‘less’ would mean. And make sure it’s less by a lot. 

Being at the request of so many meeting invites weighs heavily on our time, attention and energy. 

And the drain is exaggerated when the things we want and need to do remain undone and incomplete. Exhaustion quickly returns after a day of back-to-back meetings with barely a break. And they are mostly dull, disengaging experiences that don’t facilitate active participation and contribution. 

Yes, many meetings could have been an email. Or not held at all. Or for this resolution … not attended at all. 

It could have been a chat message or a shared document or a first draft shared for comments. 

💥Resolve, vow and promise to decline invites more than you ever have before. 

💥Resolve to hold your nerve if you feel guilty about it or are shamed in to attending because a colleague wants you there … pleeeeese. 

💥And see this instead, as progressing towards more modern work. 

It is modern work that uses less dated and wasteful tools for control and communication, and uses more open tools for collaboration and contribution. 

Delete the time and energy drain that is the ‘have you got a moment’ or ‘it will only take a few mins’ or ‘can you just come to this meeting’. 

I’ll share more in the coming weeks on how to bring this resolution to practical reality. 

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Meet = sync  Meet less = async 

Here’s how to start achieving a #meetless resolution this year:

⬇️ DECREASE the amount of SYNCHRONOUS work you do with others : these are the meetings, quick chats, interviews, conversations where you all have to be there at the same time 

and … 

⬆️ INCREASE the amount of ASYNCHRONOUS work you do with others : this is work you do at times and in ways that suit you, like contribute to shared documents and files, have uninterrupted work time, use chat and messaging, email and video. 

Asynchronous ways of working provide HUGE flexibility, allowing people to contribute and work in ways and times that suit them. 

Asynchronous work can become more inclusive, more considerate and allow people more time to think and contribute … rather than the control, theatre and waste of an ‘everybody-now-meeting’. 

Save synchronous meetings for the times that really, truly matter and that absolutely need to be done with others, all at the same time. 

Yes, you still have meetings but stop meeting as the default action to progress work. 

It’s vital to learn and understand more about how to work asynchronously. 

It’s the best way to reduce pressure, stress and overwhelm and increase progress, wellbeing and engagement. 

Want to learn more…?

Get ‘Sync Async : Making progress easier in the changing world of work’ — for the tools, techniques and ways to help you #meetless and achieve the outcomes and results you’re aiming for. 

It’s available as an ebook and paperback wherever you get your books. 

Make #meetless something you’ll do this year - as a leader, manager, colleague and friend. 

Sync Async : Making progress easier in the changing world of work

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Workplace HR Trends 

It’s a great time to read about foresight and what we think might evolve or occur in workplaces and spaces. 

Review and consider how you’ll approach the year, what priorities and plans could be impacted and how you’ll evolve strategies, styles and your approach to work. 

The insights for Human Resources trends include things like: 

. Wellbeing

. Skills-based hiring

. Flexibility 

. Hybrid working and hybrid learning

. Reporting 

. Office redesign 

. Blended workforce

. Burnout 

Read more here.

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SNORT : Meeting hogs are on notice

There’s a perfect environment that meeting hogs love to create, and you need to be alert to it. 

Here are 4 signs a meeting hog is in the area :

🐽They call lots of meetings 

🐽They invite lots of people 

🐽They drone on for too long

🐽They don’t let many people speak, participate or contribute. 

The meeting hog’s work life revolves around all talk and no work. 

Meeting hogs love taking people away from their work activities and holding and controlling them like an audience at a performance. But the ‘show’ is a bad one. Stay alert! Keep an eye out for the meeting hog. 

They’ll be: 

🐽getting ready with committees and working groups

🐽suggesting regular status updates

🐽scheduling weekly check-ins

🐽setting up fortnightly rhythms and meeting cycles

and 

🐽sending out recurring appointments. 

But stay strong. 

This year aim to #meetless - for your own well-being, productivity, impact and motivation. 

I’ll share techniques to make this strong and positive change in your work life. Tackling and responding to the meeting hog is one of the key strategies you’ll need. 

Meetings are becoming old ways of working. Sure, not all meetings, but many … most of them. And meeting hogs love to argue for the importance of their meetings. 

Hold an intention to #meetless - First, stay alert to meeting hogs. 

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The good/bad trait to shift this year

If there’s a mindset you’d like to shift in 2023 … consider understanding and finding a replacement for perfectionism. 

This good/bad trait that’s often shared in job interviews when we’re asked about our weaknesses, isn’t worth the effort it drains from us. 

There’s no connection between perfectionism and high performance. *gulp*

And perfectionism can actually be behind anxiety, depression, overwork, rework, stress, and other issues we suffer from. 

The antidote, solution or alternative is going for good enough. But how do you do that? 

‘ish:The problem with our pursuit for perfection and the life-changing practice of good enough’ shares the research, stories, stats, steps and insight on how to think and work in ways that don’t require perfect anything. 

There are other, better ways to think and work. 

This award-winning book is available in paperback, audio and e-book - wherever you get your books. Have you read it yet ... or listened to it? 

It’s been recommended by many people who have experienced the significant shift it presents. If you’re up for it, it’s an easy read and listen. 

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All the remote things Podcast

It was a pleasure to join a recent podcast episode of ‘All the Remote Things’ with Tony Ponton. 

We talked through different concepts, ideas and thinking, plus a little about my background in communications and agile ways of working. I shared some tips on better ways of working!

Watch or listen to the full episode here.

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Unleashing Brilliance Podcast

And more podcastness right here with Janine Garner's Unleashing Brilliance. It was so great to have a conversation about imperfection, new ways of thinking and working, creativity and collaboration. Thanks Janine!

Listen here.

Struggling? Juggling? Drowning? Argh!

These experiences of overwhelm can be a common part of a normal day or week in our life. Yes, the world can be an overwhelming place. 

• We might have an emotional experience of being overwhelmed. 
• We can experience the ‘too much on’ of workload - too much to do and not enough time in which to do it. 
• Or we might feel like we’re submerged under an endless pile of information, reports, books and reading.

At other times we can just be plain 'drowning in' it from a wicked combination of all three: emotions, workload and information. 

In today’s world, it’s these three that can be the cause of repeated and unending overwhelm. And it’s not good for us. Burnout and health issues are waiting. We need to find ways to acknowledge our emotions, manage our workload … and filter all of that information. 

Our overwhelm CAN be outsmarted. Get the powerful techniques I've explained in my book ‘Argh! Too much information, not enough brain : A Practical Guide to Outsmarting Overwhelm’ you’ll find: 

• new ways to make sense of overwhelm,
• new ways to work, and 
• new ways to cope with information. 

You’ll be all over overwhelm… it won’t be all over you!