What’s the backstory and how will you uncover it

Many a meeting or workshop happens because we want to gather ideas from people, or ‘bring them along’ as a group or team. 

And each meeting presents ideal opportunities to connect, engage and share stories. 

But some meetings don’t allow even a few minutes here and there to listen and learn from people’s experiences. 

It’s such a shame we might push on with progress and not value this experience. 

If you’re feeling a disconnect or distance in your team or group, be sure to build in and allow time for sharing stories. 

It’s how we make sense of what’s going on. 

Invest some time:
- at the start of meetings
- between agenda items
- returning from breaks
... to hear from people. 

Give more time to understand a backstory or personal perspective. 

It can help inform what happens next. 

Better ways of being

As teams come together online more often, there are ways to ‘be’ that help make things easier. 

Whether your online meeting or gathering has just one other person, or there are four, seven or 12 of you...

Watch out for these old, dated behaviours:

Interrupter
Hogger
Judger
Dismisser 
Player
Disruptor 
Distractor
Minimizer
Deflector
... oooh it’s not good is it 
Hider
Denier
Accuser


When times are challenging, stress is high or uncertainty is present, it can be easy to fall back into a ‘survival default’ of sorts where there is pointing and blaming or hiding and ignoring for survival. 

Newer and better ways of being include doing things to support the group (and not always speeding to a solution or decision.)

We all contribute to an environment and a conversation that’s safer and more collaborative. 

If I’m challenged and find it hard to bring the ‘better me’, then I look to these roles. They’re helpful anyway, and keep us in a more resourceful state:

Synthesiser
Integrater
Summarizer
Slicer 
Supporter
Enquirer 
Listener 
Reflector
Participator
Contributor 
Validator 
Elevator.


Think: 
Am I making things easier or harder?
Am I trying to make myself feel better about something here?
Is this going to be helpful?

Fresh skills we want to learn

How does a team adapt in an environment of change like the world is experiencing now? 

What skills do leaders need to better lead in these times?

Remote work, extreme uncertainty and ongoing complex change are impacting so many sectors and organisations. 

Old learning topics like body language, negotiation skills and time management are being overtaken by more contemporary, practical and inspiring skills. 

These skills are more related to today’s workplace and aligned to the capabilities people need to be able to work better together. 

Plus they’re the kinds of skills people want to learn!

They are: 
Ingenuity 
Empathy
Creativity 
Curiosity 

Facilitation 
Visualization 
Experimentation 
Improvisation 

Sensemaking
Listening
Learning
Collaborating.


These kinds of skills help us stay relevant and motivated in the learning ... as well as the daily application. 

‘Does that make sense?’

We ask this question when we’re thinking, talking, meeting, training, and presenting. 

It’s to check with ourselves - am I making sense to myself? 

And then ... am I making sense to you? 

It’s kind of asking, ‘Do you get it?’

We use the phrase ‘making sense' habitually and unconsciously. It’s a human thing. 

We develop our natural Sensemaking abilities as we learn and grow up. 

But given the changing and uncertain world we live in, being able to build and accelerate our Sensemaking capabilities means we can get to decisions sooner. 

And then take action sooner, despite the uncertainty. 

When you hesitate and procrastinated it could be because things aren’t making sense. We may keep plodding along waiting until they do. 

But if we use some Sensemaking tools and techniques, we can move on from indecision and hesitation... to action. 

It’s quite empowering and momentum building! 

Listen out for ‘does that make sense?’ It’s a sign we are most certainly in Sensemaking mode for ourselves ... and others. 

Too much ‘listen only’ mode

Whether the online meeting software automatically tells you or not, too often we are put in ‘listen only mode’ in online meetings and workshops. 

And some of the reasons (excuses?) why there isn’t greater interaction : 
* too many people
* not enough time
* too much content
* the pressure of a deadline 

... and other explanations for why we’re keeping people quiet while meeting online. 

While many face-to-face meetings were poorly run, our online meetings are now just as bad. 

Better facilitation skills are needed by most leaders today, and more-so in this online environment. 

Better facilitation skills are about 
- The preparation 
- The design
- The delivery 
of the meeting or workshop. 

We have to do things a little differently and we must allow more time and space for people to contribute.

Listen only mode? 
That’s not how better work gets done these days.