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Entries in leadership (248)

Thursday
Nov072024

Magic leaders/Avoiding mediocre/Meeting boredom/DIY PD/Yawns, funnels and perfectionism/Exhibition

The magic missing in leaders

Brainstorming might have been replaced with ideation, but even ideation can bring on a bit of a consultancy cringe. So what then?

How do you bring people together and help them work well? How do you help them be creative, collaborative, respectful? What would you call that?

This article talks about ‘collective flow’ from Csikszentmihalyi’s flow (if you haven’t read or listened to his work, you’re missing a wonderful insight to your own creativity ... and life).

You can create the conditions for flow to be more likely to happen and some of the keys are explained here.

Most of all, this quote is the one for me :

‘Teach senior management facilitation skills so they can guide the process and keep the group aligned and engaged.’

It’s not that meetings are bad. It’s that the meeting leader hasn’t created the conditions for good, collaborative work to occur.

I like the idea of collective flow. It’s moving towards trying to describe the magic that great leaders can help create in teams and businesses that’s so needed today.

 


The 9 techniques for DIY leadership training

If professional development for your leadership skills is a bit thin on the ground where you work — or you’re struggling to find time or budget to get yourself off to a leadership course — these techniques could help.

Rather than relying on a pre-canned external program to build skills, check off this list of 9 skills and look through the suggestions on what and how to build the techniques.

You could have the perfect professional development program right here!

Here they are:

1. Sharpen your memory

2. Leverage neuroplasticity

3. Optimize decision making

4. Enhance emotional intelligence

5. Harness the power of neurotransmitters

6. Improve stress management

7. Foster creativity

8. Develop adaptability

9. Hone intuition.

There are some absolute crackers in that list. Read ‘em again!

Small developments in just a couple of these areas could make some big differences to how you perceive work, how you perform and how your career might pan out.

Read more in this piece from Fast Company by Lydia Dishman on what actions to take for each skill. Brilliant!

 


 

How to avoid being a mediocre leader

It’s everywhere. Plenty of employees can attest to it. Boards and senior leadership teams may deny it or worse, be unaware of it or bluffed by it.

And many leaders experience it - they feel they haven’t got a clue what they’re doing.

It’s the opposite to exceptional leadership : mediocre leadership. There’s a gap and disconnect — leadership has moved on, but many leaders haven’t caught up.

We continue to develop leaders on a mediocre, vague and “narrow set of attributes and traits, such as action orientation (a predisposition to act before fully thinking things through) and relationship building (connecting to people because of a mutual liking of each other).”

This TIME article is worth a read about how we need to make a shift to smooth out the disconnect.

We need to refresh our perspective of leadership and what it means to lead in a modern workplace. You know the one … it’s overflowing with multiple generations, diverse needs and changing conditions.

Five fresher talents are suggested - and I’m here for them:

Setting Direction

Harnessing Energy

Exerting Pressure

Building Connectivity and

Directing Traffic.

Many people who hold leadership positions potentially shouldn’t; not without a refresh and update in their development. Time is up on the dated insecurity, incompetence and insistence of "I’m a good leader, really I am, just watch me do the leady-leadership thing.”

 


 

Are they bored in your workshop or meeting

Scanning the faces and body language of the stakeholders and participants in your meeting and you notice … a yawn! And then another.

Perhaps you wonder how to engage everyone as it looks like you’re losing them. Maybe an energizer or a break or a change in pace? But you might just have reached a brilliant point of cohesion and success and not even know.

We can wonder when people yawn in our meetings or workshops if the experience is boring or the activity isn’t working or they’re not engaged or that we’re not good at our job.

But careful what you judge and assume in observing reactions and behaviours. In our more recent remote times when almost every meeting was online, many people pushed for ‘cameras on’ so they could take in the group’s collective body language and ‘connect’. It persists today where we want to (or need to ?) observe what’s happening with the group to know if we’re doing the right thing.

Maybe this is what we wonder:

Are people bored?

Is anyone yawning?

What will I do to wake them up or energize them?

I’ve reviewed, assessed and mentored many leaders and facilitators who jump in to running ‘energizers’ and ‘interactive games’ when they see a group member or two yawn, thinking the energy in the room needs to be boosted. But there could be more going on.

This article summarizes some recent thoughts about why we yawn. And a more surprising reason could be that we are actually not bored or tired but … synchronizing in context, with the group.

It could be the REVERSE of what you’re thinking.

It could be a great sign of safety, comfort, alignment or participation in a meeting or workshop rather than the boredom, disengagement and judgement we might otherwise land on them — and ourselves!

It may not be about you. It may not be about them. It could be the situation, topic, experience, or it might just be a group behaviour.

Read more in this piece by Astrid Thébault Guiochon in The Conversation.

Oh and yes, it could also be a boring as sh*t meeting, so you might want to do something about that. Broaden your thinking about why people might yawn in your conversations, workshops and meetings.

 


Sucked into the funnel

I’ve been dropping in to people’s sales funnels over recent months and the techniques are many but mostly the same, including

- fake friendliness

- selling via messaging/chat

- masterclasses that only sell the bigger program

- massive price reduction from $xxxx to $xxx

- automated everything

- ‘kiss kiss love you lots’ messaging,

and so much more.

Times are tough and markets may be a little quiet so new techniques are being tried by many. But some of these sequences are the next era of junky scamming in their thinking that ‘if I cast the net wide enough, I’ll get the numbers I need’ or ‘If we pump enough random names into the top of the funnel, some will get stuck.’

And this is not to comment on the quality of the offer. I’m sure the content and how it’s delivered will be “game changing”.

What do you think [first name]? 😁

Love to hear your pet funnel lead gen peeves — so we can keep a wise mind on the alert to the evolving tactics of persuasion/influence/manipulation.

 


Why perfectionism isn't the key to success

Why Perfectionism Isn't the Key to Success with Lynne Cazaly

Once you’ve answered the question ‘what is the meaning of life’, the next one you might want to tackle is ‘what’s the key to success’?

It’s going to be different for everybody and what makes meaning for you, the environment you’re in and how you like to be.

When it comes to chasing perfectionism though, success can feel as elusive as perfect.

There’s always another target to strive for, or another benchmark or standard to reach and exceed.But that’s an old way of thinking, working and leading.

I loved this conversation with Business Together Nicky & Ness on their podcast ‘Thrive in Business Together’ — which they clearly do! — about how chasing perfectionism may not get you to or make you feel as successful as you could be.

Listen on apple

Listen on Spotify

Watch it on Youtube


The dated rut of meeting procedure

Have you been in a gathering recently where

▫️one or few people were doing all the talking

▫️you didn’t contribute much

▫️you got to say yes or no, head nods and thumbs up gestures…

▫️and then time was up and you moved on to the next topic or meeting? 😩

It’s a sure sign your meeting/team/organisation and leader is in a rut of history.

Meeting procedure persists as a power structure in today’s workplaces, based on rules and systems from historical parliaments and legislators; from an era where control was the priority.

And while it might still be needed for formal committees and decisions, boards and officialdom, its time is up for the day to day meetings and work we do.

The problems we experience in workplaces like power struggles and imbalances, interruptions, dated thinking, exclusion, competitiveness, cynicism and fear can tend to be held exactly where they are with old structures like meeting procedure.

Frequently passed off as facilitation, meeting procedure is for meetings that seek to formalise, control, restrict and contain.

Facilitation is instead a way of making things easier. And yes, while a procedure or structure might make things easier for the meeting leader, it usually doesn’t for the participants.

Constraints are good to consider as lighter boundaries, suggestions and guides. They’re not as forceful and controlling as structures, systems and procedures of the past.

We can cling to and defend meeting procedure because we don’t know that easier and more modern ways exist. Or perhaps we want to reinforce and retain the control of what those dated ruts do to people.

 

 


My Solo Art Exhibition titled 'Being in the Moment'

Being in the Moment - Lynne Cazaly at Gasworks Arts Park October 8 - 27, 2024

I've been making some art, combining sticks, vines, creepers, branches, leaves and flowers and making abstract pieces. It's combining my creativity, with uncertainty, ingenuity to use whatever I can find that's fallen from trees or blowing down the street or lying on a footpath. And it's a relaxing and almost meditative activity.

If you're in Melbourne, please visit during the exhibition or join me on the Celebration with the Artist day on Sunday October 20, 1 - 3pm.

More information here

Thursday
Sep052024

Refresh leadership development/Do you soak it up/The voice in your head/Not a priority/Open to the new/Meetings get you down

When they say, 'you don't need to take notes' - what do you do? 

It happens at conferences; it happened in a meeting yesterday; it happens in presentations and workshops.

The presenter/speaker/leaders suggests you don't need to take notes. You can just

  • sit back and soak it up
  • focus and pay attention
  • read the pack/info/transcript later.

But they're not you. You know how you like to absorb information, convert it to information you'd like to keep/retain/recall - and most of all, you know how you learn.

So what about the assumptions above? 

  • We may sit back and soak it up but we can only soak up about 90 seconds of information before our short term memory conks out. So while information might make sense to us as it's unfolding, we may not recall or retain it for later.
  • We may focus and pay attention, giving the presenter their much loved eye contact and facial expressions (you know when cameras are off in remote meetings and people complain/ed about how they couldn't read facial expressions or know if they were engaging? Yeah, that's a post for another time) but that's also about the presenter/speaker/leader. It's not what you'd like to do or how you'd like to do it.
  • We may defer to 'catching up' with the detailed content later, but few of us truly do and, not as much as our future self thinks we will. Whether you're pro notes (analogue or digital) or not, know that you can't recall all you think you will and that your brain doesn't hold as much in the moment as you think it can.

 

It's why cognitive load coping in this era of so much more information is such a clever skill. It's clever because we must accept and acknowledge that we need a little guidance on dealing with information in better ways.

Then we'll:

  • feel better at the end of the day,
  • have processed and stored information more effectively,

and

  • be able to connect the dots through the information we're processing.
We become better trend spotters, insight gatherers and more able to spot cues and hints, weaving them into what we already hold.

Do you. Yes, do you, when it comes to notes; but also know that your future self will hope like heck that you did capture something in the now.

 


Leadership development needs a refresh

This recent piece in Fast Company shares some of the reasons why leadership development could be ‘broken’.

Some of the issues include:

💀 overwhelming online learning libraries (who’s got time to explore them?)

💀 training experiences that don’t deliver change (they’re fun — but then what?)

💀 pricey retreats that don’t create true impact (but the wine was good wasn’t it?)and

💀 1:1 coaching that’s too slow and labour intensive (but coaching is so hot right now, no?)

 

What do you think?

We’ve all experienced the overload of learning content that does little to change behaviours or install new capability.

Learning events can be euphoric but unless there is a behaviour shift designed into the program, it’s just more and more and more information put in the hands of participants to absorb and embed.

Development tools, methods and techniques need to keep evolving. Just as new ways of working have been spreading across the world, so too must new ways of learning, and targeted at developing an entire workforce — not just leaders.

Skills gaps continue to be felt at all levels in many businesses.

And for many learning program participants, old ways of learning persist; there are too few opportunities in a business to put new skills into practice or experiment with them, with true safety.

Is leadership development broken where you are? Or is it evolving into something new and hopefully, a little different?

Whether it’s budget, time, ineffectiveness or the same old topics, leadership development — and development generally — needs a refresh, update, and probably a rebrand too.

 


Is there a voice in your head as you’re reading this?

There’s one in my head; I can hear it as I’m typing/writing this and I hear it as I’m reviewing and reading what I’ve written.

Most of us have this ‘subvocalisation’ as it’s called - and gosh, I’m relieved it has a name! 😁

This human behaviour helps us with

🔅 memory and recall

🔅 understanding and comprehension

🔅processing and integrating information.

Read more — and listen to yourself 😜 — in this piece by Madeleine Muzdakis.

🎤 I’m a conference keynote speaker on the topic of Cognitive Load Coping. Open your event with a session that helps people better handle the torrent of information they’re drowning under.

 


Engagement isn’t a priority

Yes there’s just too much else going on. The modern workplace is shapeshifting and right-sizing. It’s steaming ahead with priorities and results.

And engagement probably isn’t one of those must-have/must-do goals anymore.

Engagement levels have been decreasing for years and while they continue to be measured, how much do they matter?

And if they matter, how much effort do we want to put in to improve them?

And if we improve them, what difference will we notice against the goals, outcomes and results the business is aiming for?

Believe in the benefits of engagement and making it better; and don’t stop. But equally, don’t be surprised when other priorities (more urgent/more important) push engagement down the list of ‘why we’re doing this’.

Whether it’s engagement in a meeting, in a team, on a project or towards the greater goals of the business, it could be time to stop focusing on it — and attend to other more valuable needs.

Read more in this Fast Company article from Mark C. Crowley who suggests it is wellbeing that our sights should be set on improving.

 


Come on - are you really open to new things

I think we want to see ourselves as open and creative and willing to try and experience the new — but are we really, truly?

We can prefer the same menu items at the same places, the same holiday experiences and the same work, friends, genres of reading and music. So how much do we really explore novelty and newness?

In this Inc. Magazine article, the trait is labeled as ‘openness’, to the new and unfamiliar. And openness is a cracking good personality trait.

Read on and consider if you’re due for some more novelty, more of the unusual. It could lead to the many other benefits mentioned like happiness, slowed ageing, more creativity and better learning. Might be worth trying something new then?

 


Sync Async: Making progress easier in the changing world of work - Lynne Cazaly -

Meetings getting you down?

There’s no denying work has changed in the past couple of years.

The rise of remote work, work from home, work from anywhere, work across different time zones and hybrid work continues to create change and challenges.

What’s one of the best ways to respond to the changing world of work? It’s to consider not just the work itself … but the WAY it gets done.

ASK:

◻️ Do we really need everyone at the same meeting at the same time? (synchronous work) 🥱

◻️ Could some people contribute prior to, or after the meeting or begin working on tasks outside of a meeting? (asynchronous work) 😃

A growing number of teams and businesses are learning and experiencing the value of deliberately working in sync / async ways. That is, some work is completed synchronously — at the same time with other people; and other elements of work completed asynchronously — at a time and in a way that suits them. 😄

And the state of meetings at work is also driving this shift.

Hey, you don’t need to wait for a culture to change or for someone to give you the go ahead on this. You can start working better in both sync and async ways from today, right now.

There will always be too much to do and not enough time in which to do it.

Putting practical sync async techniques to work can make your work easier … and the rest of life better.

➡️ Read more about how to make the shift to better working practices in my book ‘Sync Async’. It’s available in paperback, ebook and audio book - yep I’ll talk to you and read it to you 😄

 


Productivity is changing … to anxiety 😳

Some recent research results show this state of ‘productivity anxiety’ that many people experience. Have you felt it?

The feelings of anxiety reveal the questions that come up about work. They might be familiar.

▫️What should I be working on?

▫️What outcomes are most important?

▫️Am I focused on the right things?

▫️What is the highest priority right now?

▫️Is there anything that I can push until later?

▫️Is this the best use of my time?

▫️Is this valuable work?

While there’s always a drive to do more or better, what cost or impact does it have on us?

Remote employees are experiencing it more. It’s absolutely worth addressing when work is in any way connected to anxiety.

Read more about it in this Fast Company piece by Stephanie Vozza

Wednesday
Aug232023

Innovation delusions/flexible work/new ways in HR/headphone buzz/creative thinking/drawing detox

For HR : new-ish ways of working

For HR people, teams, leaders, practitioners: 

It might be a little agile, a little NWOW, a bit of this and a bit of that - all designed to suit the team, who they are, how they work and what they need to achieve. 

I've worked intensely with several HR teams over the past year, building their awareness, capabilities and behaviours to work in new-ish ways. 

Get in contact if you're an HR professional, part of an HR team or are curious about how New Ways in HR can help. 


Out of the box... but not too far

What organisation doesn't want their people, teams and leaders to be innovative and creative? 

Yet when they do, or try to be, it can become 'too far' out of the box.

The thinking, ideas and suggestions can seem 

  • too radical 
  • too extreme  
  • too costly
  • too time consuming 
  • too big a change or  
  • require too much time and effort. 

 

The 'too much' ... not that far, WOAH, we didn't mean THAT creative or innovative -- is prevalent in many teams and organisations. 

 

It's a kind of 'we want your creativity but keep it in control, please.' 

 

And we may rush to criticise this response, but remember that brilliant creativity IS possible within a box, boundary or constraint. 

It's how many artists and innovators create such clever thinking and ideas; via a restriction or limitation - in time, resources, space, materials, thought or imagination. 

So yes, think out of the box, but it your thinking and ideas ARE a bit too far out there and it's too much for a leader, team or organisation to acknowledge, validate, support or endorse ... it's ok. 

Re-check the brief, the boundaries and the constraints. Superb creativity and ideation is still possible in a slightly more controlled situation. 

The key for leaders is they must specify or explain the boundaries. And if they haven't, ask 'em!

Then you can go WILD creating within that scope. 

Give me some boundaries any day and I'll create with wild fervour! Say there are no boundaries, that anything is possible - or omit to explain the scope - and I may be hesitant in case I push it too far. 

Even if you think you're not that creative, or that the organisation doesn't think far enough out of the box it is in, check the scope and boundaries that exist and then go wild. 

Push to the absolute edges and extremes of the boundaries. 

 

 


 

The delusion of innovation in the office

The debate to return to the office has escalated for some employees - and turned into a mandate or stronger for some. 

A number of reasons to return are presented by businesses, but it’s this one — better collaboration and innovation — that I’d like to explore. 

Because nothing has changed. 

Requiring people to come to a specific geography infers there might be better or greater collaboration and innovation happening there. But nothing has changed. 

Since the pandemic and the forced remote era, have businesses and their leaders set new processes, conditions, constraints, capabilities, situations or environments for making all this magical collaboration and innovation happen?

Yeah? No. 

A call to return to the office because it will ‘be more collaborative and innovative’ has seen employees in quiet offices and meeting rooms in online meetings trying to do all the innovation and stuff. 

But nothing in the environment has changed to boost, invite or foster it. It’s the same old tired grey meh. 

Collaboration and innovation relies on a process or constraint, a purpose or a reason to get it going and make it happen. 

Some teams are great at it, having forged a collaborative, communicative and creative culture of working together like this for some time. No matter the geography and whether they’re together or apart, in person or remote. 

But if nothing has changed about how leaders are setting up the conditions and situations for collaboration and innovation … it won’t … just … happen. 

If nothing much has changed in how a business facilitates, guides or supports collaboration and innovation, arriving into a same-old stale office situation will do nothing to make people magically start collaborating and innovating. 

It will do the reverse and make ideas and energy evaporate. 

Collaborations and innovation seem like great reasons to spend more time in person with colleagues in a workplace. 

But if nothing has changed in how leaders lead collaboration and innovation … it’s just … not … happening.

New ways of working need new ways of leading - not mandates and force.


The latest Workish episodes

Workish #4 with Lynne Cazaly 

This episode features: What's behind the fear toward AI; What might be greater than wellbeing at work; The new fusion of 3 things in the workplace; Solving the challenges of learning; Boosting your diversity, equity and inclusion understanding ... and, some Randomness

 

 

 

Workish #5 with Lynne Cazaly 

Do you have a toxic culture of niceness /How to stop the 'where are you working from today' questions / How to keep in touch with the office buzz ... and one thing that could be killing it / How you could be missing out on coaching, development or feedback / A cool choice for increasing employee retention and flexibility

 


Extracting creativity from reality 

You know those reality shows on cooking, baking and making — you can love ‘em or hate ‘em — but there’s so much to learn from them. 

And it’s not how to make a buttercream something or be a crowd favourite!

Each episode centres on a themed challenge. Plus it’s time-based as well, to help build the pressure, performance and interest. 

Look beyond the characters or the game and you’ll see so many brilliant skills and capabilities at work.  

Skills and techniques like:

🌀Listening - to a story, brief, background or feedback 

🌀Understanding - the situation, challenge or problem to solve 

🌀Ideation - of options, answers and making elements for the task  

🌀Imagination - to find alternate methods or techniques 

🌀Problem solving - when you’re bringing your idea from a conjured mental image to reality 

🌀Slicing - not just the cake but breaking the seemingly insurmountable task into smaller steps 

🌀Emotional regulation - dealing with anticipation, disappointment, nerves, doubt or dashed expectations 

🌀Crisis management - when something unexpected happens, fails or breaks 

🌀Persistence when a task seems impossible within the constraints

🌀Scaling - for quantity or visual impact

🌀Optimism - in the face of wanting to give up or run away.  

 

We may not be certain what a particular skill or capability looks like until we see it demonstrated. These creative programs are packed full of skillful flavour … skills that apply to work and life.

Watch how people think, understand and act in an environment that demands changing and adaptive innovation. 

What skills have you seen people display to solve the challenge and make the thing? 

📺 What to watch? 

Check Netflix and see programs like ‘Is it cake?’ or ‘Bake Squad’. 

 


 

The comfort blanket of headphones 🎧 

Do you use them, you know, really need them — headphones — for silence, concentration and focus?

Or as described here, are they ‘a way of insulating oneself against the hell that is other people’. 

From the bustle and buzz of the pre pandemic workplace to the isolation of remote work: the silence and quiet of just a lone voice or three at home has potentially given us a greater need for the comfort of quiet. 

All the noise cancelling time. 

I wore them walking around a shopping centre the other day to create my own ambience and vibe thank you very much. 

Boarding a plane and we may don the ear blanket asap. Or pre boarding if you really want protection from all the peoples that will be squashed together inside the metal. 

Zoning out from others’ podcasts or streaming choices? Pass me my comforter… I mean my AirPods. 

Debates aplenty here with: 

▫️ear damage and etiquette 

versus 

▫️focus and creativity. 

 

What say you? Hey… you, *waving*, talk to me will you. 

What do you think about headphones at work, in life, in sleep, in a shop, at home? Do you need … you know, really neeeed? 

Read more in this article.

 


 

Drawing is the best digital detox 

Read more about how and why to detox and why drawing, sketching, getting into something a little less bright-light, might be just what you need


Designing for flexible work 

Some brilliant insights in an article on flexibility for workers — not just parents who might want time off during the week, but older workers who might want a chunk of time off to travel. 

And this often overlooked benefit :

“By sharing their knowledge, skills and life experiences, our older team members often become great mentors to their younger teammates.”

With life, industry and trade experience older workers are valuable to the team … and customers. 

Flexible recruitment processes, flexible rostering and a reduction in hours when on the path to retirement, are all smart benefits that demonstrate a broader understanding of what it means to be flexible. 

Read more here from The Sydney Morning Herald and The Age

 

 

Wednesday
Aug312022

What your creativity is trying to tell you

When you’re distracted from a task or chase bright shiny things, do you reprimand yourself and wish you had more discipline? 
At times we do need this focus and attention. 
But how about following the distraction… ok, not right then, but later? 
This distraction could be your creativity trying to alert you to your clever thinking and ideas. 
Here’s what to do: 
Make a ‘side note’ — a note in the moment of the distraction from the main task path you’re on. Jot it in an app or notepad — and return to your original task. 
Then later … allow time, space, a moment to explore, wonder and be curious about your notes about the distractions. Let yourself follow them up, deliberately chase the brightness and see where it takes you. 
You may think ‘I’ll never get anything done’ or ‘I never have time later’. 
But these thought associations we may see as distractions are often examples of curiosity and creativity trying to pop up throughout our day. 
Instead of squashing, hitting or ignoring them — or being angry at yourself because you can’t stay on task — invite the distraction or thought for long enough to capture it in a side note. 
It’s a note you can follow up, chase down or wonder about later. Or not at all. 
Creative and ingenious thought is there; give it somewhere to land when it rises rather than labeling it a distraction or bad. 
It’s actually very good, creative good. 
Monday
Jul182022

How to let your boss know that you are overwhelmed and overloaded 

It can be difficult to communicate that you need support - in any context but especially work. 

Short of having the word ‘HELP’ tattooed on our forehead, what can we do to communicate clearly that we need the support of our boss?

… read my article published in Body and Soul in news.com.au