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Clever Skills

How to use your greatest human capabilities for the unfolding future 

 

 

 

AS PUBLISHED IN

 

 

 

 

 

 

 

Award winning & Best selling

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What people say...

 

 

I acknowledge the traditional owners of the land on which I live - the Yalukit-Willam - and pay my respects to their elders past, present and emerging. 

 

 

 

 

 

 

 

Monday
Dec022024

I think I’ll share this article...

Yeah, I will.

First of all, it’s about something that I do regularly, a lot, which is talk to myself.

Secondly, I think it might help validate people who do this kind of thing too. You know, you’re normal after all!

And thirdly, it’s a truly practical tool, to talk to yourself to help you problem solve and coach yourself through processes or decisions.

So there - that’s 3 reasons why I think I’ll share it. Yep, it’s a win-win win, yes, that’s my kind of measuring stick of whether I’ll share something or not.

Hmmm talking out loud to myself, oh look, I’m doing it now 😂😂

It reminds me of how when I was visiting mum the other day, and we were out in her garden. She was giving some of her plants a bit of a motivational talk about how they were growing … or not. But maybe she was really talking to herself! Anyway then she started singing the lyrics from ‘Paint Your Wagon’ that’s 1960s song, “I talk to the trees, but they’re not listening to me“. 😂😂

We had a laugh about that one! Classic memory making right there.

Anyway, I’ll write this article up and then post it. Boom. Done.

Here's the article on talking to yourself. 

Monday
Dec022024

Coaching as a clever skill

Great to read that Canva is developing many, many of its managers with the brilliant capability of coaching.

Run via their internal leadership academy, Canva is equipping their people with these skills to help with:
1️⃣ delivering actionable feedback
2️⃣ managing hybrid teams, and
3️⃣ building trust among staffers.

What a wonderful opportunity for managers who may have had little or no formalised experience with coaching - except being on the receiving end of it, and it not being that great!

The 5000 strong company is often seen as unstoppable in its market valuation, growth, innovation and adaptability.

Now, what impact will this capability have across all staff, teams, projects and units? It will be great to watch how the effects roll out and lift teams from here... to there.

Watch and learn at Canva's in-house leadership academy, the 12 week course in coaching, and the focused nature of the content.

Some skills - like coaching - can be dismissed as 'we don't really need it', or 'we're focussing on technical capabilities' or 'we're doing OK without it thanks' but so many situations, challenges and issues across businesses could be resolved with a manager's capability to have a better interaction, conversation and problem solving discussion.

Read more in this Fortune piece by Emma Burleigh and Brit Morse 

Monday
Dec022024

But don’t give up yet …


There is so much that you’ve done and learned and experienced, tried and gained.

So don’t give up yet.

You’ve put things into practice and run some experiments and tested some ideas out.

Don’t give up yet.

Sometimes when tough times are presenting themselves, our clever genius does the amazing and presents us back with something in return.

These might be ideas, hunches, this + this, or a wild thought about ‘if only’ or ‘what would be nice is …’

Many of us are getting great ideas presented by our clever brains right now, but we may not be noticing them.

We’re always being presented with clever ideas, suggestions and inner genius, but we’re usually worrying too hard and too loud to notice.

The volume of my ideas has come back today after being on both extra loud 😱 AND super silent 🤫 in recent times.

And that’s the flow of things. Loud. Quiet. Silent. Soft. Shrieking. Super clever ideas. Loud. Quiet. And on it goes …

Don’t give up on anything.

We’re clever humans who have an inordinate range of creative thought waiting to be put towards a purpose, goal, idea, interest or … rest.

Let your inner clever speak up to yourself.

And tune in to some of the random, way out, safe, simple steps it’s suggesting to you.

Open up that journal or notes app. Give them somewhere to land.

Our brains love an opportunity to come up with a bunch of ideas for what to do next.

Let them lose. Don’t hold them in there. Let ‘em out.

Monday
Dec022024

Under control/Beyond small talk/Dismissed for learning/Money meetings/Art exhibition/Don't throw lollies/Pile o' books/The Practice Day

So you’re the one that’s going to keep us under control 🤣

Said with a bit of a laugh, this is one of those statements I hear frequently before facilitating a workshop, strategic planning or team day.

It perhaps harks back to their teacher or principal at school who was the senior and most authoritative person in the situation, keeping things under control!

And the assumption can be that is what the facilitator of their meeting/workshop/gathering will be … the controller.

I’ll usually laugh back with ‘it’s almost the opposite in that I’ll be trying to let you go wild and not control you!!’

That is, wild within the constraints of the topic, goal and environment set for the day; because constraints and boundaries can be a wildly comforting thing for workshop participants.

They know where the fences to the playground are and they can wildly go wild within that. It’s why demonstrating some boundaries is so important yet many people facilitating fail to do it.

Creativity and innovation in constraint can bring out some of the most wonderful thinking, risk taking and ideation. That’s in contrast to us thinking that if the topic is wide open then anything goes.

But many people won’t … go. They don’t know how far might be too far and so they tend to simply … stay. Safe.

Constraints go beyond agendas. They’re defined via conversation, behaviour, visual tools, questions, responses, laughter, stories, examples and a bit of time and space.

And when they do go wild they’re still safe.

We can always let the boundaries out wider and wider. ‘Anything goes’ usually doesn’t. Rethink how you frame, set up and facilitate with flexible boundaries in sight, but not too close.

 

 


Talking about what you talk about

It’s mildly amusing that the prompt LinkedIn asks you at the start of a post here is ‘what do you want to talk about?’, because I’d like to talk about talking!

Not speaking or voice but the practice of connecting through talking.

Many leaders and teams comment about how connection is lacking in their workplace, team and how they work. Simply asking ‘how are you going’ or ‘what did you do on the weekend’ can bring small talk into the realm of what a health practitioner will ask right before they … well … they’re trying to relax you and build that connection of course.

But there’s a place beyond the clumsy and repeatable clichéd small talk — and it’s not so far as the deeper big talk in touchy topics like religion and taxes — and that’s ’medium talk’.

Not so light as that first layer of small talk and not so deep that you’ve over-shared, trauma dumped or frightened a new starter away from your team in their first week.

How we strike the balance as humans between deliberately connecting with people, and letting a conversation flow, can be an art and thankfully, a skill. We can learn it.

And it’s a skill for these times of multigenerational and diverse workforces, well-being and burnout, hybrid work, and the disconnection, loneliness, exclusion and isolation many people experience.

Have a read of this piece by Lauren Ironmonger about medium talk, and while it might talk a little more to making friends in life generally, there’s much to apply to the delicate navigation of conversation, connection and talk at work.

For leaders, this skill is a must-have and a ‘do better’. It’s a joy to speak with a leader who has that ease of conversation, when they go further than chat about the weather, but don’t go to the depths of us needing to debrief with someone afterwards!

There’s an opportunity here for us all to move beyond the smaller stuff when talking and explore the medium stuff … without diving into the depths of the deep stuff.

 


 

Agile Summit 2024 will feature Lynne Cazaly as a speaker, where she will share valuable insights on 'The Rise of the Independent Worker'.

Lynne Cazaly is an expert in new ways of thinking, leading and working. She is an international keynote speaker and award winning author with her ideas and thoughts published in 10 books.

In her session, Lynne highlights;

- The shift and growth of independent work;

- How companies are utilising independent workers;

- The joys and freedoms of doing your own thing and moreLearn more and book your pass now at www.agilesummit.org

 


Desperate for learning — or hacking the systems of control

The recent story of team members attending two online learning programs at once — which led to their dismissal — makes you wonder.

What was the true problem here?

▫️Is it that they were desperate for development and tackled two programs at once? What a mess of multitasking, thinking two programs are better than one.

▫️ Were they short on time and wanted in on clashing sessions? Who hasn’t struggled for choice at a conference or development event when the best things are all on at the same time!

▫️ Or were they hacking their compliance training? Who hasn’t sped through dull online content just to get to the end and finish the droning pain?

And maybe it’s something else.

Multitasking in meetings and training is common with attendees frequently working on other tasks, emails and back channel chats while the dullness continues.

And we’ve possibly seen people be physically present in one meeting, while wearing an ear pod, trying to listen in to another meeting somewhere else!

Maybe the naughtiness is a combination of:

▫️ ‘give us plenty development please’ and

▫️ ‘we don’t really have time for this’ plus a bit of

▫️ ‘if I have to do this dullness, I’ll do it as rapidly as I can.’

Clever people will find hacks and shortcuts to tick boxes and jump hoops.

And that it was part of a learning festival makes me wonder just how festive it was.

Development can be thin on the ground in these tight budget times and ingenuity will win out. What do you think was happening here?


 

Meetings make money

And yes they also waste money and time, can be dull and disengaging too. They are one of the most dominant ways that many industries spend time and money and earn time and money.

Meetings are part of sales and pitching processes, marketing and communication systems, influence and engagement strategies, leadership and management behaviours and command and control cultures. ‘

Let’s get in front of people’.

‘Go! Get out and see more people.’

‘It’s time we got everyone together to ensure they understand.’

I’ll call a meeting to get an update on things.’

All of these ‘default to meeting’ responses show how addicted we are to the time and energy suck of potentially more meetings than we really need.

And this is the systemic thing that’s not really going to change: no matter the number of tips for better meetings, agenda ideas and ice breaker activities. That’s just theatre.

It’s a big deal to change an entire organisation’s meeting culture — as much as the boring meetings and low levels of participation frustrate us, they are still seen as a fundamental part of doing the work… or the work about the work.

Meetings are called, set up and run by powerful systems and structures in organisations. Many people don’t really have an interest to improve, reduce or get rid of meetings. Their work is all about the meeting. It’s ‘easy work’.

But that doesn’t mean you have to attend every meeting you’re invited to.

Some of my previous advice, articles and books on increasing the amount of asynchronous work you do (the opposite of meeting at the same time, synchronous work) is working on tasks in ways that are more flexible or suitable for you.

So do this:

😮 CANCEL or DECLINE 1 in 3 meeting invites.

This will reduce the pressure on your time, and lift your mood from being in depressing one-way presentations of information, rather than participative experiences of co-creation at work. But to change your organisation’s meeting culture this year? It’s probably not going to happen.

Rather, start with yourself.

Don’t attend 1 in 3 meetings you’re invited to. You choose which 1 in 3 gets the chop. You’ll know which one you can let slide.

Instead :

😃 scan read the transcript.

😃 watch the video on 2x speed.

😃 chat with a colleague about what happened.

😃 wait to be informed via meeting notes or actions that you’ve got some work to follow up on.

😃 and just go to the next one. You’ll be able to catch up in less time and energy than the original meeting sucked from you.

Rarely does anything so vitally important happen at a work meeting that we can’t catch up on sooner or later.

Resist the urge to change the entire culture and instead change how you are, how you be.

You are a system that’s more flexible, responsive, adaptive and more easily able to learn.Your behaviour will be leadership for others.


 

Exhibition... 

When you visited the main theatre foyer at Gasworks Arts Park during October you'd have been surrounded by my artworks made for the exhibition ‘Being in the Moment’.

Melbourne Fringe was on and there was an abundance of art, performance and theatre on at Gasworks which is a Fringe hub venue.

It was both a thrill and a moment of nervous pride to see pieces made in my home office/studio be exhibited in public. ☺️

Being in the Moment might be done now but there's still information about it here.

And I'm continuing to make and accept commissioned artworks and opportunities for the exhibit to be installed in other galleries.

Get in contact

 


Please don't throw lollies 🍬

*Cringe* I was in a training session last week – or perhaps that should read, ‘boring presentation’ by a presenter who introduced the topic by saying ‘Now I hope you all don’t ‘fall asleep’ during this!’

So there we were, looking forward to a boring presentation and the opportunity of falling asleep. Before the presenter spoke, they held up a large bargain bulk bag of lollies and sang in Mary Poppins style “I have lolllliiiieeeeeesssss!”

“I’ve got bribes!’ they further explained! “This will keep you awake!”

As if a bag of lollies is going to make my interest levels peak through mind-numbing one-way no participation presentations in darkened rooms. What did peak was my blood sugar level, just looking at the pink and yellow shapes inside the bag.

Why aren't they trying to make that presentation more interesting, engaging and helpful? Why isn’t it more palatable than cheap lollies?

They delivered the presentation. They never needed the lollies. Anyway, it cheapened the presentation; it lowered the professionalism and it made us feel like we needed to listen ...or we’d be very naughty.

Some people I work with argue that you need good coffee and pastries to get people to some presentations. But surely you don’t need to throw lolllies at us when we look bored (but perhaps aren't bored at all; we might be ... thinking!)

‘Oh but it’s FUN!’ shouted Amy from one of the organising teams. ‘Lighten up! It’s fun! You’re too serious!

’It wasn’t fun for Gavin from Accounts who sat in the accident and emergency department waiting room with his eye bleeding out of its socket. No, Gavin wasn’t laughing when a bullet hard sugar lolly with kiddy wrap went flying through his left eye. The Safety Team said ‘No more throwing lollies. You may hand them around.'

If you want your session, meeting, presentation or training to be fun you don’t need to throw lollies. What you do need to do is design the session with engaging activities, designed for the purpose, designed for the people in the room. They’re called an audience, aaah better when you think of them as ‘participants’.

What are you doing to make your meetings, conversations, workshops and learning experiences creative, collaborative, engaging and transformative?Pass me a lolly why I ponder... 🍬

 


So you’ve got a booklist …

The 10 best of this; the most useful for that; the recommended by them.

Now what will you do? Work your way through it, book by book, reading the knowledge and dutifully applying it to your skillset?

We’ve all got a little “Tsundoku (積ん読)” in our life. (It’s the “phenomenon of acquiring reading materials but letting them pile up in one's home without reading them. The term is also used to refer to books ready for reading later when they are on a bookshelf. The term originated in the Meiji era of 1868–1912 as Japanese slang.” Thanks Wikipedia)

We know that owning the book doesn’t make it read. But perhaps intention is the thing here.

We intend to develop our knowledge, skills and abilities on those topics, experiences, and ways of being.

We intend to widen our view, to be awakened and to learn.

We’d love to be a little more this, and a little less that.

As the calendar year begins to see its end, I have a book shuffle, clean up and out, delete and refresh.

I’m recognising the eras of thinking and skill that I’d like to move on from … and some other areas I’d like to embark on. There’s no guilt or shame about not reading.

And I don’t need clever hacks to make me read more or faster. There is regifting, donating, sharing and a resolving. All the knowledge in all the books is available to me when I’m ready to select that book, read it and finish it if I wish. That goes for the partially-read too. No unread-book shame or guilt. More of a redirection to the topics and themes that interest me; to feel less obliged to ‘get through’ the recommended list or the titles mentioned in conversations.

We can tend to have higher expectations for our future selves, and can be a little ‘perfectionist’ about our performance when we don’t meet those inner expectations.

Why, I wrote a book about that! Maybe I need to read it. Again.

And so now to the re-read. There are some titles that become part of our selves and we simply need to do a regular top-up and refresh on the content — to refuel or reset and remind us who and how we want to be. These firm friends and wise counsels who carry us along through each era, somehow their messages still resounding no matter what goes on in the world. Of course!

This is your private library after all. May it contain all that you need to nourish you … and not taunt, tease or take you down for that which you are yet to read.

 

Thursday
Nov072024

Magic leaders/Avoiding mediocre/Meeting boredom/DIY PD/Yawns, funnels and perfectionism/Exhibition

The magic missing in leaders

Brainstorming might have been replaced with ideation, but even ideation can bring on a bit of a consultancy cringe. So what then?

How do you bring people together and help them work well? How do you help them be creative, collaborative, respectful? What would you call that?

This article talks about ‘collective flow’ from Csikszentmihalyi’s flow (if you haven’t read or listened to his work, you’re missing a wonderful insight to your own creativity ... and life).

You can create the conditions for flow to be more likely to happen and some of the keys are explained here.

Most of all, this quote is the one for me :

‘Teach senior management facilitation skills so they can guide the process and keep the group aligned and engaged.’

It’s not that meetings are bad. It’s that the meeting leader hasn’t created the conditions for good, collaborative work to occur.

I like the idea of collective flow. It’s moving towards trying to describe the magic that great leaders can help create in teams and businesses that’s so needed today.

 


The 9 techniques for DIY leadership training

If professional development for your leadership skills is a bit thin on the ground where you work — or you’re struggling to find time or budget to get yourself off to a leadership course — these techniques could help.

Rather than relying on a pre-canned external program to build skills, check off this list of 9 skills and look through the suggestions on what and how to build the techniques.

You could have the perfect professional development program right here!

Here they are:

1. Sharpen your memory

2. Leverage neuroplasticity

3. Optimize decision making

4. Enhance emotional intelligence

5. Harness the power of neurotransmitters

6. Improve stress management

7. Foster creativity

8. Develop adaptability

9. Hone intuition.

There are some absolute crackers in that list. Read ‘em again!

Small developments in just a couple of these areas could make some big differences to how you perceive work, how you perform and how your career might pan out.

Read more in this piece from Fast Company by Lydia Dishman on what actions to take for each skill. Brilliant!

 


 

How to avoid being a mediocre leader

It’s everywhere. Plenty of employees can attest to it. Boards and senior leadership teams may deny it or worse, be unaware of it or bluffed by it.

And many leaders experience it - they feel they haven’t got a clue what they’re doing.

It’s the opposite to exceptional leadership : mediocre leadership. There’s a gap and disconnect — leadership has moved on, but many leaders haven’t caught up.

We continue to develop leaders on a mediocre, vague and “narrow set of attributes and traits, such as action orientation (a predisposition to act before fully thinking things through) and relationship building (connecting to people because of a mutual liking of each other).”

This TIME article is worth a read about how we need to make a shift to smooth out the disconnect.

We need to refresh our perspective of leadership and what it means to lead in a modern workplace. You know the one … it’s overflowing with multiple generations, diverse needs and changing conditions.

Five fresher talents are suggested - and I’m here for them:

Setting Direction

Harnessing Energy

Exerting Pressure

Building Connectivity and

Directing Traffic.

Many people who hold leadership positions potentially shouldn’t; not without a refresh and update in their development. Time is up on the dated insecurity, incompetence and insistence of "I’m a good leader, really I am, just watch me do the leady-leadership thing.”

 


 

Are they bored in your workshop or meeting

Scanning the faces and body language of the stakeholders and participants in your meeting and you notice … a yawn! And then another.

Perhaps you wonder how to engage everyone as it looks like you’re losing them. Maybe an energizer or a break or a change in pace? But you might just have reached a brilliant point of cohesion and success and not even know.

We can wonder when people yawn in our meetings or workshops if the experience is boring or the activity isn’t working or they’re not engaged or that we’re not good at our job.

But careful what you judge and assume in observing reactions and behaviours. In our more recent remote times when almost every meeting was online, many people pushed for ‘cameras on’ so they could take in the group’s collective body language and ‘connect’. It persists today where we want to (or need to ?) observe what’s happening with the group to know if we’re doing the right thing.

Maybe this is what we wonder:

Are people bored?

Is anyone yawning?

What will I do to wake them up or energize them?

I’ve reviewed, assessed and mentored many leaders and facilitators who jump in to running ‘energizers’ and ‘interactive games’ when they see a group member or two yawn, thinking the energy in the room needs to be boosted. But there could be more going on.

This article summarizes some recent thoughts about why we yawn. And a more surprising reason could be that we are actually not bored or tired but … synchronizing in context, with the group.

It could be the REVERSE of what you’re thinking.

It could be a great sign of safety, comfort, alignment or participation in a meeting or workshop rather than the boredom, disengagement and judgement we might otherwise land on them — and ourselves!

It may not be about you. It may not be about them. It could be the situation, topic, experience, or it might just be a group behaviour.

Read more in this piece by Astrid Thébault Guiochon in The Conversation.

Oh and yes, it could also be a boring as sh*t meeting, so you might want to do something about that. Broaden your thinking about why people might yawn in your conversations, workshops and meetings.

 


Sucked into the funnel

I’ve been dropping in to people’s sales funnels over recent months and the techniques are many but mostly the same, including

- fake friendliness

- selling via messaging/chat

- masterclasses that only sell the bigger program

- massive price reduction from $xxxx to $xxx

- automated everything

- ‘kiss kiss love you lots’ messaging,

and so much more.

Times are tough and markets may be a little quiet so new techniques are being tried by many. But some of these sequences are the next era of junky scamming in their thinking that ‘if I cast the net wide enough, I’ll get the numbers I need’ or ‘If we pump enough random names into the top of the funnel, some will get stuck.’

And this is not to comment on the quality of the offer. I’m sure the content and how it’s delivered will be “game changing”.

What do you think [first name]? 😁

Love to hear your pet funnel lead gen peeves — so we can keep a wise mind on the alert to the evolving tactics of persuasion/influence/manipulation.

 


Why perfectionism isn't the key to success

Why Perfectionism Isn't the Key to Success with Lynne Cazaly

Once you’ve answered the question ‘what is the meaning of life’, the next one you might want to tackle is ‘what’s the key to success’?

It’s going to be different for everybody and what makes meaning for you, the environment you’re in and how you like to be.

When it comes to chasing perfectionism though, success can feel as elusive as perfect.

There’s always another target to strive for, or another benchmark or standard to reach and exceed.But that’s an old way of thinking, working and leading.

I loved this conversation with Business Together Nicky & Ness on their podcast ‘Thrive in Business Together’ — which they clearly do! — about how chasing perfectionism may not get you to or make you feel as successful as you could be.

Listen on apple

Listen on Spotify

Watch it on Youtube


The dated rut of meeting procedure

Have you been in a gathering recently where

▫️one or few people were doing all the talking

▫️you didn’t contribute much

▫️you got to say yes or no, head nods and thumbs up gestures…

▫️and then time was up and you moved on to the next topic or meeting? 😩

It’s a sure sign your meeting/team/organisation and leader is in a rut of history.

Meeting procedure persists as a power structure in today’s workplaces, based on rules and systems from historical parliaments and legislators; from an era where control was the priority.

And while it might still be needed for formal committees and decisions, boards and officialdom, its time is up for the day to day meetings and work we do.

The problems we experience in workplaces like power struggles and imbalances, interruptions, dated thinking, exclusion, competitiveness, cynicism and fear can tend to be held exactly where they are with old structures like meeting procedure.

Frequently passed off as facilitation, meeting procedure is for meetings that seek to formalise, control, restrict and contain.

Facilitation is instead a way of making things easier. And yes, while a procedure or structure might make things easier for the meeting leader, it usually doesn’t for the participants.

Constraints are good to consider as lighter boundaries, suggestions and guides. They’re not as forceful and controlling as structures, systems and procedures of the past.

We can cling to and defend meeting procedure because we don’t know that easier and more modern ways exist. Or perhaps we want to reinforce and retain the control of what those dated ruts do to people.

 

 


My Solo Art Exhibition titled 'Being in the Moment'

Being in the Moment - Lynne Cazaly at Gasworks Arts Park October 8 - 27, 2024

I've been making some art, combining sticks, vines, creepers, branches, leaves and flowers and making abstract pieces. It's combining my creativity, with uncertainty, ingenuity to use whatever I can find that's fallen from trees or blowing down the street or lying on a footpath. And it's a relaxing and almost meditative activity.

If you're in Melbourne, please visit during the exhibition or join me on the Celebration with the Artist day on Sunday October 20, 1 - 3pm.

More information here