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Entries in leadership development (11)

Monday
Dec182023

Some Seasonal Readings from Lynne Cazaly

How office nostalgia keeps us stuck

Some businesses and leaders just aren’t letting go of their return to office mandates and attendance requirements.

And we might be understanding some further reasons why they’re holding on so strong.

Memories, nostalgia, legacy and a sentimental history could be part of what’s keeping organisations stuck from evolving towards more modern work.

How? When so many people grew through their career working in an office — or a business or organisation that had a head office — changing that deeply historical mindset towards the office is what’s tough to shift. Memories of the good old days and the great times working in the office pre-pandemic could be a deep reason why some people/leaders/cultures are battling to evolve to newer ways of working.

Remote, flexible, asynchronous, hybrid and non-linear work are all part of the new way of working. Yet nostalgia can be strong.

Memory biases like Rosy Recollection, Episodic Memory, Recall Bias and Selective Memories all contribute to how we perceive the past and the present. And the way we see the office is a big one of those perceptions.

What to do?

🟨 Bring creative thought to combine old ideas into new original ones; be willing to experiment more with different approaches, pilots and techniques about modern work.

🟨 Don’t assume you’ve got it perfect and right after your first attempt at a hybrid model. Increments and iterations are part of new ways of working.

🟨 Look beyond leadership perspectives. Get more ideas and input from across the organisation. Consult further. Be willing to ask for opinions. No one view is right.

Being stuck in old ways of working comes about because of old systems, structures, mindsets and fears — masquerading as leadership, compliance and control. There’s so much more to new ways of working than how many days you return to a nostalgic office.

Read more in this Work Design Magazine article by Cynthia Milota and Jinger Tapia

 


Move think rest

New ways of working don’t just change businesses. They’re helping change people and the way they think, work and lead.

If you haven’t changed much about how you work since … well, since you learned how to work, it might be a good time to.

New ways go beyond the obvious stuff that’s changed work recently like technology or even increased remote work.

Look deeper and you can begin to redesign the way you think, the way you interact or collaborate and work with others and the way you lead a team.

The idea of ‘movement thought rest’ or MTR/motor framework shines a light on how the go go go push push push of work is an old old old way of working. Yes, ‘pushing through’ is very much an old way of working or thinking about the work we have to do.

Old metaphors, methods and models of work are breaking down in favour of more modern concepts that bring greater sustainability, wellbeing and enjoyment … to the whole of life.

Read more in this article in Fast Company and think about how you could be making the old ways of working a little more modern.

 

 


The dreaded middle

You might wince when you see a boarding pass for a flight that has you in the middle seat or realise the discomfort that’s ahead as you walk down the aisle.

Memes, stories and experiences abound on the tricky situation being ‘stuck in the middle’ can have: complex armrest rules, violated leg space, no quiet privacy, and gymnastics for getting in and out over sleeping peoples.

That’s indicative of other middle locations — particularly in today’s workforce.

The challenges of middle managers trying to survive the sandwich pressures of above and below have led to more stress, conflict, burnout, less satisfaction, layoffs, pay cuts, inflexibility …

The middle may have become more of a crowded cliff as lower levels have been pushed up into the space and higher levels slash and burn that which is below.

Research quoted in Fortune by Chloe Berger makes me wonder if the uncomfortable middle people might be rethinking who and what they want to be, where they want to be it … and how soon they can start making that change. The messy middle has become an even more turbulent space to be in recent times.

 

 


When one is not enough. Jobs that is

Many people may well be drowning under the weight of the responsibilities of one job role plus … you know… life.

And a good many people take on a second job to fill gaps in needs, meet their basic financial commitments or to build for their future.

But there’s a whole other world of the ‘over-employed’ who are working their work gigs to the max.

These eye opening accounts of how people take on, juggle and handle multiple job roles, reveal the hacks, tips, hints and tools used to put one over the employer … while you take two or three for yourself!

With recent years’ rise in remote work, stories of dual (or more) jobs held by one person were rumoured and reported on — but now there’s more insight into how it’s actually happening.

Before you get all “that’s so wrong” or “good for them” about it, read more to see the situations, skills, roles and reasons this is happening.

It’s another trend in response to the evolving nature of work.

While the underemployed people in our communities struggle to find suitable, flexible and reasonably paid work, there are many who are rising through the multiple job roles ranks.

And while there are tips here on how to do it… there are also some handy insights on how to spot it if it’s happening in your team or business.

Read more in the article by Aki Ito in Business Insider.

 

 


The BIG work change hiding in plain sight

As newer ways of working have reached many sectors and businesses, there’s still much to do. Many leaders still aren’t quite sure though, how to change work to adapt to the recent pressures of stress, burnout, flexibility demands and global pressures.

Lynda Gratton always seems to know just what to say! In this great article you’ll see some key points and suggestions about adopting new ways of working and redesigning work.

BUT … what about the HUGE point that could be getting in the way of change?

It’s right there… hidden in plain sight - that we can’t and shouldn’t be adopting or following the CEO’s default preferences for ways of working!

Yep, that’s a big status role in the organisation to influence and challenge … but well-being, productivity, engagement and success depends on it.

So many organisations find a shift to new ways of working challenging and full of roadblocks because of C-level attitudes and dated ways of thinking about work.

They often ‘know what’s best’ from their ‘experience’ - but that experience is rapidly becoming out of date and gained in a different era of work. I see this so frequently when I speak to senior leadership teams about new ways of working. I spend time guiding them through the ideas, evidence, methods and shifts they need to adopt to change and redesign the way their organisation thinks about work. And sometimes that’s a tough gig.

Attitudes and beliefs run deep.

And they want to minimize the risk, know that it WILL work before they adopt new ways.

But new ways are very much a new way of

▫️Thinking

▫️Working and

▫️Leading.

And it’s tough when that thinking gets blocked at the top.

We can help break through the blockades of dated experience that could be hindering how your organisation thinks about redesigning work.

 

 


Don't be the dull, ineffective one who leads

A meeting leader can often help find a path of progress through a meeting, is able to handle the agenda (or even no agenda!), the behaviours in the group, the barriers to progress, AND the obstacles to having a productive and successful team session.

That's a lot to juggle; no wonder meetings continue to be dull wastes of time. So it's possible .... that we could be leading dull, droning, ineffective meetings. Well, somebody sure is!

Lifting your leadership here -- where people get together to do work -- can make a huge shift in performance, engagement, morale and communication.

Join me live online, for this professional development session.

Build your facilitation skills session so your meeting leadership becomes more:

🌑professional

🌒collaborative

🌓effective

🌕productive.

Oh, and let's add creative to that too, as I'll include a range of creative ideas to boost any dull meeting or gathering.

More details here on dates, times and pricing.

And if this is something your team or organisation needs, let me know - I can deliver it inhouse, remotely too.

 

 


Getting started

If you’ve got plenty of ambivalence/meh and not enough motivation, perhaps this way of thinking and working can help.

 

Notice the difference between

🔆 motivation : that longer term energy and drive that keeps you going

🔆 activation : the tactics that get you started on something, and headed toward motivation.

I’ll frequently hack my activation for work by:

🔆gathering ideas when they pop into my head

🔆brainstorming some possible content for a keynote as soon as the enquiry comes in

🔆following my curiosity when I’m thinking about a topic and

🔆choosing the nicest task possible from a list of things to do for a project (like playing around with the book cover design over researching a dry topic.)

Momentum is joyous when you’ve got it. Just ask a kid on a swing.

But if you haven’t got it, how do you get started?

Find the thing that will get you going. Once you get going — activated — you may feel some more interest or purpose and energy for the work — motivated.

As we learn more about how we think about work and how we work best, the difference between activation and motivation can become enlightening… and mighty empowering.

The ‘meh’ feeling is nothing to feel bad about. Look for the things, tasks, hacks and tips that activate you … towards finding some motivation.

 


3 Mentoring spots available

As the end of year approaches I’ve got availability to work with 3 people 1:1 in mentoring over the next 6 months of 2024.

If you run your own business, run your own practice or are keen to build and grow, let’s talk about getting 6 x 1:1 sessions (+ other support, clever ideas and resources including my book writing program) locked in.

Message me about the first 6 months for 2024.

Thursday
Jul062023

HR's New Ways/Asynchronous Work/Beyond Yes and... / NZ Workshops/Tedx Melbourne/See Workish

I'm coming for you, New Zealand 

It's exciting to be planning a return visit to Wellington, New Zealand (August 14 - 18, 2023) for some live in-person workshops! It's been a while, pre-pandemic, you know! 

There are 4 topics to choose from: 

🌕 VISUAL SENSEMAKING

Monday August 14: 9am - 12.30pm

This is one of the most popular workshop training programs I've been delivering over the past 10 years, and it's evolved to give you these highly clever visual skills to help you think, understand, decide, communicate and collaborate better in times of change and uncertainty. The Institute for the Future identified Sensemaking as a capability we'd need for these times, and this session will give you what you need. If you've heard about my workshops that have helped people sketch and draw, this is the session; we'll use visualisation as one of the key tools for making sense of what's happening, helping with your thinking, decision making, collaboration and innovation. 

 

🌕 ADVANCED TECHNIQUES IN FACILITATION

Tuesday August 15: 9am - 12.30pm

Lift your capability to design processes, lead groups and achieve outcomes ... and, handle challenging situations, people, groups and projects. If you've already had some experience facilitating or you've attended some initial training on facilitation skills, it's time to take things to the next level and move beyond the clichés that are too often part of the facilitator's vocabulary and toolkit. Time to step things up! Bring along queries, challenges, questions and curiosities as the whole learning session will be facilitated. 

 

🌕 CHANGE TOOLS

Thursday August 17: 9am - 12.30pm

This has been a popular workshop program for leaders and managers involved in change and transformation - whether by their job title, or as part of the work they're doing. It's not easy to navigate the change environment, communicate, influence and shift people's thinking when you're working with such diverse levels of engagement, interest and involvement. Leading change needs clever, creative, adaptive tools. Use the 10 change tools I'll share and demonstrate in the workshop to better engage, lead and impact in change and transformation. Bring along an example of anything you're working on in change and we'll apply the tools to it.

 

🌕 SPEAKING MASTERCLASS

Friday August 18: 9am - 12.30pm

Take your speaking and presenting to higher levels of performance: more creative, impactful, engaging and memorable. For all levels of expertise. If you've been invited to speak or present at a conference, or you'd like to develop this aspect of your consulting business or practice, or you're just curious to know how you might do better in the world of speaking, this session is going to be a winner. I'll be sharing insights from my journey from not speaking, to speaking a little, to speaking a lot, internationally, and the key things I've learned about the craft, the business and the audiences! Again, bring along queries, challenges and goals and we'll tackle them. 

 

All sessions use accelerated learning techniques so we cover a lot and achieve great outcomes in a half-day session. No waffle. No words wasted. No dull PowerPoints. Only actions, outcomes and acceleration in learning. 

 

Get tickets here

 


See Workish 

This is the new 5-minute video wrap and curation of work and work-related topics I'm creating and sharing. It brings you up to date with work trends, ideas, information and developments related to work-ish things. 

 

Workish Episode 1 features:

Future AI jobs, Procrastiworking, Remote loneliness, Text to music, Human centric lives, Swipe useless meetings ... and some music from Theådore

 

Workish Episode 2 features:

The Business Case for Wellbeing, Designing Offices for the Future, Get Back into the office ... No... it's too expensive !, Async Secret Weapon, Jump on a Chopper

 

Workish Episode 3 features:

Return to office tensions, Integrating AI at work, Replacing managers with coaches, Neuropsychological safety at work, Attracting GenZ talent, New Zealand in person workshops

 

 

 

Improv. It’s more than ‘yes and …’

Ask someone about improvisation and they might say, ‘it’s all about saying ‘yes, and …’ or ‘hey isn’t that when comedians make things up’ or ‘oh my favourite show is ‘Whose line is it anyway’. 

Yet improvisation is so much more than this and has such wide application across different parts of our life. 

While there are many philosophies, principles, schools and practices for improv, know this... 

it is possibly one of the greatest capabilities to have in these times of uncetainty, change, challenge and pressure. 

 

I’m a fan of improv - learning about it from Impro Melbourne over many years, performing it at different events and shows and reading widely about it. 

 

But perhaps the greatest application and use of improv has been in my everyday life. 

 

Sometimes the sh*t hits the fan. At different times in life, things happen, and you’re confronted by the stuff of life that is painful, difficult, tough or challenging … to say the least. 

How do you cope, handle or deal? 

The learned principles and practices of improvisation when applied daily to life can help. 

Don’t dismiss. Don’t laugh it off. Don’t think there’s something wrong with you. 

With an improviser’s mindset you’ll be able to tackle, respond and cope. Well. This is possible by using improv tools, principles and practices that help us:

▫️adapt

▫️be creative

▫️trust ourselves, and 

▫️move ahead. 

These benefits make improvisation way more than a skill for the stage. 

Read more about it in this article from Psychology Today about Keith Johnstone.

 


TEDx Melbourne - a night of AI

5 x AI speakers … at TEDxMelbourne

An insightful bot view into artificial intelligence in creativity, health, education, the future. 

 

Jon Yeo shared the comprehensive and detailed process of the last 6 months, coaching and curating the artificial bot speakers and their content, tone. 

The extensive prompts, iterations, output, experiments and lessons were outlined. There were many questions and comments from the room of 100% human attendees! 

 

Some quotable quotes: 

- This was a complete experiment. We didn’t know what we’d get out of it. 

- If it’s boring, blame the source material. 

- Does art require a soul?

- It’s not human. Do we want it to be human? Are we ok with that if it is? 

- It’s more binary than granular. 

- The law of averages exist in large amounts of data. 

- Who gets to choose the deployment of AI?

- It’s an intelligence … but it’s not artificial. What kind of intelligence is it then? 

… and thank you to the sponsors and volunteers who helped make the event happen. 

 


On Asynchronous Work

Watch this session I presented for the Remote Agility Framework community on my book Sync Async: Making progress easier in the changing world of work

 

 

Over the past 18 months I've been working with several Human Resources teams, helping them boost their capabilities for the new world of work. 

That means, newer ways of working, working in different ways, trying new things, evolving their processes and ways of thinking. 

Join this complimentary session if you're an HR professional and would like to learn about new ways in HR. 

It's on July 20, 2023 from 2 - 3pm AEST. A recording will be made available. 

 

The session outline : 

As the world of work keeps evolving, there's so much that's changing in every workplace. 

And Human Resources practitioners are so often involved with that change: initating, guiding, advising, championing, advocating and innovating. 

So committed to the support of people in the organisation, the HR function can often be left behind in capability development and innovation ... while the rest of the organisation forges ahead with the new and wonderful!

Newer ways of working are sweeping the world and bringing changes to workplaces across every sector, field and industry. 

🌕Is your HR team evolving and adapting to be able to respond to the changing world of work? 

🌕Or are you using the same tools, methods, practices and process of the past?

🌕What is the cost when the HR team aren't leading -- or at least up with -- the evolution of new ways of working? 

 

⭐️Case studies and insights⭐️

I'll present case studies from working directly with HR teams, what capabilities they've developed ... and why.

Join this complimentary masterclass and I'll share the new ways of working that HR teams are adopting to ensure they're able to handle the changing world of work. 

Registrations are free; sign up here

 

 

Wednesday
Oct132021

Warmer and more human please 

Along with everything else they’re juggling, leaders are on notice to up their humanity and reality. 

With remote work and online meetings creating a wierd kind of ‘digital disconnect’ between many leaders and their teams, it’s a good time for some newer ways of connecting. 

Some recent data reported 32% of people said communications from their leadership team during these difficult times felt ‘cold and impersonal’. Ooooh the chill!

And 31% felt leadership showed a lack of empathy for people’s personal lives. Oh the burn! 

Some businesses are trying new ways of connecting. Rather than expecting everyone online at once for a synchronous ‘town hall’ or ‘all hands’ presentation, internal podcasts are being added to the comms list. 

And 39% of those researched said they want their leaders to ‘explore more personal means of communication, like video’. 

Explore. 

That’s a nice way of saying ‘have a go’, ‘try it out’, ‘see what might work for us here.’ 

The fear of failing, looking foolish or crashing and burning can be a big turnoff for leaders who have kept their game face on, stilted, straight and ... are they frozen? Is their camera frozen? 

No. They’re just cold, still, impersonal. 

Ouch! 

Warm up. Open up. More humanity please. 

Better engagement from the leader first... before expecting engagement from the team. 

Read more in this article by Jessica Davies at Digiday.

Thursday
May212020

Look out for your own overload 

In a day full of meetings, calls, work and learning ... information overload can really come for us. That overload feeling doesn’t always hit with the same speed or intensity though.

There are different types:

- Lookout for the slow creeper.

The cumulative effect of overload builds up during the day. With no break between meetings, we keep loading up! We’ll be full soon and no more will fit in. It hits at about 4pm!

- Lookout for the fast flier. When a topic, meeting or presentation hits us and we’re done, overloaded. Too many slides, too much too soon, so complicated. Boom! Full.

Both situations need not be a surprise to us. We don’t have to be caught out or shocked that we become overloaded. It happens slowly or rapidly; and we can always be prepared for it.

A powerful way to manage load is to ‘empty the truck’. Rather than trying to carry all the information yourself, externalise it. Get it out of your head and into something else ... onto a page or into a notes file.

Our days of ‘I’m here soaking it all up’ are done. It’s simply not an efficient way for us to work with information. Save the soaking for baths, movies, socializing and relaxing. Aaaah!

Thursday
May212020

How do leaders adapt 

Adaptability isn’t just a switch we flick. It’s an integrated set of thinking, learning and practical behaviors that help us change. It’s a skill and capability. We can break it down and learn it.

To support leaders and their teams, we need to provide them with this capability of adaptability.

12 capabilities of adaptability are:

 

  1. Sensemaking
  2. Listening
  3. Learning
  4. Collaborating
  5. Facilitation
  6. Visualization
  7. Experimentation
  8. Improvisation
  9. Ingenuity
  10. Empathy
  11. Creativity
  12. Curiosity

 

These are the more contemporary and impactful ways of thinking and being in today’s world of work.

I’m pleased to offer my new Leadership Adaptability Program: for leadership teams in business, community, not for profit and government.

Take one capability and then take them all. Integrate them into your existing organizational development schedule to refresh and update it. Or let’s launch a new initiative together that delivers leaders the skills, techniques and practices for the new ways of work.

Adaptability is the capability.